anonymous
Amazing staff
Been great from start to finish, good communication
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Ground Floor, Newspaper House, 40 Churchgate, Bolton, Lancashire, BL1 1HL
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Ground Floor, Newspaper House, 40 Churchgate, Bolton, Lancashire, BL1 1HL
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The Solicitors Regulation Authority
Regulator ID: 626198
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Ground Floor, Newspaper House, 40 Churchgate, Bolton, Lancashire, BL1 1HL
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Been great from start to finish, good communication
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HMRC had notified me that I had a refund and for some reason it was going though Goldman Knightley. This was in April and I have just received it just now in August. I have been contacting them though e mails and phone calls and they basically ignored everything. I did get an answer two weeks ago saying that they have had the money since April and how did I want to be paid!!! I asked for bank transfer and sent the details to the accounts department for payment and also asked for a contact to raise a complaint. One week later I received the money but with a 50% deduction. I still have had no information regarding complaints procedure nor any apology or why it takes 4 months to send this money onto me.
My husband and I were told we were due a refund and turns out I ended up owing the taxman and my husbands cheque never appeared although HMRC wrote to him saying his cheque had been sent to them . Avoid at all costs this does not seem legitimate.
Had a cold call saying we were owed PPI tax refund and they could help, seemed genuine but couldnt be further from the truth. HMRC has refunded my money to them, I am well aware they are to take there cut but HMRC refunded in September and I am still waiting. After several phonecalls and keep being advised cheque in the post (no idea where the cheque is coming from to take so long) but nothing arrived. Have spoken to HMRC today who have advised to contact the Fraud department as they are keeping hold of money which is not theres. Dont touch how a solicitors can be so fraudulant is beyond me.
10/10 SERVICE, PROFESSION AND GOT MY MONEY BACK, THANKYOU GOLDMAN KNIGHTLEY SOLICITORS
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