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How Malcolm, Jack & Matheson Limited Compares

Value for money

!

Limited data.

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Malcolm, Jack & Matheson Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Malcolm, Jack & Matheson Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 25%
About Right 75%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Malcolm, Jack & Matheson Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Malcolm, Jack & Matheson Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Malcolm, Jack & Matheson Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Malcolm, Jack & Matheson Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Malcolm, Jack & Matheson Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    45
  • Very Good

    2
  • Average

    1
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kathryn

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Kathryn

April 14, 2024

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Collected on:

regarding Will and Power of Attorney

I would recommend Malcolm Jack & Matheson to friends and family as my experience was excellent. I felt so relaxed and at ease. great value for money and the staff are so friendly.
very efficient. first class service

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susan

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

susan

April 11, 2024

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Collected on:

Lawyer for separation agreement and divorce.

I felt very well supported through the whole process. Lyndsey showed kindness and empathy and guided me through everything, clearly explaining things without me feeling patronised. He had to work carefully due to the fact that my ex chose to procede without his own lawyer and I am so grateful for her help navigating me through the steps that were required.

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Diane

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Diane

April 04, 2024

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Recommendation for MJM.

A positive experience using MJM. I was kept well informed. Friendly, efficient , approachable and listened to any concerns that I had. I would definitely use them again and recommend MJM.

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Victor

Matter Type:

Purchase and Sale

Victor

November 26, 2022

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Collected on:

OUTSTANDING SERVICE FROM THIS SOLICITORS

I purchase a property with Steven and his staff acting on my behalf for the transaction of the property.
I can honestly say they are very professional in their field of work, and their services are outstanding.

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Reviews collected from

Jennifer

Jennifer

April 10, 2024

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Collected on:

Jennifer

After being recommended to move our representation to Malcolm Jack and Matheson after an extremely poor experience with an alternative firm, I am incredibly pleased with the choice we made! Lynsey was professional, approachable and provided a thorough and detailed service. I will 100% recommend this firm to others. Thank you!!!

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gordon

gordon

March 13, 2024

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Collected on:

gordon

Excellent advice at a reasonable price

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Sarah

Matter Type:

Residential Conveyancing

Sarah

March 12, 2024

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Collected on:

Sarah

We used Malcolm Jack and Matheson to assist in our home move and were delighted with the service we recieved. In our opinion it could not have gone smoother and everything was handled extremely well and in a timely manner. We would like to personally thank Lynsey Pender for all of her help, advice and excellent communication.

Michael and Sarah

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Ewan

Matter Type:

Purchase and Sale

Ewan

March 11, 2024

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Ewan

Malcolm Jack & Matheson were a brilliant support in the purchase of my first property. From start to finish, Lynsey was supportive and helpful. Anytime I had a question or had a concern, Lynsey made every effort to explain what was happening and made the process as easy and stress-free as possible. I couldn't recommend Malcolm Jack & Matheson enough for conveyancing and would be more than happy to go back to them in the future.

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Katie

Katie

February 05, 2024

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Katie

Very pleasant staff and would recommend their services.

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Malcolm, Jack & Matheson Limited are accredited by

accreditation

About this branch

Description

assistance for over 100 years. As a small team we bring a personal touch to everything we do. Our combined experience, skills and knowledge mean that, while we are small, we are experts in what we do. Life is full of difficult decisions and tricky situations. Let us make the ride a little easier for you, with our range of legal, family and lifetime services. Based in Dunfermline, we’ve become a trusted name in the community for people to turn to when they need a solicitor they can truly rely on. For over 120 years we’ve been advising our clients on everything from writing wills to settling legal disputes. We’re estate agents too, and experts at helping you buy or sell your property. If you’re looking for your next home, be sure to tap into our skilled estate agency team, who can make your move as smooth as possible. Our clients are welcome to use our large private car park at the front of the building whilst attending at our office.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Family Law
    • Family law
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