Millie
Collected on:
Avoid!
I used these for my remortgage - bearing in mind I remortgaged 6 months prior to my end of my current mortgage term - so there was ample amounts of time to sort it. My solicitor was beyond a joke. Rude, unprofessional & incompetent. I was emailed randomly at 5pm the night before my mortgage was due to complete - requesting documents from me! Due to the solicitor not completing everything in time I was charged almost £100 in interest as my mortgage was on SVR for 5 days due to no fault of my own. The solicitors took no responsibility and even charged me £50 to transfer the excess funds of my remortgage due to them remortgaging higher than my actual outstanding term with another bank! I've never been so stressed! The initial mortgage application when I first bought the house wasn’t even this stressful! I have complained and been told they’re investigating but no resolution and now I’ve emailed twice this week and I’ve been blatantly ignored. Avoid these at ALL COSTS!
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