Neil Hudgell Limited logo

Neil Hudgell Limited

4.6 | 132 Reviews 132 Reviews | Personal Injury
501 Total Company Reviews info icon Personal Injury | info icon 501 Total Company Reviews Personal Injury | info icon 501 Total Company Reviews

1 St Peter’s Square, Second Floor, Manchester, Greater Manchester, M2 3AE

Accepting new clients

1 St Peter’s Square, Second Floor, Manchester, Greater Manchester, M2 3AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 655049

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Neil Hudgell Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
89%
Success
Rate
89%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Neil Hudgell Limited are accredited by

Clinical Negligence accreditation awarded to Neil Hudgell Limited
Chambers UK Leading Firm 2025 accreditation awarded to Neil Hudgell Limited
Cyber Essentials Certified accreditation awarded to Neil Hudgell Limited
Trading names:
Hudgell Solicitors

Description

Client care is in our DNA. Fiercely committed, yet down to earth. At Hudgell Solicitors we are fiercely committed to doing the right thing – we do this by fighting for our clients, standing up for the vulnerable and giving a voice to those seeking justice. This approach has been embedded within the Hudgell DNA since Neil Hudgell established the business in 1997. Today, we are an award-winning, recognised leader in the legal fields we specialise in, supporting people across England and Wales in cases relating to medical negligence, personal injury, criminal injuries, injuries abroad, military injuries, actions against the police and at public inquiries and inquests. We are recognised as a Leading Firm by the Legal 500 Guide, and listed as one of the ‘Best 200 Law Firms in the UK’ by The Times newspaper.

Rankings by area of expertise

The rankings below show the areas of expertise that Neil Hudgell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Neil Hudgell Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
92%
Success
Rate
10% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Neil Hudgell Limited are accredited by

Clinical Negligence accreditation awarded to Neil Hudgell Limited
Chambers UK Leading Firm 2025 accreditation awarded to Neil Hudgell Limited
Cyber Essentials Certified accreditation awarded to Neil Hudgell Limited
Trading names:
Hudgell Solicitors

Description

Client care is in our DNA. Fiercely committed, yet down to earth. At Hudgell Solicitors we are fiercely committed to doing the right thing – we do this by fighting for our clients, standing up for the vulnerable and giving a voice to those seeking justice. This approach has been embedded within the Hudgell DNA since Neil Hudgell established the business in 1997. Today, we are an award-winning, recognised leader in the legal fields we specialise in, supporting people across England and Wales in cases relating to medical negligence, personal injury, criminal injuries, injuries abroad, military injuries, actions against the police and at public inquiries and inquests. We are recognised as a Leading Firm by the Legal 500 Guide, and listed as one of the ‘Best 200 Law Firms in the UK’ by The Times newspaper.

Rankings by area of expertise

The rankings below show the areas of expertise that Neil Hudgell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Neil Hudgell Limited

Opening hours

Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59 (Open)
Sunday 00:00–23:59

1 St Peter’s Square, Second Floor, Manchester, Greater Manchester, M2 3AE

Reviews

4.6 /5 132 Reviews
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Review Source

Rating

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Clients say

What clients say about Neil Hudgell Limited

The firm specialises in personal injury, compensation claims and complex inquiries (including Post Office/Horizon and estate shortfall cases), with expertise in securing fair settlements and handling sensitive, pro bono matters. Clients praise clear, timely communication, professionalism and legal competence, combined with empathy, patience and genuine care. The team is described as responsive, supportive, persistent and honest, making stressful processes calm and manageable; staff are accessible, explanatory and reassuring, often going above and beyond to keep clients informed and supported throughout their cases.

professional
empathetic
supportive
responsive
knowledgeable
efficient
communicative
available
trustworthy
compassionate

ReviewSolicitors Review List

Profile image of Dave W

Dave W

Military NIHL - Refused Case after saying it was OK.

Enquired about a military claim for NIHL as I was in the armed forces 1984 to 1996. They accepted but then phoned me to say they cannot take on the claim as I joined the forces before 1987. This is wrong as my service continued on until 1996... so that is well after 1987. Not very knowledgeable on the parameters of what can be claimed. Other solicitor firms had no problem with the dates.

0
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Other Reviews

Profile image of Mark Megeary

Mark Megeary

Mark

Would just like to thanks Sue@Hudgells solicitors for all her hard work in getting a really fair settlement for my Dads injuries after he was knocked off his bike. She was always available whenever i needed to get in touch and would spend a fair bit of time on the phone to my Dad. She's a credit to her profession and we would highly recommend her. Thanks again Sue!

Hi Mark, Thank you for your wonderful review. Sue is very passionate and dedicated to her clients, and will often go above an beyond to ensure clients are informed, supported, comfortable and of course fairly compensated. We are delighted to hear Sue secured fair compensation for your Dad and took her time when speaking with you, the human interaction is something that is important to us so thank you for highlighting this. Thank you for trusting Hudgell Solicitors.

0
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Profile image of Adam Kershaw

Adam Kershaw

Adam

Very good experience, helped fast and efficiently with my claim, very friendly and have the time to give you advice when you need it. Highly recommend to anyone

Hi Adam, we are delighted to hear the team were proactive with your claim and alway made the time to give you advice and talk you through the next steps. Thank you for your kind review and your recommendation, it means a lot to us.

0
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Profile image of KAREN SMALE

KAREN SMALE

KAREN

Throughout the entire process, Hudgells have been incredibly professional and friendly and kept me informed every step of the way, always returning calls and emails promptly. Always supportive and prepared to answer any questions I had and help me to understand fully what was going on. During my lengthy claim I had various changes of my solicitor but each one showed efficiency and compassion. I truly appreciate the support and kindness shown throughout my stressful, often emotional and lengthy claim and I would not hesitate to recommend Hudgells services.

Hi Karen, We are so pleased to hear about your positive experience with us. It's wonderful to know our team's professionalism and support made a difference during your claim. Thank you for your kind words and recommendation.

0
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Profile image of Shannon Hanrahan

Shannon Hanrahan

Shannon

Susan was really helpful throughout my claim and kept me updated the whole way through. She explained everything clearly, answered any questions I had, and made the process much less stressful. She was professional, approachable and always easy to deal with. I’m really grateful for all her help and would definitely recommend her to anyone needing legal support.

Hi Shannon, Thank you for taking the time to leave us a five-star review, it means a lot to us. We are delighted to hear that Susan guided you through your claim and made the process less stressful for you. We will pass on your kind words. Thank you for trusting Hudgell Solicitors.

0
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Profile image of Irfan Nassir

Irfan Nassir

Irfan

Hudgell Solicitors were very supportive throughout my claim. A very big thanks to Rosie and Ellie who were always supportive, prompt, professional, and helpful in dealing with any matters. I truly appreciate their hard work and I would highly recommend Hudgell Solicitors.

Hi Irfan, We are delighted to hear that Rosie and Ellie were supportive and professional throughout your claim. We thank you for trusting Hudgell Solicitors, and for your recommendation.

0
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Reviews

4.7 /5 501 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Neil Hudgell Limited

The firm specialises in personal injury, compensation claims and complex inquiries (including Post Office/Horizon and estate shortfall cases), with expertise in securing fair settlements and handling sensitive, pro bono matters. Clients praise clear, timely communication, professionalism and legal competence, combined with empathy, patience and genuine care. The team is described as responsive, supportive, persistent and honest, making stressful processes calm and manageable; staff are accessible, explanatory and reassuring, often going above and beyond to keep clients informed and supported throughout their cases.

professional
empathetic
supportive
responsive
knowledgeable
efficient
communicative
available
trustworthy
compassionate

ReviewSolicitors Review List

Profile image of Dave W

Dave W

Military NIHL - Refused Case after saying it was OK.

Enquired about a military claim for NIHL as I was in the armed forces 1984 to 1996. They accepted but then phoned me to say they cannot take on the claim as I joined the forces before 1987. This is wrong as my service continued on until 1996... so that is well after 1987. Not very knowledgeable on the parameters of what can be claimed. Other solicitor firms had no problem with the dates.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Maxine

Maxine

Hudgell solicitors are a first class because they really do care.

I saw advert on the internet of Hudgell solicitors then phoned the number and I'm very impressed. I'm happy that I contacted a very professional and genuinely caring firm of solicitors.

0
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Other Reviews

Profile image of Adam Lawler

Adam Lawler

Adam

Hudgells helped me and my family through an incredibly difficult and traumatic episode, always fighting for the best outcome and doing so with kindness, patience and unparalleled professionalism. Kerry Gillespie specifically has provided us with care and attention beyond all expectations, and has helped even beyond the settlement.

0
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Profile image of Bogna Kłosińska

Bogna Kłosińska

Bogna

Deemed an uninteresting case/person by their paralegal during an initial phonecall. I was looking for support, not a gossip behind the scenes. Disheartening.

0
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Profile image of Craig Taylor

Craig Taylor

Craig

Susan Richardson was dealing with my enquiry, fantastic support throughout. Professional, whilst showing great empathy towards towards my situation.

Hi Craig, we are delighted to hear that Susan provided you fantastic support from start to finish whilst showing empathy and compassion. We pride ourself on our customer service and beleive the human element is the most important. Thank you for your kind review, and thank you for trusting Hudgell Solicitors.

0
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Profile image of Mark Megeary

Mark Megeary

Mark

Would just like to thanks Sue@Hudgells solicitors for all her hard work in getting a really fair settlement for my Dads injuries after he was knocked off his bike. She was always available whenever i needed to get in touch and would spend a fair bit of time on the phone to my Dad. She's a credit to her profession and we would highly recommend her. Thanks again Sue!

Hi Mark, Thank you for your wonderful review. Sue is very passionate and dedicated to her clients, and will often go above an beyond to ensure clients are informed, supported, comfortable and of course fairly compensated. We are delighted to hear Sue secured fair compensation for your Dad and took her time when speaking with you, the human interaction is something that is important to us so thank you for highlighting this. Thank you for trusting Hudgell Solicitors.

0
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Profile image of Faleola Faingata'a

Faleola Faingata'a

Faleola

Working with Sarah Callan and the team at Hudgell has been an absolute pleasure. The team were honest and genuinely kind throughout the process! Looking forward to working with Sarah and the team at Hudgell much more in the near future.

HI Faleola, It was a pleasure working with you and we look forward to working with you on future projects. Thank you for your kind words about Sarah and the team, We will ensure they receive this kind review.

0
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