Get advice now

Get advice now

Freelands

01698 352600

View map
Freelands

How Freelands Compares

Value for money

!

Limited data.

This firm - 90%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Freelands on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Freelands. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Freelands and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Freelands performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Freelands and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Freelands compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Freelands offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Freelands has Not Been Verified by ReviewSolicitors

You may want to discover a firm with an established and proven reputation on ReviewSolicitors


Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    14
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
John

Matter Type:

Employment Law

John

May 01, 2017

Report to admin

Collected on:

Don't get misled as I did!

I wasn't told about the £222 per hour charge (£185 plus VAT) for handling my case. Finally paid after receiving threatening letters involving Sheriff Officers! Despite not being shown (or signing) a contract, any terms of business, any indication of what the costs would be and refusing to show me evidence of their work undertaken...I was instructed to pay over £1,200 2 years after my initial appointment! With a home and family to protect, what choice had I? I was misled throughout and dealt with unfairly...don't make the same mistake I made!

Was this review helpful?

Heather

Heather

May 03, 2024

Report to admin

Collected on:

Very impressed

I had reason to swear an affidavit, remotely, from another country, in front of Caitlin Gilbert today. I provide support to one of Ms. Gilbert’s clients who is going through a difficult personal situation, fraught with anxiety. Ms. Gilbert has been compassionate and attentive to this client’s needs and provided her client with excellent advice and guidance. Having met with her myself, I can attest to her passion for and commitment to working with clients who are in sensitive situations, as well as to her depth of knowledge of the law required to ensure the best possible outcomes for them. I would not hesitate to recommend her.

Was this review helpful?

Danny

Matter Type:

Divorce

Danny

November 05, 2023

Report to admin

Collected on:

Great service

Brilliant service. Quick, fast and reliable.

Was this review helpful?

Heather

Matter Type:

Child Access

Heather

September 25, 2023

Report to admin

Collected on:

Outstanding service

The service I received from caitlin was phenomenal she listened to everything I had to say without judgement and offered incredible advice

Was this review helpful?

Heather

Matter Type:

Child Access

Heather

September 25, 2023

Report to admin

Collected on:

Outstanding service

The service I received from caitlin was phenomenal she listened to everything I had to say without judgement and offered incredible advice

Was this review helpful?

Emma

Emma

August 08, 2023

Report to admin

Collected on:

Caitlin Gilbert

Caitlin represented me in a case with my childs dad for about 3 years this case went on for. She was supportive, helpful and such a lovely woman. She's fantastic and professional and is communicative through all the process. I cannot thank this amazing women enough and all the team at freelands. From start to finish I have always felt well supported and always kept right on the whole process.

Thank you so much again.

Was this review helpful?

Feeney

Feeney

July 20, 2023

Report to admin

Collected on:

Assistance in purchasing property

Professional, accurate and friendly service throughout. Kept updated throughout and everything dealt with in a timely manner.

Was this review helpful?

Christopher

Christopher

June 06, 2023

Report to admin

Collected on:

Guardianship Order.

At my initial enquiry/appointment with Solicitor, Caitlin Gilbert, the Guardianship process was clearly explanined. Thereafter, I agreed to engage Caitlin to present the application to the Court and that basically was all I had to do from a legal standpoint. The Court process is not quick but I was kept informed throughout. When the order was granted then began the full interaction with the OPG. There was an omission in the initial Gurdianship Order which was soon rectified. There were also a few issues unrelated to to the order which were handled swifty by Caitlin and the office staff. Caitlin was always at the end of an email if I had any questions or queries the needed explaining. A first class service throughout.

Was this review helpful?

Clare

Clare

October 16, 2022

Report to admin

Collected on:

Long battle with success

Having had to transfer to Freelands from another firm of solicitors due to solicitor leaving my case was taken on by Caitlin Gilbert at Freelands. The first stage of my case now completed, thanks to the professionalism of Caitlin and Vanessa, and keeping me updated at the conclusion of every hearing. Thank you and well done, now for round two and confident for result in my favour


Was this review helpful?

A

A

September 05, 2022

Report to admin

Collected on:

Guardianship assistance

Since Caitlin was appointed as our solicitor, she has worked diligently with ua and all others involved and has made the whole process simple and seen it through to a successful conclusion. Thanks again Caitlin fro the Smiths.

Was this review helpful?

About this branch

Regulated by

Law Society of Scotland

Legal services