01463 798777
Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers. Read more...
Harper Macleod LLP
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Harper Macleod LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Harper Macleod LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Harper Macleod LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Harper Macleod LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Harper Macleod LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Harper Macleod LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Commercial mortgages
Lisa
Collected on:
Second time using Harper McLeod, 2 different divisions and both transaction went smoothly. Were kept up to date throughout the process and emails, calls returned in a timely manner. Would highly recommend Harper McLeod, Inverness.
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Matter Type:
Residential Conveyancing
Marina
Collected on:
From the first phone call I experienced a most professional, courteous service.
I phoned the company to enlist their assistance for the purchase of a property. I wanted to submit an offer the same day as I viewed the property. It was late pm on a Friday afternoon and I was aware that my request was almost asking the impossible. However, the formal offer was submitted on the following Monday/Tuesday after a verbal offer had been accepted. My “case” was extremely complicated and took a little longer for the settlement than normal. The lady who I dealt with was effective, efficient, courteous and eventually “got the job done” even though she had a much more important personal matter to deal with at this time.
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Ben
Collected on:
Professional service with good communication throughout the process, and explanations of work involved along the way.
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Matter Type:
Residential Conveyancing
D
Collected on:
Excellent service from start to finish. Andrea Ross was highly professional in her advice, with a clear command of her area of expertise.
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Shirley
Collected on:
Would highly recommend Harper Macleod Solicitors based in Inverness. Susan Breen and her colleague Lia were friendly and professional. From the first visit to view my property and to the final email once my house was sold, we were kept updated all along the way. Telephone calls were returned quickly and emails answered swiftly. Susan and Lia handled our house viewings and feedback was given in a timely manner. Legal fees were reasonable too. It was a pleasure dealing with Susan and Lia and would advise potential clients to use this firm of solicitors and estate agents. First class service.
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chris
Collected on:
Janna was very efficient, friendly and helpful and made the stressful process of house sale and purchase so seamless. I'm very grateful to her for her help during a difficult period for me. I would not hesitate to use her and/or Harper and MacLeod in the future.
Very many thanks to all concerned!
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Sharon
Collected on:
Janna was excellent. She was very efficient and kept me informed at all times
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Ellie
Collected on:
I recently used Harper MacLeod during a separation from my husband. Natalie Bruce drafted and confirmed the settlement agreement and division of assets, and Andrea Ross handled the transfer of the marital property into my name. Natalie and Andrea were both brilliant during what was quite a fraught time. They were friendly, understanding, kept in regular contact as things progressed, and were incredibly patient and professional. I would use their services again and would not hesitate to recommend Harper MacLeod, and Natalie and Andrea specifically, to others in my situation. Thank you both for all of your help.
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Matter Type:
Residential Conveyancing
Lesley
Collected on:
My husband and I have sold property using Harper Macleod LLP. The process was made easy due to professionalism and guidance from Susan Breen, our solicitor. From our first conversation to our last 'thank you', we have been kept informed of all aspects of the sale and communication was always polite and professional.
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Ileana Andreea
Collected on:
This was the first time we bought a house and I think we would have been lost without Laura, our solicitor. She was amazing from day one, extremely knowledgeable, professional, and reachable. We got to this company by reading reviews online, and we were so lucky to find her. We took a gamble as we were moving from England to Inverness and we didn't know anything about Scottish laws or purchasing process, but she made it so easy for us: she explain everything, had our backs when needed, had advice. I really felt she cared, and she was in the process with us all the way. She made us trust the company she works for, to go there for any legal services in the future. Thank you again Laura! What a pleasure to work with you. You raised the standards of service we want to receive in the future.
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Deirdre
Collected on:
I'm very grateful to Angus Brown at the Inverness office. He kindly gave half an hour of his time to explain the relevant parts of the Prescription and Limitation (Scotland) Act 1973. I did not feel under pressure to engage his services. He was so helpful in bullet pointing the salient points in case law and where to find out more.
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Allan
Collected on:
Nothing has changed except the front desk where you scan your club card & pay that is also you pay for your tea or coffee or order food aswell
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Aaron
Collected on:
By far, the worst experience I’ve had with any service. And I have dealt with a lot of solicitors. They are rude, abrasive and so unhelpful to the point that they would rather be awkward than help you.
When asking why we needed to provide some sensitive information, the response was shocking, including and I quote “clearly this matter is going to be more hassle than it is worth”.
They refused to represent us, because we wanted to know why they required this particular information.
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Pete
Collected on:
Arrived before my allotted appointment time, rang & declared my presence, as instructed. On time I was met at the door, & stood in the entrance hall to sign documents. COVID19 prevention had already been explained, the member of staff I was seeing, was very polite & very professional. Very satified with all precautions & safety measure & with the service i received. Top marks.. Harper MacLeod LLP.
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Kathleen
Collected on:
To say that the offer of a fixed fee has no hidden surprises is factually incorrect and does not align with consumer legislation. The fee is conditional on using Harper Macleod for conveyances. That fee is a staggering £1000. I am not impressed
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In 1988, Lorne Crerar and another young partner in a Glasgow court firm took a couple of support staff and converted its business division, which had recently started, into a separate commercial practice. The new start was Harpers, which subsequently took over a niche corporate firm called Macleods, to become Harper Macleod. In 2002, Martin Darroch joined the firm as Finance Director and was appointed Chief Executive in 2006 - Harper Macleod was the first firm in Scotland to appoint a non-lawyer chief executive - with the now Professor Crerar as Chairman. Over the years the firm went from strength to strength, expanding its footprint all over Scotland. In 2014, the firm took over niche private client practice, Bird Semple, to significantly extend its offering in personal legal services. Today, Harper Macleod is one of the largest professional partnerships in Scotland, serving clients and their interests in Scotland, the UK and beyond and generating in excess of £26 million in turnover - a figure that has consistently grown regardless of the economic backdrop.
