Wills Chandler Solicitors

Just want to say a very big thank you to Margaret and the team for all the assistance and preparation in a case that we thought we would be certainly be up against it as it was a council establishment we were challenging. Great advice along the way and council was terrific on the day, so good in fact we did not even go into the court except for the order in our favour. Thank you all again.

Very poor service in my opinion. I engaged Wills Chandler solicitors for legal action against my social housing landlord, they recommended also pursuing the local council, which we did. They only persisted against the council, despite contractual and policy breaches by LL - the solicitor handling my case left abruptly without notice, and I was not even informed until I chased for an update on my case. Subsequently, the solicitor who took over my case, quite frankly, seemed to have zero interest in following through with the action against my LL, which was the primary reasons for engaging them as my solicitors. I have since contacted the firm due to now being punished by LL for starting legal action, but Wills Chandler haven't even had the courtesy to respond. I will be looking through the customer care letter and submitting a complaint, as they were brought on and initially agreed to take legal action against the LL, but never even bothered, which has now left my family and I in extremely dangerous conditions.
Highly disappointing after seeing so many positive reviews.

Regret using this firm to act on our behalf with contentious probate. Very poor service, inadequate & delayed responses. Incorrect information was given too when concerns were raised about abuse of process. Mounting costs & no progress for a whole year. New solicitors have achieved far more in a much shorter timescale. Complaint wasn’t dealt with appropriately either. Solicitor’s husband responded & unsurprisingly was not impartial. Would not recommend this firm.

Naomi was excellent when managing our house sale and purchase. Quick to act, very through, kept us in the loop and explained the process.

Excellent experience with Margaret Dodson. I was a tenant and I suffered a breach of contract from the landlord. The landlord initially refused to give me a compensation for the breach. Many advised me to just give up. I then asked Margaret for advice. She carefully studied my case and stood up for me, patiently explaining to me how to deal with the situation. I followed her advice and successfully managed to obtain the monetary compensation from the landlord that I hoped for. I found Margaret to be extremely professional, clear, transparent and supportive. She cares for the clients and very quickly understand their needs and adapts the strategy to achieve their desired goals. Highly recommended!

I have used Wills Chandler on various occasions over the past 35 years, and have always received friendly, helpful and accurate help, given in a timely manner and at reasonable cost. I would not hesitate to recommend this company.

Trust is based on confidence, which in turn is based on performance. Wills Chandler has looked after two generations of Carmichael's house, flat purchases, and wills.

Mo Chandler was our solicitor. We were very impressed by the speed and efficiency of everything she did and really appreciated the prompt responses to all our questions and follow ups.

Mark helped my husband and I prepare our Wills, we had a meeting in person to discuss our situation and our individual and differing requirements and he highlighted some matters we had not considered. Mark prepared draft Wills, making sure our specific bequests and directions were clearly expressed and explained so there there will be no uncertainty when the time comes for them to be acted upon and once we confirmed we were happy, he arranged for our Wills to be properly reviewed, signed and witnessed at the office. Additionally, Mark dealt with a Land Registry matter and arranged for our Wills to be safely stored and registered with the National Will Register.

Throughout the process Mark was professional, helpful, patient and knowledgeable, we were impressed that the whole process was very simple and was completed in a very timely manner, we certainly should have done it sooner. We would happily recommend Mark and the helpful support staff at Will Chandler. We found the cost of the service very reasonable too.