Leading Property Lawyers

I was disappointed with my experience using LPL for my property purchase. The main issues were communication and accuracy. Throughout the transaction, I found communication to be poor. I made several calls requesting a callback, but these were often not returned. This was particularly difficult as I was working overseas in a significantly different time zone and relied heavily on prompt responses. The regular excuse was they could not phone an international phone number, despite me only providing a UK number. More concerning was an error in the purchase price recorded on my file. I had provided the correct purchase price from the outset in the initial paperwork and also discussed the figures by phone before instruction because the purchase included a discount. Despite this, the incorrect price remained on their system and was only identified at completion, which meant I had to arrange additional funds at very short notice. During the complaints process, the firm maintained that I had originally provided the wrong figure, but they were unable to provide evidence to support that assertion when asked. I found this disappointing given that I held documentation showing the correct price had been supplied from the beginning. They acknowledged some shortcomings and offered a goodwill payment. However, I did not feel this fully reflected the stress and inconvenience caused. My experience was that the transaction was completed, but the service fell short in terms of communication, attention to detail, and accountability when errors were raised. LPL's latest tactic has been to come up with new reasons for their errors, or revert to old excuses which they can't provide evidence to support.

LPL failed to complete my purchase. Communication is appalling, you cannot speak with your solicitor via email or phone. The complaints team and the staff who respond to reviews are at times rude and made claims that were not factually accurate. They wasted my time for months without providing proper reasoning. It's also telling that after I changed to a more expensive firm my new solicitor was able to complete the case in good time and communicate with me during the process. The case was in fact not complex and did not warrant the significant delays LPL put me through. I do not recommend this firm; instruct a more professional firm.

Utterly unsatisfactory experience with this company. They made buying and selling a nightmare. Avoid at all costs. From repeated administrative errors, rude and dismissive solicitors, poor communication and glacially slow service, this made our moving process incredibly stressful, frustrating, difficult and upsetting. I do not usually leave negative reviews but I wouldn’t want anyone to go through the same ordeal as us. The company have also failed to respond to my complaint.

Entire chain at wits end with LPL. Lack of follow up , no call backs and agents and all parties desperate to follow up and get details. Unprofessional behaviour.

Most arrogant unprofessional lawyers I have come across rude and extremely slow . Even after 6 months and a pmortgage offer extension they have failed to complete my purchase . I have lost lost all confidence in their staff especially Sonia bains who has delayed completion at every opportunity and ignored my interests unprofessionally To add insult to injury they have charged £3500 in legal fees for a property purchase of £225k I have now to start again with a new mortgage offer with another lawyers it’ appears wasting my time and money with slow unprofessional people . Would never recommend this firm to anyone looking for a professional service . Please look at the reviews and you will see others suffering like me . Meanwhile the higher magnet have ignored request for a call back . As a client I was let in the dark and ignored they moved at their own pace to rack up a bill and not even deliver in that

A truly brilliant service from start to finish, I’ll never use anyone else again.

Excellent service from start to finish. The whole process of purchasing our house was handled professionally, efficiently, and with great attention to detail. Communication was always quick and clear, which made everything far less stressful. Special thanks to Elliot Clarence for his outstanding support throughout the entire process. He was incredibly helpful, responsive, and always acted quickly whenever needed. We truly appreciate all his hard work and dedication. Highly recommended to anyone looking for reliable and professional solicitors. Thank you again!

I had an good experience working with William Grimshaw as a first‑time buyer. From the very beginning, his communication was clear, consistent, and reassuring. He handled everything smoothly without placing any burden on me or requiring unnecessary calls. William managed the entire process efficiently and without delays. I would happily recommend William and LPL to anyone looking for reliable and straightforward support during their purchase.

Beatrice was impeccable at sorting our house out for us. She was there for anything we needed and she made the process so quick and easy!

I had an excellent experience with LPL throughout my property purchase journey. They made the entire process easy and stress-free with their professionalism, transparency, and swift service. I really appreciated being able to track the progress and clearly see the percentage completion online at every stage, which gave me confidence and peace of mind. Communication was always clear, and the team was extremely helpful whenever I had questions. A special thank you to Clare, the conveyancing lawyer, who truly made things happen and ensured everything moved smoothly and efficiently throughout the process. Their efficiency and dedication made what could have been a complicated process feel straightforward and well managed. Excellent service from start to finish — I would highly recommend LPL to anyone looking for a reliable and professional property service.