Leading Property Lawyers

I don’t have anything good to say about them unfortunately. They are slow to respond, they drag your case for weeks till you’re frustrated. They can make you lose the house you planned to buy. I wish we didn’t have to use them. They change your case handler every other month till you exhaust your energy. Please, please, get a Solicitor that truly cares about you and their business not them.

My time has never been wasted like LPL has in my entire life. We’ve spent 4months and 3weeks on the purchase of a house and it doesn’t seem like we’re close to completion. I’ve been chasing them like they are offering me a free service. Sadly, I didn’t read their reviews before choosing them. My purchase was given to a newbie unsupervised to handle and she has messed up everything. The seller has threatened to pull out twice, twice we’ve extended the mortgage offer from the lender and thrice has she promised we were close to completion and funnily, the dates are a month apart(4th of June, July and August). We’ve even ordered loads of household items based on the promises we got from LPL. Myself and my spouse have now lost the excitement that comes with purchasing a new home and at this point we are waiting for the last mortgage offer we got to expire and probably arrange for our deposit to be refunded. Nobody needs to go through what I’m currently going through.

We tried these guys as they were cheaper than our usual people. Wish we hadn't, they were slow, the paperwork was often sent incorrectly and even their review link didn't work!

I was disappointed with my experience using LPL for my property purchase. The main issues were communication and accuracy. Throughout the transaction, I found communication to be poor. I made several calls requesting a callback, but these were often not returned. This was particularly difficult as I was working overseas in a significantly different time zone and relied heavily on prompt responses. The regular excuse was they could not phone an international phone number, despite me only providing a UK number. More concerning was an error in the purchase price recorded on my file. I had provided the correct purchase price from the outset in the initial paperwork and also discussed the figures by phone before instruction because the purchase included a discount. Despite this, the incorrect price remained on their system and was only identified at completion, which meant I had to arrange additional funds at very short notice. During the complaints process, the firm maintained that I had originally provided the wrong figure, but they were unable to provide evidence to support that assertion when asked. I found this disappointing given that I held documentation showing the correct price had been supplied from the beginning. They acknowledged some shortcomings and offered a goodwill payment. However, I did not feel this fully reflected the stress and inconvenience caused. My experience was that the transaction was completed, but the service fell short in terms of communication, attention to detail, and accountability when errors were raised. LPL's latest tactic has been to come up with new reasons for their errors, or revert to old excuses which they can't provide evidence to support.

Utterly unsatisfactory experience with this company. They made buying and selling a nightmare. Avoid at all costs. From repeated administrative errors, rude and dismissive solicitors, poor communication and glacially slow service, this made our moving process incredibly stressful, frustrating, difficult and upsetting. I do not usually leave negative reviews but I wouldn’t want anyone to go through the same ordeal as us. The company have also failed to respond to my complaint.

I was initially warned by my the sellers estate agent not to use them but I had already started the process with LPL so decided to continue. Overall, I don't have anything positive to say in the experience. I never once actually got to speak to a solicitor. I called well in excess of 10 times and no once did I get to speak to a solicitor. Nor did I ever receive a call back from the multiple times I had called so eventually gave up. Queried multiple times if there was any missing documentation/anything had fell through the net from my side, only to be told when I was asking around a completion date that there actually was outstanding paperwork from sometime ago. Happy to hold my hands up and say I missed on my end, but to have been told multiple times by the professional that nothing was missing at the final hurdle was frustrating to say the least. When talking over email the responses were slow and miserable. It was very weird to feel like such a burden when asking relatively simple questions. Considering they weren't the cheapest option presented to me, I really can't see where that extra money has gone. Process was slow. Service was terrible. The app that they use for managing their process even has a buggy UI

Very easy to deal with and the cost was very good compared to other companies

Excellent service from start to finish.Experience with LPL solicitors has been outstanding,I’m very thankful to Ali ,he is highly professional throughout the entire process.a huge thank u to everyone at LPL.

I would like to give my sincere thanks and appreciation to Zaina Hasan for her outstanding support throughout my property purchase. Zaina was extremely professional, helpful and approachable from start to finish. She kept me updated throughout the process, responded to my questions promptly, and always took the time to explain things clearly whenever I needed clarification. Her communication was excellent, and she made what could have been a stressful process feel much easier and more manageable. Zaina is a credit to the team, and I would highly recommend her to anyone looking for a knowledgeable, professional and supportive conveyancing executive. Thank you, Zaina, for all your hard work and support in helping me complete my property purchase successfully.( LIFETIME ACHIEVEMENT)

Very professional and helpful team. Communication has been excellent, and they have kept me updated throughout the process. I’m very pleased with the service and would definitely recommend LPL Solicitors.