
Matter Type:
Residential Conveyancing
El
Collected on:
Get what you pay for
Decent value conveyancers- much cheaper than others I looked at
Minimal customer service; be prepared to research and figure everything out yourself. I never had a contact at the office and was never able to speak to anyone other than a receptionist. Feels like a lack of continuity eg I would phone, be told I'd get a call back, never get one, when a phone call could resolve a lot of issues.
More concerning is the lack of help for issues following sale, again I phoned and never received a call back. Luckily I was able to resolve with the seller but if anything serious came up in that 5 day window post sale I doubt these guys would be helping you much.
I will say everyone I spoke to on the phone was polite they were just rarely able to help me when problems came up.
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