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Malcolm, Jack & Matheson Limited

01383 723444
5.0/5
129 Client Reviews Leave a review

As a small team we bring a personal touch to everything we do. Our combined experience, skills and knowledge mean that, while we are small, we are experts in what we do. Life is full of difficult decisions and tricky situations. Let us make the ride a little easier for you, with our range of legal, family and lifetime services. Based in Dunfermline, we’ve become a trusted name in the community for people to turn to when they need a solicitor they can truly rely on. For over 120 years we’ve been advising our clients on everything from writing wills to settling legal disputes. Read more...

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Malcolm, Jack & Matheson Limited
Malcolm, Jack & Matheson Limited

Accreditations

accreditation
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Available lawyers at Malcolm, Jack & Matheson Limited

Lynsey Pender

5.0 out of 5
(48)
Solicitor

Steven Fell

5.0 out of 5
(18)
Solicitor

Kelsey Cameron

4.9 out of 5
(14)
Solicitor

Ralph McCran

5.0 out of 5
(11)
Solicitor

Lynne Ferguson

5.0 out of 5
(8)
Property Manager

Lyndsey McCran

5.0 out of 5
(2)
Solicitor

How Malcolm, Jack & Matheson Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Malcolm, Jack & Matheson Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Malcolm, Jack & Matheson Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 2%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Malcolm, Jack & Matheson Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Malcolm, Jack & Matheson Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Malcolm, Jack & Matheson Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Malcolm, Jack & Matheson Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Malcolm, Jack & Matheson Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 4
368th / 4548
Housing & Property
2nd / 10
168th / 4228
Family Law
2nd / 9
271st / 3834
Wills, Trusts & Probate
2nd / 4
262nd / 3483
Employment
1st / 1
399th / 3083

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    125

  • Very Good

    3

  • Average

    1

  • Poor

    0

  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Margaret
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Margaret

April 29, 2025

Report to admin

Collected on:

House sale

Very happy with Lynsey and her team. Kept me informed throughout.

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Hazel
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Purchase and Sale

Hazel

April 29, 2025

Report to admin

Collected on:

Selling of property and financials

Excellent friendly team and would recommend to others

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Janet
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Wills

Janet

April 19, 2025

Report to admin

Collected on:

Excellent service

Very professional and friendly service. Kelsey gave us good advice on things we weren't sure of. I would recommend.

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Diane
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Wills

Diane

April 17, 2025

Report to admin

Collected on:

Wills

Good experience from start to finish ,kelsey kept us informed of all the little details that we would probably not have considered x

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Stuart
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Wills

Stuart

April 17, 2025

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Collected on:

Will writing

Very happy with the service, Kelsey took time to explain everything to us.

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Susan

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Susan

April 15, 2025

Report to admin

Collected on:

Power of Attorney

My husband and I recently had Power of Attorney put in place.
Our Lawyer Kesley, was friendly, helpful and efficient.
The whole experience was smooth, from the reception area, to the final singing.
We would definitely recommend this company.

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Anonymous
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Wills

Anonymous

April 15, 2025

Report to admin

Collected on:

Preparation of a Will

This is the second occasion I have used Malcolm, Jack & Matheson. The advice and preparation for my Will was very swift (which was important). Communication was clear and timely and all my questions answered clearly.

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Kayleigh
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Kayleigh

March 04, 2025

Report to admin

Collected on:

Selling home

Lynsey was lovely and sorted everything for me with my home sale

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Craig

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Craig

February 27, 2025

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Collected on:

Ralph

Used Ralph recently for several purposes over the past couple of years and he has been excellent. Excellent knowledge and focused on what was important for me and how we could achieve that. Would definitely recommend for anyone needing support.

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Anonymous
Housing & Property

Matter Type:

Residential Conveyancing

Anonymous

February 11, 2025

Report to admin

Collected on:

Property sale

Steven dealt with the recent sale of my flat. I found him to be friendly, approachable and he kept me regularly updated throughout. I would have no hesitation in recommending Steven and MJM. You can be assured of a professional service from the staff at MJM and all with a modern and fresh approach. Thank you.

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Reviews collected from

A

A

April 30, 2025

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Collected on:

A client

We used Malcolm Jack & Matheson for our house sale and purchase, and received very professional service from Lynsey Pender throughout the process. She was good at highlighting the material points during the missives process, and happy to have conversations to answer any queries - no additional fees were charged for these calls and they were all considered part of the conveyancing. Overall we were very happy with the service provided. If only all parties' solicitors could have been so responsive!

Was this review helpful?

Melanie
Housing & Property

Matter Type:

Residential Conveyancing

Melanie

April 23, 2025

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Collected on:

Melanie

I now use MJM for everything as most reliable and professional firm I've dealt with. Highly recommend.

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Cara

Cara

April 15, 2025

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Collected on:

Cara

Very responsive and super helpful with any queries we had about the process. Would definitely use again in the future!

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Lochidh
Housing & Property

Matter Type:

Residential Conveyancing

Lochidh

April 02, 2025

Report to admin

Collected on:

Lochidh

Absolutely spot on very helpful and pointed me in the right direction, Also very patient as I didn’t understand everything at first but made sure I did would recommend to anyone.

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Alan
Housing & Property

Matter Type:

Purchase and Sale

Alan

April 01, 2025

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Collected on:

Alan

The pleasant and professional manner of the solicitor dealing with the sale of my mother’s house made a difficult process much easier and it would recommend them to anyone.

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Malcolm, Jack & Matheson Limited are accredited by

accreditation

About this branch

Description

assistance for over 100 years. As a small team we bring a personal touch to everything we do. Our combined experience, skills and knowledge mean that, while we are small, we are experts in what we do. Life is full of difficult decisions and tricky situations. Let us make the ride a little easier for you, with our range of legal, family and lifetime services. Based in Dunfermline, we’ve become a trusted name in the community for people to turn to when they need a solicitor they can truly rely on. For over 120 years we’ve been advising our clients on everything from writing wills to settling legal disputes. We’re estate agents too, and experts at helping you buy or sell your property. If you’re looking for your next home, be sure to tap into our skilled estate agency team, who can make your move as smooth as possible. Our clients are welcome to use our large private car park at the front of the building whilst attending at our office.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Family Law
    • Family law
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