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Convey Law Ltd.

Maxwell Chambers, 34-38 Stow Hill, Newport, Gwent, NP20 1JE

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Maxwell Chambers, 34-38 Stow Hill, Newport, Gwent, NP20 1JE

Regulated by:

The Council for Licensed Conveyancers

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Convey Law Ltd. Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Rankings by area of expertise

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Convey Law Ltd. Review Scores & Client Satisfaction Overview

2.3
Good
48%
Value for
Money
Value for money: 48%
35% below
national average
45%
Success
Rate
Satisfied with outcome: 45%
37% below
national average
30%
Would
Recommend
Would recommend to friends and family: 30%
51% below
national average
Communication 2.4/5
Initial Impressions 3.1/5
Approachability 2.2/5
Documentation Accuracy 2.5/5
Legal Knowledge 2.8/5
Value for money 2.4/5

Rankings by area of expertise

The rankings below show the areas of expertise that Convey Law Ltd. offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Convey Law Ltd.

Contact details

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Maxwell Chambers, 34-38 Stow Hill, Newport, Gwent, NP20 1JE

Reviews

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What clients say about Convey Law Ltd.

Reviews suggest the firm specialises in conveyancing, including house sales and purchases, remortgages and urgent property transactions. Positive feedback highlights thoroughness, tenacity and, in some cases, efficient handling of complex matters and good communication. Clients valued staff who were professional, persistent and supportive. However, many reviews complain of poor communication, slow progress, repeated mistakes, weak case management and lack of proactivity. Some also report pushy sales follow-up, unclear or excessive fees, evasive responses and a dismissive tone, leaving clients stressed and frustrated.

Poor communication
Slow progress
Extra fees
Pushy calls
Unanswered emails
Incorrect paperwork
Proactive updates
Excellent communication
Efficient service
Tenacious support

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Reviews

2.3 /5 20 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Convey Law Ltd.

Reviews suggest the firm specialises in conveyancing, including house sales and purchases, remortgages and urgent property transactions. Positive feedback highlights thoroughness, tenacity and, in some cases, efficient handling of complex matters and good communication. Clients valued staff who were professional, persistent and supportive. However, many reviews complain of poor communication, slow progress, repeated mistakes, weak case management and lack of proactivity. Some also report pushy sales follow-up, unclear or excessive fees, evasive responses and a dismissive tone, leaving clients stressed and frustrated.

Poor communication
Slow progress
Extra fees
Pushy calls
Unanswered emails
Incorrect paperwork
Proactive updates
Excellent communication
Efficient service
Tenacious support

ReviewSolicitors Review List

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anonymous

Don't touch with a barge pole

I wouldn't go anywhere near Convey again. I picked these guys in 2023 because they were cheap, and it was a huge mistake. Pay a bit more, and go for someone who replies to emails and project manages the process. With Convey, I always felt I was on the bottom of a huge pile of cases and the conveyor just didn't have the capacity or inclination to look after the transaction (which fell through as a result).

0
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anonymous

A culture of inefficiency and incompetence

The service provided by Lauren Thomas, my Conveyancer... was shockingly bad. The worst conveyancing I’ve ever had and I’ve moved house a lot. Mistakes made, messages unanswered, items not chased up, incorrect paperwork sent, wrong names on legal documents, mysterious expenses added to my bill that I had to query several times to get more than the briefest - and evasive - answer, the list goes on. At one point I received a hard copy letter through the post along with a black and white document, and the letter asked me to make sure I printed the document in colour! Updates to my sale I received by email mentioned legal processes that were outstanding, but they actually related to my purchase and did not apply to the sale. And the cost was PROHIBITIVE. I accept that there were some factors in my purchase that required extra work to be done, but the work was slow and shoddy and I still paid over 50% more than I was quoted. Towards the end of the process I received an email saying “Urgent information” or something similar. I opened it eagerly thinking it was going to be a completion date, but they actually had the temerity to send me a marketing email with details about all their successes, along with a video of their staff Christmas party!!! I could hardly believe my eyes. Was this a joke? At the point in my life where I was literally days away from moving house, up to my eyes in Packing and organising things, hoping to get it sorted as soon as possible, and I get a video from my conveyancer of their Christmas party! Whoever thought that was a good idea needs sacking. Their website says award winning but I Can’t believe that relates to the same company. It’s no wonder solicitors have such a bad reputation with the completely unsatisfactory and slow work done by this company for such a prohibitive price. I wish there was an option to leave 0 stars

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anonymous

Constant sales calling

Asked for a quote as I did of other companies. Big mistake . Ive been hounded to death on daily calls about 10 to date. Very pushy. Found this extremely annoying and irritating.

0
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anonymous

Lack of professionalism

Poor communication. Disappointing tone on emails along. Being spoken to like a fool for asking with questions.

1
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anonymous

Unprofessional

After completing online quote, I am literally been bombarded with voice mails, texts, emails, calls on a daily basis, any bon-fide law firm that has to go to these lengths to secure business, I wouldn't touch with a barge pole.

1
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