Goldman Knightley Ltd

Thank you to Ryan for helping me with my claim.

Thank you to Ryan Jones for clarifying everything for me and making sure I was clear on everything I asked about. A credit to the company.

Ryan Jones was very responsive & helpful to my query. Polite & professional service.

Thanks for your help, Ryan!

Ryan Jones was especially helpful in guiding me through the PPI claim process and ensuring I got a proper tax rebate. I am sure he went beyond what is expected of him. More companies would benefit from people like this guy.

Don’t go near them very unprofessional and not helpful at all

Always had excellent service from this company .

Used these for a PPI claim. Although they took a huge amount, it was beneficial for me at the time. They later told me I was due a tax refund from the amount and was no mention they will take another large amount. I could have sorted my own tax rebate and kept the whole amount for myself. They are currently investigating the issue but I feel I was totally conned.

GK Contacted me saying I could claim PPI on my mortgage, to which I replied I didn’t think so? But they were persistent! I said ok no harm in trying, I knew from previous experience I couldn’t claim PPI on my mortgage. That was back in June, next thing I have a letter from Tax Office saying I have a tax refund & has been sent to GK! There was no mention of claiming TAX I’m quite capable of doing that myself! And they end up taking about 50% This shouldn’t be allowed. Needless to say I’ve heard nothing from GK And can’t get through to there telephone lines!!!

GK gave me a service that far suppassed anything l would have expected. I have to mention a young lady called Kelly who has supported me throughout. She took time to explain the process we were going through and nothing was too much for her. The experience with this company through a stressful time for me has restored my faith in solicitors

Phone call on 07/04/20 from someone who was rather vague about what she was going to be claiming on my behalf. Had she said it was my 19/20 tax return, I would not have agreed to it as I am quite capable of doing that myself! - it’s actually done automatically by my employer so why would I need anyone else to do it for me?

I have complained and unfortunately been told that it will go no further as in an historic PPI claim I was informed of the 39% fee. Understandably I didn’t remember that’s what I had been charged last time as it was a few years ago now!

I feel it’s a rather underhanded way of making a few quid out of claiming people’s tax rebates for a hefty commission. In the current climate, people don’t need to be handing over almost half of their tax rebate to a company who’ve put very little effort into claiming it on their behalf.