dolly
Terrible
Slow, rude, doesn’t reply to messages. A truly awful experience, I would have been better off doing it myself.
Solicitors tagged in
this review
Barnes Marsland Solicitors Limited
103 High Street, Broadstairs, Kent, CT10 1JS
Not accepting new clients via ReviewSolicitors
103 High Street, Broadstairs, Kent, CT10 1JS
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 621067
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Barnes Marsland Solicitors Limited Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
83% below
national average
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
82% below
national average
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
81% below
national average
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Rankings by area of expertise
The rankings below show the areas of expertise that Barnes Marsland Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
Barnes Marsland Solicitors Limited Review Scores & Client Satisfaction Overview
Poor
Value for
Money
Money
Value for money
56%
below national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
56% below
national average
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
1.7/5
Initial Impressions
2.3/5
Approachability
1.7/5
Documentation Accuracy
1.7/5
Legal Knowledge
2.0/5
Value for money
1.3/5
Rankings by area of expertise
The rankings below show the areas of expertise that Barnes Marsland Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Commercial Property
4 / 5
Housing & Property
3 / 6
Wills, Trusts & Probate
5 / 6
Company & Commercial
2 / 5
Consumer
2 / 5
Dispute Resolution
2 / 2
Employment
2 / 4
Family Law
4 / 5
IT & Intellectual Property
1 / 1
Money & Tax
1 / 3
Personal Injury
2 / 2
Professional Negligence
2 / 2
Regulations
1 / 2
Local
3 / 7
Commercial Property
2504 / 3,667
Housing & Property
1705 / 4,769
Wills, Trusts & Probate
2830 / 3,760
Company & Commercial
2354 / 4,185
Consumer
2182 / 4,416
Dispute Resolution
1393 / 1,801
Employment
2508 / 3,621
Family Law
2520 / 4,221
IT & Intellectual Property
748 / 1,113
Money & Tax
1258 / 1,951
Personal Injury
1832 / 2,653
Professional Negligence
860 / 1,297
Regulations
1016 / 2,413
National
3569 / 11,165
Contact & Locations - Barnes Marsland Solicitors Limited
103 High Street, Broadstairs, Kent, CT10 1JS
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3 Reviews
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Miles
Useless, Slow, Unresponsive
Would give no stars if possible. Useless, slow, unresponsive. My Grandmother passed away 3 years ago and I am still waiting on Barnes Marsland to complete her Will. The Grant of Probate has been passed well over a year ago but I've still received nothing. They are very unresponsive, they will only email you back on a Monday the rest of the week you are ignored, they will give you excuses and blame other organizations but not back themselves up with any evidence they are even trying to do anything. Always vague responses. I try calling them but no one will talk to me, in fact they started to just ignore my calls altogether. I am now at the point where I have to get other solicitors and the legal Ombudsmen involved. I 100% recommend you do NOT use Barnes Marsland. There are other solicitors in Broadstairs that are much better.
Solicitors tagged in
this review
Neil
Housing & Property
Property Conveyancing Process
I used Barnes Marsland conveyancing and found the process very slow, but possibly it was not all their fault it took so long. The transaction should have been straight forward but communication was poor and some phone calls & emails did not get a response. About two weeks after the transaction completed, Barnes Marsland contacted me for additional funds as their calculations were not right. I was very disappointed with the overall experience.
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