I have used this firm previously and was satisfied so returned to them on a Wills & Probate matter, being seen by Dawn Lamb and her Assistant, Janet Crabtree. The general atmosphere was friendly and informal yet at the same time both Dawn and Janet were highly efficient in both communicating and explaining everything in minute detail. This applies to paperwork and face-to-face meetings in addition to telephone and email communications. The lady at the main reception desk (at a separate building) was also very pleasant when I called in to check I was alright to use that building's car parking. Of course, appointment duration has a limit but nevertheless I never felt rushed or pressured. Barker, Booth & Eastwood's fees proved not unreasonable so on the basis of all the aforementioned I would not hestitate to recommend this firm.