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How Harper Macleod LLP Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Harper Macleod LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Harper Macleod LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 10%
Overpriced 15%
About Right 75%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Harper Macleod LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Harper Macleod LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Harper Macleod LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    168
  • Very Good

    20
  • Average

    0
  • Poor

    0
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ellie

Ellie

April 22, 2024

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Excellent service from Natalie and Andrea

I recently used Harper MacLeod during a separation from my husband. Natalie Bruce drafted and confirmed the settlement agreement and division of assets, and Andrea Ross handled the transfer of the marital property into my name. Natalie and Andrea were both brilliant during what was quite a fraught time. They were friendly, understanding, kept in regular contact as things progressed, and were incredibly patient and professional. I would use their services again and would not hesitate to recommend Harper MacLeod, and Natalie and Andrea specifically, to others in my situation. Thank you both for all of your help.

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Lesley

Matter Type:

Residential Conveyancing

Lesley

April 11, 2024

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Selling Made Easy

My husband and I have sold property using Harper Macleod LLP. The process was made easy due to professionalism and guidance from Susan Breen, our solicitor. From our first conversation to our last 'thank you', we have been kept informed of all aspects of the sale and communication was always polite and professional.

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Ileana Andreea

Ileana Andreea

April 05, 2024

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Amazing service

This was the first time we bought a house and I think we would have been lost without Laura, our solicitor. She was amazing from day one, extremely knowledgeable, professional, and reachable. We got to this company by reading reviews online, and we were so lucky to find her. We took a gamble as we were moving from England to Inverness and we didn't know anything about Scottish laws or purchasing process, but she made it so easy for us: she explain everything, had our backs when needed, had advice. I really felt she cared, and she was in the process with us all the way. She made us trust the company she works for, to go there for any legal services in the future. Thank you again Laura! What a pleasure to work with you. You raised the standards of service we want to receive in the future.

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Christopher

Christopher

March 13, 2024

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Collected on:

Home purchase

We sold and bought our home on the same day. The whole process was easy.

Excellent service with accurate communication. Everything dealt with in a timely manner.

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chris

Matter Type:

Residential Conveyancing

chris

March 12, 2024

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PROFESSIONAL EXCELLENCE

Harper Macleod have been my family solicitor since my father died and have been superb to deal with. Their trusts and tax team have been supportive and caring in their dealings with my Mum as she slid into Alzheimer's. Andrea Ross gets a special mention for handling our property conveyancing and has been so helpful, proactive and efficient throughout. Having dealt with property transactions for many years with so many slow solicitors out there - we recommend HM for any such transactions in Scotland - superb service and great team members.

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Jack

Jack

March 11, 2024

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The Best in Inverness

Genuinely feel like we won the lottery finding these guys. Despite being first-time buyers, I've dealt with several solicitors in the past and I’ve never received this level of service... anywhere…

Laura was absolutely incredible. Her professionalism and tenacity were consistent throughout. She kept us informed of every detail no matter how big or small, she summarised everything in layman’s terms so we always understood what was going on, she was always waiting on us – never the other way round (I don’t think she ever took longer than 15 mins to reply to every single email – of which there we're hundreds), and on top of all of that, she genuinely cared about our case and the outcome. Just amazing.

People say that buying a house is a stressful process. For us it was a breeze. Wouldn’t go anywhere else again.

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Ian

Ian

January 22, 2024

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Hopeless lawyer

Harper Macleods head of conveyancing lost important files which cost me a huge amount of money not to mention the time and stress he caused me. That department have now an appalling reputation in Glasgow. DONT USE THIS COMPANY. THEY WANT YOUR MONEY. THEY ARE SHOCKING.

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HAZEL

Matter Type:

Residential Conveyancing

HAZEL

December 15, 2023

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Fantastic Solicitor highly recommended

Our solicitor from another firm had retired so we needed to look for a new one. I was given Andrea Ross's name at Harper Macleod and I am so glad I contacted her. She dealt with our house sale so efficiently and courteously. Nothing was a problem and any issues were dealt with easily. I would not hesitate to recommend Andrea.

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Cathy

Cathy

November 27, 2023

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Helped make the buying a house process much easier

Andrea Ross was brilliant. Calm, friendly, kept us informed, and explained things we didn’t understand clearly and in a helpful manner. Our house purchase took 6 months from start to finish due to a complicated chain, and the service we received from Harper Macleod was consistently good and very gratefully received during what is a stressful time.

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Hayley

Matter Type:

Residential Conveyancing

Hayley

September 27, 2023

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Collected on:

Review of conveyancing services

Andrea Ross has been both professional and personal when dealing with our sale and purchase. Its fair to say Andrea and her colleagues went above and beyond. We were confident at all times we were in safe hands. Everything was clearly explained and communicated clearly. It was a pleasure, thank you.

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Reviews collected from

Deirdre

Deirdre

April 08, 2022

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Deirdre

I'm very grateful to Angus Brown at the Inverness office. He kindly gave half an hour of his time to explain the relevant parts of the Prescription and Limitation (Scotland) Act 1973. I did not feel under pressure to engage his services. He was so helpful in bullet pointing the salient points in case law and where to find out more.

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Allan

Allan

September 03, 2021

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Allan

Nothing has changed except the front desk where you scan your club card & pay that is also you pay for your tea or coffee or order food aswell

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Aaron

Aaron

March 08, 2021

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Aaron

By far, the worst experience I’ve had with any service. And I have dealt with a lot of solicitors. They are rude, abrasive and so unhelpful to the point that they would rather be awkward than help you.
When asking why we needed to provide some sensitive information, the response was shocking, including and I quote “clearly this matter is going to be more hassle than it is worth”.
They refused to represent us, because we wanted to know why they required this particular information.

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Pete

Pete

January 22, 2021

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Pete

Arrived before my allotted appointment time, rang & declared my presence, as instructed. On time I was met at the door, & stood in the entrance hall to sign documents. COVID19 prevention had already been explained, the member of staff I was seeing, was very polite & very professional. Very satified with all precautions & safety measure & with the service i received. Top marks.. Harper MacLeod LLP.

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Kathleen

Kathleen

August 11, 2020

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Kathleen

To say that the offer of a fixed fee has no hidden surprises is factually incorrect and does not align with consumer legislation. The fee is conditional on using Harper Macleod for conveyances. That fee is a staggering £1000. I am not impressed

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Harper Macleod LLP are accredited by

accreditation

About this branch

Description

In 1988, Lorne Crerar and another young partner in a Glasgow court firm took a couple of support staff and converted its business division, which had recently started, into a separate commercial practice. The new start was Harpers, which subsequently took over a niche corporate firm called Macleods, to become Harper Macleod. In 2002, Martin Darroch joined the firm as Finance Director and was appointed Chief Executive in 2006 - Harper Macleod was the first firm in Scotland to appoint a non-lawyer chief executive - with the now Professor Crerar as Chairman. Over the years the firm went from strength to strength, expanding its footprint all over Scotland. In 2014, the firm took over niche private client practice, Bird Semple, to significantly extend its offering in personal legal services. Today, Harper Macleod is one of the largest professional partnerships in Scotland, serving clients and their interests in Scotland, the UK and beyond and generating in excess of £26 million in turnover - a figure that has consistently grown regardless of the economic backdrop.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Aviation
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing
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