Leading Property Lawyers

Very disappointing service. In my experience, the firm was quick to request payment upfront, but after three weeks, no meaningful work had been carried out on my matter. Communication was extremely slow, and I received no clear guidance about the next steps. I repeatedly asked for information and legal advice, but my questions were not properly answered. The customer service team were also unhelpful. Each time I contacted them, I was told that my concerns had been raised and that someone would contact me. Unfortunately, nobody did. I do not feel that my case was handled professionally or efficiently. Based on my experience, I would advise others to instruct a firm that is able to communicate clearly, provide proper advice and actually progress the work.

I was disappointed with my experience using LPL for my property purchase. The main issues were communication and accuracy. Throughout the transaction, I found communication to be poor. I made several calls requesting a callback, but these were often not returned. This was particularly difficult as I was working overseas in a significantly different time zone and relied heavily on prompt responses. The regular excuse was they could not phone an international phone number, despite me only providing a UK number. More concerning was an error in the purchase price recorded on my file. I had provided the correct purchase price from the outset in the initial paperwork and also discussed the figures by phone before instruction because the purchase included a discount. Despite this, the incorrect price remained on their system and was only identified at completion, which meant I had to arrange additional funds at very short notice. During the complaints process, the firm maintained that I had originally provided the wrong figure, but they were unable to provide evidence to support that assertion when asked. I found this disappointing given that I held documentation showing the correct price had been supplied from the beginning. They acknowledged some shortcomings and offered a goodwill payment. However, I did not feel this fully reflected the stress and inconvenience caused. My experience was that the transaction was completed, but the service fell short in terms of communication, attention to detail, and accountability when errors were raised. LPL's latest tactic has been to come up with new reasons for their errors, or revert to old excuses which they can't provide evidence to support.

LPL failed to complete my purchase. Communication is appalling, you cannot speak with your solicitor via email or phone. The complaints team and the staff who respond to reviews are at times rude and made claims that were not factually accurate. They wasted my time for months without providing proper reasoning. It's also telling that after I changed to a more expensive firm my new solicitor was able to complete the case in good time and communicate with me during the process. The case was in fact not complex and did not warrant the significant delays LPL put me through. I do not recommend this firm; instruct a more professional firm.

Utterly unsatisfactory experience with this company. They made buying and selling a nightmare. Avoid at all costs. From repeated administrative errors, rude and dismissive solicitors, poor communication and glacially slow service, this made our moving process incredibly stressful, frustrating, difficult and upsetting. I do not usually leave negative reviews but I wouldn’t want anyone to go through the same ordeal as us. The company have also failed to respond to my complaint.

Most arrogant unprofessional lawyers I have come across rude and extremely slow . Even after 6 months and a pmortgage offer extension they have failed to complete my purchase . I have lost lost all confidence in their staff especially Sonia bains who has delayed completion at every opportunity and ignored my interests unprofessionally To add insult to injury they have charged £3500 in legal fees for a property purchase of £225k I have now to start again with a new mortgage offer with another lawyers it’ appears wasting my time and money with slow unprofessional people . Would never recommend this firm to anyone looking for a professional service . Please look at the reviews and you will see others suffering like me . Meanwhile the higher magnet have ignored request for a call back . As a client I was let in the dark and ignored they moved at their own pace to rack up a bill and not even deliver in that

Whilst there were some delays throughout the process, William provided us with constant updates and made the whole process much easier to understand. We really appreciate all of the help from Will and by extension, Morgan. If we sell again in the future, we will be requested to use Will and LPL.

As a first-time buyer I expected the conveyancing process to be daunting, but Erica made it feel remarkably straightforward from start to finish. She was professional, responsive, and incredibly reassuring throughout, always taking the time to explain everything clearly. Her expertise and attention to detail gave me complete confidence, making what could have been a stressful experience feel smooth and effortless. I couldn’t have asked for better support and would highly recommend both Erica and LPL to anyone.

Good 👍👍👍

Great service. Resolved all my queries in timely fashion.

had an excellent experience with my conveyancing solicitor named "Charliegh Mollins" throughout my house purchase. As a first-time buyer, I had many questions, and they were always professional, patient, and responsive. They kept me informed at every stage, explained the process clearly, and made what could have been a stressful experience much easier. Their attention to detail and support from start to finish were greatly appreciated. I would highly recommend them to anyone looking for a reliable and efficient conveyancing solicitor. Thank you for all your hard work in helping me buy my new home.