
Matter Type:
Criminal defence - All
Maddie
Collected on:
Excellent Service
I would highly recommend Richard Cooper to anyone. He always responded quickly to calls and texts and helped my partner a lot in court.
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01708 766155
We are one of the largest law firms in Essex & East London, with offices in Barking, Romford and Grays. For the past 40 years, we have offered a wide range of legal services to both individuals and businesses. Our aim is to provide exceptional customer service, tailored to the needs of our clients. Whatever your legal need, we can help. Read more...
Sternberg Reed
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Sternberg Reed on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Sternberg Reed. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Sternberg Reed and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Sternberg Reed performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Sternberg Reed and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Sternberg Reed compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Sternberg Reed offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Criminal defence - All
Maddie
Collected on:
I would highly recommend Richard Cooper to anyone. He always responded quickly to calls and texts and helped my partner a lot in court.
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LINDA
Collected on:
very impressed with phillipa and her knowledge and experience. she kept me fully informed at all stages of the case and wld definitely recommend her.
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Ariana
Collected on:
I am very pleased with the handling of my case from start to finish. The process was managed professionally, with clear communication and consistent updates throughout. I felt that my concerns were genuinely listened to, and the steps taken reflected a strong understanding of my needs.
Thank you very much Mister’s Peter Phillips.
Overall, I’m very satisfied with the outcome and the professionalism shown. I would not hesitate to recommend this service to others.
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John
Collected on:
I cannot recommend Peter Phillips of Sternberg Reed highly enough. He represented me in court today under legal aid with outstanding professionalism, calm confidence, and a deep understanding of housing law. Thanks to his expert handling of my case, he managed to secure a rare and crucial extension on an eviction notice—something I was told was extremely difficult to achieve.
From our first meeting, Peter was attentive, thorough, and genuinely committed to helping me. He took the time to fully understand my situation, guided me through every step of the process, and presented my case with clarity and conviction. His advocacy in court was nothing short of brilliant, and it clearly earned the respect of the judge.
Thanks to Peter’s dedication and expertise, I now have the breathing room I desperately needed to sort things out. I am incredibly grateful for his support and cannot overstate how highly I recommend him and the entire team at Sternberg Reed.
If you need legal representation that combines knowledge, compassion, and effectiveness, Peter Phillips is the solicitor you want on your side.
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Client
Collected on:
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
If I could give 10 stars to Rebecca Viola at Sternberg Reed, I would.
To say she saved my life would not be an exaggeration. I was in an emotionally harrowing situation, entangled in a case riddled with coercive control and psychological abuse. My ex-partner’s behaviour had left me emotionally shattered and legally vulnerable. I had initially been placed in the care of Andrew Crossley at the same firm, and that experience was deeply troubling and distressing.
Andrew mishandled key communications, demonstrated a profound lack of empathy, and failed to grasp the urgency and sensitivity of the emotional trauma I was experiencing. His negligence, lack of insight, and procedural errors caused delays, confusion, and added significantly to my distress. I submitted a formal complaint regarding Andrew’s conduct, citing a cascade of errors and mishandlings that nearly derailed my case at a critical juncture.
Then came Rebecca. From the very first message I sent her, she saw through everything. Without me having to say it outright, she understood the nature of the abuse I was facing. She picked up on the signs of coercive control immediately - something even experienced professionals often miss. It was as if she stepped in like a guardian angel, exactly when I needed one the most.
Rebecca didn’t just take over my case; she transformed it. She brought clarity, wisdom, and compassion to every single interaction. Her knowledge of the law was only matched by her emotional intelligence. She didn’t just represent me - she protected me. Her ability to anticipate patterns of manipulation, shut them down legally, and restore my sense of agency was nothing short of life-saving.
There were moments when I felt paralysed by fear and self-doubt, but Rebecca remained a constant, grounding force. She never once made me feel small, dramatic, or difficult. She validated my experience at every turn, which gave me the strength to keep going.
Without Rebecca, I would have been left to the mercy of someone who knew exactly how to manipulate a system not designed to detect emotional abuse. With her, I stood a chance - and I’m still standing now because of her.
Rebecca Viola is not just an outstanding solicitor - she is a beacon of light for anyone going through the darkness of coercive control. I am endlessly grateful that our paths crossed.
Thank you, Rebecca. You truly saved my life.
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Verified review
This review has been left by a verified client who used Sternberg Reed.
Matter Type:
Business Crime
Samuel
Collected on:
I had an excellent experience working with Richard Cooper. He was professional, thorough, and incredibly supportive throughout the process. Richard explained everything clearly, kept me informed at every stage, and ensured I understood my options. His calm and knowledgeable approach made a challenging time much easier to manage. I truly appreciated the dedication and care he showed. I would highly recommend him to anyone seeking legal representation.
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Verified review
This review has been left by a verified client who used Sternberg Reed.
Geoff
Collected on:
From the first point of contact with the solicitor, I found him honest, caring and very helpful.
The high level of service continued throughout the matter he was dealing with. Always approachable and all
communications were clear and professional, whilst always being
caring and empathetic. Thank you for everything you have done for
my family. It is, and always will be, greatly appreciated.
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Verified review
This review has been left by a verified client who used Sternberg Reed.
Matter Type:
Professional Conduct
Sener
Collected on:
We were subject to a vexatious claim initiated by a family member, making time a critical factor. After consulting with eight lawyers who did not inspire confidence and seemed primarily concerned with securing a fixed fee to attend court and enter a not guilty plea, we had the good fortune of finding Richard of Sternberg Reed Solicitors. His expertise and unwavering commitment to our case were unparalleled.
Richard handled the case with utmost professionalism and provided timely support throughout the proceedings. His advice was consistently prudent, outlining the options available to us along with the respective advantages and disadvantages. Having participated in over a dozen court hearings, primarily related to contractual matters, I can confidently state that Richard has impressed me more than any other solicitor I have encountered. I wholeheartedly recommend Richard and his team for their exceptional service and am deeply grateful for their assistance and guidance.
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This review has been left by a verified client who used Sternberg Reed.
Georgia
Collected on:
Richard has been amazing from start to finish and dealt with my case really well. He went above and beyond for me, ensuring I knew every update along the way and was always contactable. He made me feel so much more at ease and was very realistic with his advice and approach to the situation. Thank you so much Richard!
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This review has been left by a verified client who used Sternberg Reed.
Matthew Cornwell
Collected on:
Aimee is the best at what she does highly recommend
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Matter Type:
Criminal defence - All
Ionela
Collected on:
Richard copper handled my case, he is an excellent solicitor, his professional and confident. I recommend him and his firm to anyone in need.
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Samia
Collected on:
"Three times as expensive as other solicitors who do work just as good. Recommend you get quotes from others"
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Exo-Planet
Collected on:
Richard Cooper the assigned solicitor for my partner’s case, got us a better outcome than we’d endeavoured. Although the case was finalised, I had a lot of questions
following this, which Mr Cooper was always at hand to answer
He’s been immensely supportive and professional, he never once made me feel that I’m bothering him. He works transparently with no sugar on top
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Lee
Collected on:
Good good firm
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neil
Collected on:
I was recently represented by Richard cooper for a lengthly two and a half years in what seemed like a never ending court case, during this time Richard made me feel comfortable showing compassion and understanding. He is very polite, professional and hard working, his team and choice of barrister was just as amazing, to which they all worked hard in getting me the justice I deserved, should I ever need help again I would without question use Sternberg Reed again.
Thank you
Regards
Neil
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We are one of the largest law firms in Essex & East London, with offices in Barking, Romford and Grays. For the past 40 years, we have offered a wide range of legal services to both individuals and businesses. Our aim is to provide exceptional customer service, tailored to the needs of our clients. Whatever your legal need, we can help. Established in 1976, with a single office in Barking. We have since grown steadily over the years as demand for affordable, quality legal services has increased. The firm merged with David Charnley & Co in 2007, TNT Kelly Solicitors in 2009 and TNT Solicitors in 2011. This enabled us to extend our office presence into Romford and Grays.