Get advice now

Get advice now

Wright, Johnston & Mackenzie LLP

01463 234445

View map
Wright, Johnston & Mackenzie LLP

How Wright, Johnston & Mackenzie LLP Compares

Value for money

!

Limited data.

This firm - 30%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Wright, Johnston & Mackenzie LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

!

Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Wright, Johnston & Mackenzie LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Wright, Johnston & Mackenzie LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 0%
No 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

!

Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Wright, Johnston & Mackenzie LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Wright, Johnston & Mackenzie LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 0%
No 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Become Verified

Wright, Johnston & Mackenzie LLP only have 2 reviews listed here

You may want to discover a firm with an established and proven reputation on ReviewSolicitors


Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Review Sources

Client Reviews

1.0/5

Reviews summary

  • Excellent

    0
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ally

Ally

May 08, 2021

Report to admin

Collected on:

Slow, Poor Customer Service, Continual Obfuscation

You'd expect a firm you're paying tens of thousands of pounds to complete a fairly standard(albeit a little different) legal procedure to be transparent, communicative and helpful, but Wright, Johnson & McKenzie have been diabolical.

They have given us literally no useful information regarding what is happening or any idea of a timeframe. They have been appallingly cryptic and obfuscating for the last 5 months since my deceased Mum's house was sold. A close friend who has been in the legal profession for 12 years - who I made aware of what's to be done - said: "they(the lawyers) don't seem very helpful or accomodating".

Don't use this firm if you want transparency, speed of service or helpfulness.

Was this review helpful?

Steven

Steven

November 12, 2020

Report to admin

Collected on:

No compassion, lacks Empathy and unwilling to talk by telephone

We are a family who has lost two family members during Covid and were looking for Tom Quail to support the family by offering myself as an executor to my late Great Grandmothers will. Tom would not communicate by telephone, only to type up letters and forward them via his secretary. It was explained to him that the process of him declining to be executor and putting this onto my Grandmother, would cause serious health problems. Tom believes an 80 year old who is going for a hip operation and is at a serious risk of Covid is fit to carry out this role. Even with me explaining family would need to visit her home to assist with the role, this doesn't seem to phase WJM and the clear risk of bringing a virus into her home. Let's hope I don't need to make WJM accountable if the worst happens.

Was this review helpful?

About this branch

Regulated by

Law Society of Scotland

Legal services