01847 563 510
Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers. Read more...
Harper Macleod LLP
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Harper Macleod LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Harper Macleod LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Harper Macleod LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Harper Macleod LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Harper Macleod LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Andrew
Collected on:
This review is for a different branch.
I had the pleasure of being supported by Paige Watson, who has been exemplary throughout proceedings. I would absolutely recommend her without reservation. She is a credit to the firm.
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Matter Type:
Car Accident
Steve
Collected on:
This review is for a different branch.
I would like thanks Harper Macleod especially Joe McNeilage who was handling my car accident - personal injury issues. He is very professional and experience guy. Highly recommended Joe.
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Helen
Collected on:
This review is for a different branch.
Very positive claim experience following a road traffic accident.
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Brian
Collected on:
This review is for a different branch.
This isn’t the first time we have employed the services of Aileen Venables. Everything was completed on time, with a very professional service and excellent communication throughout both processes. Selling and buying a house can be stressful, however, Aileen guided us through the legalities and concluded our sale very quickly and then successfully supported us through our purchase process. I would highly recommend Harper Macleod LLP and it would be remiss of me not to mention the wider team we came in contact with - Kate & Jamie-Lee, both very supportive. Thank you.
Sandra & Kevin
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William
Collected on:
This review is for a different branch.
This was the first time that I have ever had to instruct a solicitor in this field, being an ex solicitor myself. Mr Steell guide me through this process from start to finish and kept me updated throughout, obtaining an excellent outcome. His professionalism reflected well upon him and Harper MacLeod.
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John
Collected on:
This review is for a different branch.
As a first-time buyer, Aileen Venables and her team were very helpful and effective with their service. Offers and Notes of Interest were promptly acted upon when requested. Provided support with surveys. Clearly answered and explained all questions I had during the process.
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David
Collected on:
This review is for a different branch.
Harper Macleod handled the sale of our property. The clarity of the communications and responsiveness to any questions made the whole experience very straightforward.
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Fiona
Collected on:
This review is for a different branch.
I dealt with Andrea Ross in Inverness. The time line was tight and the diligence complicated due to personal circumstance. Andrea was responsive to emails and did not hesitate to pick up the phone. I personally like to work with information and to know where things are at and I felt she understood and delivered that. she also concluded a missive in very short order at my request and with minimal notice. A good experience.
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Matter Type:
Property Disputes
Catherine
Collected on:
This review is for a different branch.
Highly recommend. Very professional , explained a lot of the legal side of things to me, on a level I understood clearly. Worked with me with so much effort and diligence, we were a team. Jane's honesty with expectations, realistic goals were there, from the out set. There were delays but not on her part. Jane worked hard to resolve a very difficult legal situation that took twists and turns. Also gave me moral support to keep going. I really cant thank MacLeod Harper team and Jane Blackwood enough. Brilliant service
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Derek
Collected on:
This review is for a different branch.
Lauren from Harper Macleod Llp took on my case after I had been hit from behind by a van. During the whole claim process I was kept fully up to date with how the claim was progressing and was also fully supported with physio appointments. I feel I was fully advised with my best interest in the forefront of every decision made. I was also fully satisfied with the final outcome.
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Deirdre
Collected on:
I'm very grateful to Angus Brown at the Inverness office. He kindly gave half an hour of his time to explain the relevant parts of the Prescription and Limitation (Scotland) Act 1973. I did not feel under pressure to engage his services. He was so helpful in bullet pointing the salient points in case law and where to find out more.
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Chris
Collected on:
Absolutely useless save your money. Was dealing with these crooks and they didn't keep in touch with me, ended up giving me less than a weeks notice to attend court to be a witness. They couldn't understand the evidence they managed to find, didn't research it or put any time into understanding it. They utterly wasted my time. Stay away from these clowns honestly do yourself a favour. The worst representation you can find.
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Lauren
Collected on:
Please avoid this company - it will involve waiting months for a response and extra added stress. I have waited 2 and a half years since starting my claim and still no further forward. I accepted settlement claim months and months ago and have heard nothing back since then. Constantly having to phone to chase it up and get told every time I will get a call back - never do. I have sent numerous emails and again no response. No regard for customers who are experiencing a stressful situation. I am not normally one who leaves reviews but I think it is absolutely necessary to warn others so they do not have to experience the same stress I have had to deal with and hopefully now the company will get back to me.
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Douglas
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I saw this firm work from the other side. I took someone to court and they chose Harper and MacLeod to represent them. They where unpleasant, unprofessional, misleading and incorrect on almost every occasion. I represented myself in court twice and won my case so their client had to pay me and god knows how many unnecessary thousands of pounds to them. This case could have been dealt with quickly over 1 or 2 phone calls. Instead they dragged it out for months and months sending endless amounts of misleading, incorrect and ignorant emails. Every email and court appearance costing their clients serious amount of money. Their client will have no idea how easily this could have been dealt with and how much money they could have saved. Avoid these crooks.
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Tom
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They over charge and underdeliver.
Their only interest is in generating as much cash out of you as possible.
Your satisfaction is of absolutely no concern it’s all about money.
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In 1988, Lorne Crerar and another young partner in a Glasgow court firm took a couple of support staff and converted its business division, which had recently started, into a separate commercial practice. The new start was Harpers, which subsequently took over a niche corporate firm called Macleods, to become Harper Macleod. In 2002, Martin Darroch joined the firm as Finance Director and was appointed Chief Executive in 2006 - Harper Macleod was the first firm in Scotland to appoint a non-lawyer chief executive - with the now Professor Crerar as Chairman. Over the years the firm went from strength to strength, expanding its footprint all over Scotland. In 2014, the firm took over niche private client practice, Bird Semple, to significantly extend its offering in personal legal services. Today, Harper Macleod is one of the largest professional partnerships in Scotland, serving clients and their interests in Scotland, the UK and beyond and generating in excess of £26 million in turnover - a figure that has consistently grown regardless of the economic backdrop.
