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Malcolm, Jack & Matheson

5.0 | 123 Reviews 123 Reviews | Structural Defects
174 Total Company Reviews info icon Structural Defects | info icon 174 Total Company Reviews Structural Defects | info icon 174 Total Company Reviews

Walmer House, Walmer Drive, Dunfermline, Fife, KY12 7LH

Accepting new clients

Walmer House, Walmer Drive, Dunfermline, Fife, KY12 7LH

Regulated by:

The Law Society of Scotland

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Malcolm, Jack & Matheson |

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Malcolm, Jack & Matheson Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Malcolm, Jack & Matheson are accredited by

The Law Society of Scotland accreditation awarded to Malcolm, Jack & Matheson
Trading names:
Malcolm, Jack & Matheson

Description

As a small team we bring a personal touch to everything we do. Our combined experience, skills and knowledge mean that, while we are small, we are experts in what we do. Life is full of difficult decisions and tricky situations. Let us make the ride a little easier for you, with our range of legal, family and lifetime services. Based in Dunfermline, we’ve become a trusted name in the community for people to turn to when they need a solicitor they can truly rely on. For over 120 years we’ve been advising our clients on everything from writing wills to settling legal disputes.

Rankings by area of expertise

The rankings below show the areas of expertise that Malcolm, Jack & Matheson offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Malcolm, Jack & Matheson Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Malcolm, Jack & Matheson are accredited by

The Law Society of Scotland accreditation awarded to Malcolm, Jack & Matheson
Trading names:
Malcolm, Jack & Matheson

Description

As a small team we bring a personal touch to everything we do. Our combined experience, skills and knowledge mean that, while we are small, we are experts in what we do. Life is full of difficult decisions and tricky situations. Let us make the ride a little easier for you, with our range of legal, family and lifetime services. Based in Dunfermline, we’ve become a trusted name in the community for people to turn to when they need a solicitor they can truly rely on. For over 120 years we’ve been advising our clients on everything from writing wills to settling legal disputes.

Rankings by area of expertise

The rankings below show the areas of expertise that Malcolm, Jack & Matheson offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Malcolm, Jack & Matheson

Meet the team of Malcolm, Jack & Matheson

Contact & Locations - Malcolm, Jack & Matheson

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Walmer House, Walmer Drive, Dunfermline, Fife, KY12 7LH

Reviews

5.0 /5 123 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Malcolm, Jack & Matheson

The firm specialises in conveyancing, wills, powers of attorney and estate/settlement work, with strong technical knowledge and attention to detail. Clients praise efficient, proactive case management, thoroughness in spotting risks, and successful problem-solving. Valued soft skills include clear, prompt communication, professionalism, empathy and sensitivity, approachability and reliability. Reviewers highlight consistency, friendly service and a readiness to go the extra mile, resulting in smooth, well-managed transactions and high client trust.

exceptional service
kept informed
responsive communication
attention to detail
proactive approach
friendly staff
professional service
trusted professionals
compassionate handling
reasonable cost

ReviewSolicitors Review List

Profile image of Stuart C

Stuart C

Brilliant from start to finish

I can't speak highly enoughof Lynsey and the whole team at Malcolm, Jack and Matheson. The process of buying my home was made easy even though there were challenges along the way, Lynsey and the team kept me up to date and went out of the way to make sure everything went as smoothly as possible. Exceptional service. Thank you for everything.

Legal experts tagged in
this review

0
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Profile image of Martin

Martin

Verified
Housing & Property

Trusted company with solid background.

Using Malcolm Jack &Matheson for over 40 years for a reason.Trusted professionals that always go the extra mile,all the staff are friendly and easy to talk to hope to use them for many years ahead.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of AXX

AXX

Housing & Property

Conveyancing

I have recently had the pleasure of dealing with Steven. I have found him to be friendly, approachable and was happy to answer any questions I had. I have used Steven to deal with conveyancing before and would have no hesitation in recommending him to others. Excellent from start to finish.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Emma

Emma

Verified
Housing & Property

Parents House sale

Excellent from start to finish- Lynne was fantastic in helping sell the house & then Steven also excellent in doing the legal bit. Made what was a very difficult process for me as easy as it could have been and I wouldn’t hesitate to use again or recommend to family & friends- thank-you!

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alison

Alison

Verified
Housing & Property

Excellent Service

The winding up of my late Mother’s estate and the selling of the property was handled with care and compassion. Their knowledge and professionalism was excellent and questions were answered promptly and efficiently.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

1
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kai Baxter

Kai Baxter

Kai

As first-time buyers, we couldn’t have asked for a better solicitor than Lynsey Pender and the team at Malcolm Jack & Matheson. From our initial offer right through to collecting the keys, Lynsey was professional, knowledgeable and exceptionally responsive. Throughout the process she kept us informed, replied promptly to our questions and always took the time to explain matters clearly, giving us confidence at every stage of what was a completely new experience for us. What impressed us most was her proactive approach. Whenever an issue arose, whether it was title enquiries, property alterations or coordinating with the seller’s solicitors, Lynsey was always one step ahead and focused on finding practical solutions while keeping the transaction progressing smoothly. Buying your first home can be a daunting experience, but Lynsey made the entire process feel straightforward and well managed. We always felt that our interests were being protected and that we were receiving clear, honest advice. It’s also worth mentioning that this wasn’t our family’s first experience with Lynsey. My partner’s family previously dealt with her following the passing of her uncle, where Lynsey assisted with the sale of his property. They had nothing but positive things to say about her professionalism, compassion and service, which gave us additional confidence when choosing Malcolm Jack & Matheson for our own purchase. Thanks to Lynsey’s hard work, attention to detail and excellent communication throughout, our purchase completed smoothly and we are now settling into our new home. We would not hesitate to recommend Lynsey and Malcolm Jack & Matheson to anyone buying or selling a property, and they will be our first choice for any future legal matters. Thank you again for all of your help.

0
Collected on: Google collection source logo
Profile image of RJ Bayley

RJ Bayley

A client

Lynsey Pender has gone above and beyond in her conveyancing services. Not only did she handle the sale of my last house very professionally, but she also saved me from buying what was potentially an absolute money-pit of a property with her very impressive attention to detail and consistency. Highly recommend.

0
Collected on: Google collection source logo
Profile image of A F

A F

A client

Excellent professional service, always kept updated on the progress of house purchase, can definitely recommend and will use them in the future

0
Collected on: Google collection source logo
Profile image of Fiona Ritchie

Fiona Ritchie

Housing & Property

Fiona

Very efficient and professional service yet again from Lynsey @ Malcolm Jack & Matheson. This is our second time in 3 years using their services for two very stressful house moves. Lynsey dealt with everything so efficiently and explained everything clearly. I cannot recommend this Company / Service highly enough. I would not hesitate to use them or recommend to others. Thank you again!

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of Amanda Goddard

Amanda Goddard

Housing & Property

Amanda

This is the 2nd time I have used the same solicitor for a house sale. Easy to contact and my solicitor always provides a friendly and professional service. Reasonable cost and would recommend to anyone.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo

Reviews

5.0 /5 174 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Malcolm, Jack & Matheson

The firm specialises in conveyancing, wills, powers of attorney and estate/settlement work, with strong technical knowledge and attention to detail. Clients praise efficient, proactive case management, thoroughness in spotting risks, and successful problem-solving. Valued soft skills include clear, prompt communication, professionalism, empathy and sensitivity, approachability and reliability. Reviewers highlight consistency, friendly service and a readiness to go the extra mile, resulting in smooth, well-managed transactions and high client trust.

exceptional service
kept informed
responsive communication
attention to detail
proactive approach
friendly staff
professional service
trusted professionals
compassionate handling
reasonable cost

ReviewSolicitors Review List

Profile image of Stuart C

Stuart C

Brilliant from start to finish

I can't speak highly enoughof Lynsey and the whole team at Malcolm, Jack and Matheson. The process of buying my home was made easy even though there were challenges along the way, Lynsey and the team kept me up to date and went out of the way to make sure everything went as smoothly as possible. Exceptional service. Thank you for everything.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Tracy Wilding

Tracy Wilding

Verified

Family Law

I approached Ralph last year and sought his services with an issue. Throughout the whole process Ralph advised me accordingly with his excellent knowledge and experience over the years. He also communicated exceptionally well and efficiently, dealing with everything as it arose. As far as solicitors go I would most definitely use Ralph again if I needed to and would highly recommend Ralph McCran to anyone.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Martin

Martin

Verified
Housing & Property

Trusted company with solid background.

Using Malcolm Jack &Matheson for over 40 years for a reason.Trusted professionals that always go the extra mile,all the staff are friendly and easy to talk to hope to use them for many years ahead.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Professional service from start to finish

Recently used the services of both Ralph and Steven at Malcolm Jack and Matheson, having used the firm for wills, powers of attorney and settlement of estates previously. I would highly recommend them for their professional yet friendly service. They are diligent and knowledgable, keeping you informed all the way. Also found it so easy to make direct contact any time it was required.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of natasha

natasha

Verified
Family Law

Divorce

Lyndsey went above and beyond to help me with every single aspect of my divorce, always ensured I was informed of any updates & bridges we had to cross. There was difficult situations within my divorce but lyndsey ensured that she explained everything and made sure I understood the in's and out's.. I would highly recommend Malcom Jack & Matheson to anyone needing or seeking advice about Divorce. Can not thank Lyndsey enough for the effort she put into making sure I was in the loop & comfortable with everything.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kai Baxter

Kai Baxter

Kai

As first-time buyers, we couldn’t have asked for a better solicitor than Lynsey Pender and the team at Malcolm Jack & Matheson. From our initial offer right through to collecting the keys, Lynsey was professional, knowledgeable and exceptionally responsive. Throughout the process she kept us informed, replied promptly to our questions and always took the time to explain matters clearly, giving us confidence at every stage of what was a completely new experience for us. What impressed us most was her proactive approach. Whenever an issue arose, whether it was title enquiries, property alterations or coordinating with the seller’s solicitors, Lynsey was always one step ahead and focused on finding practical solutions while keeping the transaction progressing smoothly. Buying your first home can be a daunting experience, but Lynsey made the entire process feel straightforward and well managed. We always felt that our interests were being protected and that we were receiving clear, honest advice. It’s also worth mentioning that this wasn’t our family’s first experience with Lynsey. My partner’s family previously dealt with her following the passing of her uncle, where Lynsey assisted with the sale of his property. They had nothing but positive things to say about her professionalism, compassion and service, which gave us additional confidence when choosing Malcolm Jack & Matheson for our own purchase. Thanks to Lynsey’s hard work, attention to detail and excellent communication throughout, our purchase completed smoothly and we are now settling into our new home. We would not hesitate to recommend Lynsey and Malcolm Jack & Matheson to anyone buying or selling a property, and they will be our first choice for any future legal matters. Thank you again for all of your help.

0
Collected on: Google collection source logo
Profile image of RJ Bayley

RJ Bayley

A client

Lynsey Pender has gone above and beyond in her conveyancing services. Not only did she handle the sale of my last house very professionally, but she also saved me from buying what was potentially an absolute money-pit of a property with her very impressive attention to detail and consistency. Highly recommend.

0
Collected on: Google collection source logo
Profile image of A F

A F

A client

Excellent professional service, always kept updated on the progress of house purchase, can definitely recommend and will use them in the future

0
Collected on: Google collection source logo
Profile image of Fiona Ritchie

Fiona Ritchie

Housing & Property

Fiona

Very efficient and professional service yet again from Lynsey @ Malcolm Jack & Matheson. This is our second time in 3 years using their services for two very stressful house moves. Lynsey dealt with everything so efficiently and explained everything clearly. I cannot recommend this Company / Service highly enough. I would not hesitate to use them or recommend to others. Thank you again!

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of Amanda Goddard

Amanda Goddard

Housing & Property

Amanda

This is the 2nd time I have used the same solicitor for a house sale. Easy to contact and my solicitor always provides a friendly and professional service. Reasonable cost and would recommend to anyone.

Legal experts tagged in
this review

Reply by profile image of Ralph McCran

Ralph McCran

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo

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