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Wills Chandler Solicitors

4.4 | 21 Reviews 21 Reviews | Boundary Disputes
37 Total Company Reviews info icon Boundary Disputes | info icon 37 Total Company Reviews Boundary Disputes | info icon 37 Total Company Reviews

76 Bounty Road, Basingstoke, Hampshire, RG21 3BZ

Accepting new clients

76 Bounty Road, Basingstoke, Hampshire, RG21 3BZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560352

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Wills Chandler Solicitors |

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Wills Chandler Solicitors Review Scores & Client Satisfaction Overview

4.4
Excellent
90%
Value for
Money
7% above
national average
90%
Success
Rate
8% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.6/5
Approachability 4.4/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Wills Chandler Solicitors are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Wills Chandler Solicitors
Conveyancing Quality Scheme accreditation awarded to Wills Chandler Solicitors

Description

We have been providing legal services in Hampshire, Surrey and beyond since 1891. We have an exceptional reputation for the quality of our services and are committed to looking after our clients with care and dedication. We work hard to earn your respect and confidence so that you can rely upon us to be your trusted legal advisor for you and your business.

Rankings by area of expertise

The rankings below show the areas of expertise that Wills Chandler Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills Chandler Solicitors Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
7% above
national average
89%
Success
Rate
7% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.5/5
Initial Impressions 4.6/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Wills Chandler Solicitors are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Wills Chandler Solicitors
Conveyancing Quality Scheme accreditation awarded to Wills Chandler Solicitors

Description

We have been providing legal services in Hampshire, Surrey and beyond since 1891. We have an exceptional reputation for the quality of our services and are committed to looking after our clients with care and dedication. We work hard to earn your respect and confidence so that you can rely upon us to be your trusted legal advisor for you and your business.

Rankings by area of expertise

The rankings below show the areas of expertise that Wills Chandler Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Wills Chandler Solicitors

Meet the team of Wills Chandler Solicitors

Contact & Locations - Wills Chandler Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

76 Bounty Road, Basingstoke, Hampshire, RG21 3BZ

Reviews

4.4 /5 21 Reviews
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Heather

Housing & Property

Thank you

I am a support worker for a disadvantaged client who was at risk of losing his property and becoming homeless. Margaret and her team were exceptional. They supported me with the process of filling out the paperwork and various witness statements. With the help of an excellent barrister called Mark we were successful at winning his case. I am so grateful for fact we still have solicitors who are willing to take this work under legal aid. They are a rare commodity and we were so fortunate to have such caring and professional solicitors in our corner. Thank you.

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Lauren

Awful, lack of communication and caring.

Very poor service in my opinion. I engaged Wills Chandler solicitors for legal action against my social housing landlord, they recommended also pursuing the local council, which we did. They only persisted against the council, despite contractual and policy breaches by LL - the solicitor handling my case left abruptly without notice, and I was not even informed until I chased for an update on my case. Subsequently, the solicitor who took over my case, quite frankly, seemed to have zero interest in following through with the action against my LL, which was the primary reasons for engaging them as my solicitors. I have since contacted the firm due to now being punished by LL for starting legal action, but Wills Chandler haven't even had the courtesy to respond. I will be looking through the customer care letter and submitting a complaint, as they were brought on and initially agreed to take legal action against the LL, but never even bothered, which has now left my family and I in extremely dangerous conditions. Highly disappointing after seeing so many positive reviews.

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Louisa

Verified

Excellent conveyancing

Naomi was excellent when managing our house sale and purchase. Quick to act, very through, kept us in the loop and explained the process.

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Wills Chandler Solicitors

Dear Louisa, thank you so much for your kind words about Naomi. We are thrilled to hear that you had such a positive experience with us. We would be happy to assist you should you ever need any future legal help. Kind Regards, Wills Chandler Solicitors.

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Anonymous

Verified

Excellent experience with Margaret Dodson

Excellent experience with Margaret Dodson. I was a tenant and I suffered a breach of contract from the landlord. The landlord initially refused to give me a compensation for the breach. Many advised me to just give up. I then asked Margaret for advice. She carefully studied my case and stood up for me, patiently explaining to me how to deal with the situation. I followed her advice and successfully managed to obtain the monetary compensation from the landlord that I hoped for. I found Margaret to be extremely professional, clear, transparent and supportive. She cares for the clients and very quickly understand their needs and adapts the strategy to achieve their desired goals. Highly recommended!

Solicitors tagged in
this review

Wills Chandler Solicitors

Thank you for this lovely review regarding Margaret. We're glad to hear that she was her throughout a difficult situation. Her professionalism, clarity, transparency, and support show that she genuinely cares for her clients and understands their needs. Thank you for recommending Margaret. If you have any further feedback or if there's anything else you'd like to discuss, please don't hesitate to let us know. Best wishes, Wills Chandler Solicitors.

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Ashley Pither

Verified

Conveyancing on property purchase

Mo Chandler was our solicitor. We were very impressed by the speed and efficiency of everything she did and really appreciated the prompt responses to all our questions and follow ups.

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Wills Chandler Solicitors

Hi Ashley, Thank you for sharing your feedback about Mo Chandler, our solicitor. We're thrilled to hear that you were impressed with the speed and efficiency of her work. We understand the importance of prompt communication, and we're glad that Mo provided timely responses to all your questions and follow-ups. Thank you once again for choosing our services, and we appreciate your feedback.

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Reviews

4.5 /5 37 Reviews
Filter your results
Star rating
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Profile image of Heather

Heather

Housing & Property

Thank you

I am a support worker for a disadvantaged client who was at risk of losing his property and becoming homeless. Margaret and her team were exceptional. They supported me with the process of filling out the paperwork and various witness statements. With the help of an excellent barrister called Mark we were successful at winning his case. I am so grateful for fact we still have solicitors who are willing to take this work under legal aid. They are a rare commodity and we were so fortunate to have such caring and professional solicitors in our corner. Thank you.

Solicitors tagged in
this review

0
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Sharon

Verified

Brilliant Experience

This was the third time we have used Wills Chandler and once again we cannot fault them in any way. They are the loveliest of people and special mentions to Naomi who is always there for support and advice when needed and also Mo. Thank you for an excellent service throughout.

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Gary

Wills, Trusts & Probate

Highly recommended

We have used Wills Chandlers for our wills for a number of year. They are efficient but friendly making the process easy. Due to ill health we could not attend their offices to sign the wills so Briony and colleague came to the house without additional charge. We will continue to use them for wills and any other legal matters

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Harv Masud

Verified

Big win for the small people

Just want to say a very big thank you to Margaret and the team for all the assistance and preparation in a case that we thought we would be certainly be up against it as it was a council establishment we were challenging. Great advice along the way and council was terrific on the day, so good in fact we did not even go into the court except for the order in our favour. Thank you all again.

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Profile image of Lauren

Lauren

Awful, lack of communication and caring.

Very poor service in my opinion. I engaged Wills Chandler solicitors for legal action against my social housing landlord, they recommended also pursuing the local council, which we did. They only persisted against the council, despite contractual and policy breaches by LL - the solicitor handling my case left abruptly without notice, and I was not even informed until I chased for an update on my case. Subsequently, the solicitor who took over my case, quite frankly, seemed to have zero interest in following through with the action against my LL, which was the primary reasons for engaging them as my solicitors. I have since contacted the firm due to now being punished by LL for starting legal action, but Wills Chandler haven't even had the courtesy to respond. I will be looking through the customer care letter and submitting a complaint, as they were brought on and initially agreed to take legal action against the LL, but never even bothered, which has now left my family and I in extremely dangerous conditions. Highly disappointing after seeing so many positive reviews.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

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