Carrie
Collected on:
Personal Injury Claim
Great service and communication from Laura Gallagher throughout my claim process. Would highly recommend, thanks again!
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0141 2218888
Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers. Read more...
Harper Macleod LLP
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Harper Macleod LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Harper Macleod LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Harper Macleod LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Harper Macleod LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Harper Macleod LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Carrie
Collected on:
Great service and communication from Laura Gallagher throughout my claim process. Would highly recommend, thanks again!
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Ross
Collected on:
First class experience from Harper Macleod's Amy Dickson during a stressful car accident injury claim.
Ms Dickson kept me fully informed throughout the whole process and compassionately guided and advised me to a successful conclusion.
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Mohammed
Collected on:
I was referred to Harper MacLeod LLP for a claim that I was going through. The process was made easy by Karen who talked me through the process. Karen was willing to answer my questions when required making sure I understood the process and what was required. Karen helped with the paperwork when something was not clear. Karen ensured that the process was dealt in a timely manner and the communication was excellent through the process.
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Chloe
Collected on:
Very supportive and understanding solicitors, great communicators, highly recommend
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Chloe
Collected on:
I was in a car accident in 2021 and was assigned Robert Moore to handle my claim. He was very professional and was always more than helpful if I had any questions or worries.
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Jane
Collected on:
Cannot thank Craig McKellar enough.
He resolved an issue we had , not an easy one , as it took nearly two years , but Craig’s determination and hard work paid off . So thank you again Craig .
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Matter Type:
Road Traffic Accident
Marie
Collected on:
Cannot praise highly enough. Made a difficult experience utterly stress-free with first class advice and communication, keeping me regularly updated throughout.
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Sarah
Collected on:
Handled very professionally and happy with the outcome.
Would highly recommend
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Christopher
Collected on:
Very good Soliciter fast and friendly I would recommend
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Georgina
Collected on:
I was put in contact with Harper Macleod firm through my insurance company following a car accident I was involved in through no fault of my own. This was a very stressful time in my life but I was put at ease with the help from the solicitor, she was very helpful and professional. Everything was explained clearly and easy to understand which was a relief and I was given support which has helped me to move on from this event.
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Chris
Collected on:
Absolutely useless save your money. Was dealing with these crooks and they didn't keep in touch with me, ended up giving me less than a weeks notice to attend court to be a witness. They couldn't understand the evidence they managed to find, didn't research it or put any time into understanding it. They utterly wasted my time. Stay away from these clowns honestly do yourself a favour. The worst representation you can find.
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Lauren
Collected on:
Please avoid this company - it will involve waiting months for a response and extra added stress. I have waited 2 and a half years since starting my claim and still no further forward. I accepted settlement claim months and months ago and have heard nothing back since then. Constantly having to phone to chase it up and get told every time I will get a call back - never do. I have sent numerous emails and again no response. No regard for customers who are experiencing a stressful situation. I am not normally one who leaves reviews but I think it is absolutely necessary to warn others so they do not have to experience the same stress I have had to deal with and hopefully now the company will get back to me.
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Douglas
Collected on:
I saw this firm work from the other side. I took someone to court and they chose Harper and MacLeod to represent them. They where unpleasant, unprofessional, misleading and incorrect on almost every occasion. I represented myself in court twice and won my case so their client had to pay me and god knows how many unnecessary thousands of pounds to them. This case could have been dealt with quickly over 1 or 2 phone calls. Instead they dragged it out for months and months sending endless amounts of misleading, incorrect and ignorant emails. Every email and court appearance costing their clients serious amount of money. Their client will have no idea how easily this could have been dealt with and how much money they could have saved. Avoid these crooks.
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Tom
Collected on:
They over charge and underdeliver.
Their only interest is in generating as much cash out of you as possible.
Your satisfaction is of absolutely no concern it’s all about money.
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L
Collected on:
I would definitely recommend this company. Megan Dunbar has been absolutely fantastic helping me and making a difficult situation for me so much easier. I cannot praise her enough!!!
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In 1988, Lorne Crerar and another young partner in a Glasgow court firm took a couple of support staff and converted its business division, which had recently started, into a separate commercial practice. The new start was Harpers, which subsequently took over a niche corporate firm called Macleods, to become Harper Macleod. In 2002, Martin Darroch joined the firm as Finance Director and was appointed Chief Executive in 2006 - Harper Macleod was the first firm in Scotland to appoint a non-lawyer chief executive - with the now Professor Crerar as Chairman. Over the years the firm went from strength to strength, expanding its footprint all over Scotland. In 2014, the firm took over niche private client practice, Bird Semple, to significantly extend its offering in personal legal services. Today, Harper Macleod is one of the largest professional partnerships in Scotland, serving clients and their interests in Scotland, the UK and beyond and generating in excess of £26 million in turnover - a figure that has consistently grown regardless of the economic backdrop.