Liberay Legal Limited logo

Liberay Legal Limited

4.8 | 119 Reviews 119 Reviews | Housing & Property
216 Total Company Reviews info icon Housing & Property | info icon 216 Total Company Reviews Housing & Property | info icon 216 Total Company Reviews

Atria, Spa Road, Bolton, Lancashire, BL1 4AG

Accepting new clients

Atria, Spa Road, Bolton, Lancashire, BL1 4AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8002945

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Liberay Legal Limited |

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Liberay Legal Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.6/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Liberay Legal Limited are accredited by

Clinical Negligence accreditation awarded to Liberay Legal Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Liberay Legal Limited
The Law Society accreditation awarded to Liberay Legal Limited

Description

At Liberay Legal, our focus is simple: to use our superior technical and strategic legal knowledge and experience to achieve the best possible outcome for our clients and place them in the financial position they would have been had they not been manipulated.

Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Liberay Legal Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Liberay Legal Limited are accredited by

Clinical Negligence accreditation awarded to Liberay Legal Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Liberay Legal Limited
The Law Society accreditation awarded to Liberay Legal Limited

Description

At Liberay Legal, our focus is simple: to use our superior technical and strategic legal knowledge and experience to achieve the best possible outcome for our clients and place them in the financial position they would have been had they not been manipulated.

Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Thomas

Thomas

Verified
Housing & Property

Annie your a star ⭐

"Overall a pleasant company to deal with we finally got the repairs done in the end! Thanks guys you don’t realise how much I appreciate what you achieved no more flooding around the property so big thumbs up 👍🏼 from me 😊"

Profile image of Elizabeth Opoku Mensah

Elizabeth Opoku Mensah

Verified
Housing & Property

Thank you

"You also arranged for the painting to be done, which has made my house feel fresh and comfortable again. Now my friends can visit me, and I finally feel happy and at peace when I come home. It truly feels like my home again. Your legal team has made a huge difference in my life."

Contact & Locations - Liberay Legal Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Atria, Spa Road, Bolton, Lancashire, BL1 4AG

Reviews

4.8 /5 119 Reviews
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Review Source

Clients say

What clients say about Liberay Legal Limited

Clients praise the firm for housing disrepair and wills work, emphasising strong legal expertise, effective case handling and successful settlements/repairs. They value clear, prompt communication, professionalism, responsiveness and thoroughness. Staff are described as patient, understanding and supportive, reducing client stress and guiding them step‑by‑step. Clients highlight efficient organisation of repairs, reasonable compensation outcomes and a caring, reassuring approach throughout the process.

professional
knowledgeable
efficient
clear communication
responsive
supportive
thorough
compassionate
successful outcomes
reliable

ReviewSolicitors Review List

Profile image of Rachel  Clohesy

Rachel Clohesy

Verified

Repairs to my house

Very good experience and realy helped to get my repairs dine

0
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anonymous

Housing Disrepair

Great job done by Rebecca Ellison. My landlord had denied liability and refused to settle my longstanding Disrepair claim but Rebecca who only recently started at the firm was very prompt and managed to settle my claim with a reasonable compensation that I am happy with. She informed me every step of the way. Thanks so much Rebecca for your help and assistance.

A representative from Liberay Legal Limited responded to this review

Thank you for your kind review! We really appreciate you taking the time to share your experience and are so pleased to hear that you are happy with the outcome of your claim, particularly given the initial position taken by your landlord. Rebecca will be delighted to know that her work made a difference and that you felt well informed throughout the process - that’s something we place a lot of importance on. Thank you again, and we wish you all the best for the future.

0
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Pauline Robinson

Verified
Housing & Property

Awareness and Compassionate

I was heard at last and things got done after the firm got to work. I’m in a better place now.

A representative from Liberay Legal Limited responded to this review

Thank you so much for sharing this feedback Pauline. We’re truly glad to hear that you felt listened to and supported, and that our work has helped you reach a better place. That’s exactly the outcome we strive for. If you ever need anything further, we’re always here to help. Kind Regards, Liberay Legal Limited

0
Collected on: ReviewSolicitor collection source logo
Profile image of Elizabeth Opoku Mensah

Elizabeth Opoku Mensah

Verified
Housing & Property

Thank you

I would like to sincerely thank Liberay Legal Limited for all the support you have given me. Because of your help, I now have a new boiler and hot water in my home. You also arranged for the painting to be done, which has made my house feel fresh and comfortable again. Now my friends can visit me, and I finally feel happy and at peace when I come home. It truly feels like my home again. Your legal team has made a huge difference in my life. I honestly feel like you have saved my life, and I am so grateful for everything you have done for me. Thank you so much.

A representative from Liberay Legal Limited responded to this review

Thank you so much for your kind words, Elizabeth. We’re truly delighted to hear that you’re happy with the support you received. Knowing that you now have a home that feels comfortable again means a great deal to us. Our team is committed to making a positive difference, and it’s wonderful to know the work has had such an impact. If you ever need anything in the future, we’re always here to help. Thank you, Liberay Legal Limited

0
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Sarah maggs

Verified
Housing & Property

Housing disrepair claim

I had an excellent experience with Liberary Legal Limited. Their service was professional, efficient, and responsive from start to finish. Every query I had was answered promptly and clearly, and I felt well supported throughout the process. It’s rare to find a legal team that combines expertise with such a high level of customer care. I would highly recommend Liberary Legal Limited to anyone looking for reliable and responsive legal services.

A representative from Liberay Legal Limited responded to this review

Thank you very much for your kind review. We’re really pleased to hear that you had such a positive experience with us and that you felt supported throughout the process. Providing clear communication, professionalism, and a high standard of client care is very important to us, so it’s great to know that came across in your case. We truly appreciate your recommendation and wish you all the very best going forward. Kind regards, Liberay Legal Limited

0
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Other Reviews

Profile image of Timothy Oleary

Timothy Oleary

Housing & Property

Timothy

I found dealing very easy they kept me informed I got my compensation and repairs all done quickly I would recommend this company to anyone again thanks for all your help

Thank you for taking the time to leave us such a positive review. We’re really glad to hear that you found the process easy and that we kept you informed throughout. It’s great to know that your repairs were completed and your compensation resolved promptly. Thank you for your recommendation and kind words! Kind regards, Liberay Legal

0
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Profile image of Scott

Scott

Wills, Trusts & Probate

Scott

Prompt work, great communication and helpful throughout, would highly recommend Lisa Kirk and the team at Liberay Legal

Liberay Legal Limited

Thank you for your kind review, Scott! We are really pleased to hear you found the service prompt, the communication clear, and the team helpful throughout. I will make sure your feedback is passed on to Lisa and the wider Liberay Legal team. Thank you again for recommending us. Kind Regards, Liberay Legal

0
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Profile image of Michelle

Michelle

Housing & Property

Michelle

I've had a really good experience liberay they have kept me updated with all progress of my claim and was always at the end of the phone if I had any questions, very helpful company

A representative from Liberay Legal Limited responded to this review

Thank you for your lovely feedback, Michelle. We're so pleased to hear that you had a positive experience with us and felt supported throughout your claim. Keeping our clients informed and being available when needed is very important to us, so it’s great to know that came through. We really appreciate you taking the time to share your experience! Kind regards, Liberay Legal

0
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Profile image of Lili

Lili

Housing & Property

Lili

I had a good experience with this company.I had used them in case against my housing association for disrepair . In particular, with Deborah Owen, who dealt with my case.I was kept updated, and overall, it was a smooth, easy process.

Liberay Legal Limited

Thank you so much for your kind words and for taking the time to share your experience Lili. We're really pleased to hear that you found the process smooth and straightforward, and that you felt well supported throughout your case. Deborah will be especially glad to know her efforts were appreciated. Wishing you all the best for the future, and thank you again for trusting us with your housing disrepair matter. Liberay Legal

0
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Shibzii

Housing & Property

Shibzii

Joann was great and got us a good payout. She kept in regular contact with us and got the job done but since it's gone to breach, Saif has gone quiet on us

A representative from Liberay Legal Limited responded to this review

We’re really pleased to hear that Joann was able to assist you effectively and secure a positive outcome on your claim. It’s great to know you felt well supported throughout the main proceedings. We’re sorry to hear that your experience since the matter went to breach hasn’t met the same standard. We understand how frustrating it can be when communication falls short, and we take your concerns seriously. Unfortunately I'm not able to locate your case from the information on your review, so please e-mail me on amy.duxbury@liberaylegal.co.uk so that I can look into this further for you. Thank you again for your feedback - it helps us continue to improve the service we provide.

0
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Reviews

4.8 /5 216 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Liberay Legal Limited

Clients praise the firm for housing disrepair and wills work, emphasising strong legal expertise, effective case handling and successful settlements/repairs. They value clear, prompt communication, professionalism, responsiveness and thoroughness. Staff are described as patient, understanding and supportive, reducing client stress and guiding them step‑by‑step. Clients highlight efficient organisation of repairs, reasonable compensation outcomes and a caring, reassuring approach throughout the process.

professional
knowledgeable
efficient
clear communication
responsive
supportive
thorough
compassionate
successful outcomes
reliable

ReviewSolicitors Review List

Profile image of Vasileiou Afroditi

Vasileiou Afroditi

Verified

Professionals

When dealing with NPH, you need someone with legal knowledge by your side. Professional, with legal backround, and efficient in settlements.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Rachel  Clohesy

Rachel Clohesy

Verified

Repairs to my house

Very good experience and realy helped to get my repairs dine

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Housing Disrepair

Great job done by Rebecca Ellison. My landlord had denied liability and refused to settle my longstanding Disrepair claim but Rebecca who only recently started at the firm was very prompt and managed to settle my claim with a reasonable compensation that I am happy with. She informed me every step of the way. Thanks so much Rebecca for your help and assistance.

A representative from Liberay Legal Limited responded to this review

Thank you for your kind review! We really appreciate you taking the time to share your experience and are so pleased to hear that you are happy with the outcome of your claim, particularly given the initial position taken by your landlord. Rebecca will be delighted to know that her work made a difference and that you felt well informed throughout the process - that’s something we place a lot of importance on. Thank you again, and we wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Pauline Robinson

Pauline Robinson

Verified
Housing & Property

Awareness and Compassionate

I was heard at last and things got done after the firm got to work. I’m in a better place now.

A representative from Liberay Legal Limited responded to this review

Thank you so much for sharing this feedback Pauline. We’re truly glad to hear that you felt listened to and supported, and that our work has helped you reach a better place. That’s exactly the outcome we strive for. If you ever need anything further, we’re always here to help. Kind Regards, Liberay Legal Limited

0
Collected on: ReviewSolicitor collection source logo
Profile image of Elizabeth Opoku Mensah

Elizabeth Opoku Mensah

Verified
Housing & Property

Thank you

I would like to sincerely thank Liberay Legal Limited for all the support you have given me. Because of your help, I now have a new boiler and hot water in my home. You also arranged for the painting to be done, which has made my house feel fresh and comfortable again. Now my friends can visit me, and I finally feel happy and at peace when I come home. It truly feels like my home again. Your legal team has made a huge difference in my life. I honestly feel like you have saved my life, and I am so grateful for everything you have done for me. Thank you so much.

A representative from Liberay Legal Limited responded to this review

Thank you so much for your kind words, Elizabeth. We’re truly delighted to hear that you’re happy with the support you received. Knowing that you now have a home that feels comfortable again means a great deal to us. Our team is committed to making a positive difference, and it’s wonderful to know the work has had such an impact. If you ever need anything in the future, we’re always here to help. Thank you, Liberay Legal Limited

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Antonio “Ant” Domingos

Antonio “Ant” Domingos

Antonio

Do not think twice ! We are over few years with them they will call get your details sent a fake people around claiming that they will help but in the end nothing. Mind you they claim money from the government with your details our housing disrepair claim never help us in nothing. Am gutted fed up like being scammed. That star means rubbish.

Dear Mr Domingos, Thank you for your review relating to your ongoing case. I am so sorry that you are unhappy with the progress that this is making and would like to the opportunity to discuss your concerns further. Could I please ask you to e-mail me directly on amy.duxbury@liberaylegal.co.uk so I can try to make this right? Thank you, Liberay Legal Limited

0
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Profile image of jill broadgate

jill broadgate

Wills, Trusts & Probate

jill

Lisa was really patient with us and took her time to explain everything to us regarding our wills This was made tricky by us working shifts and not being contactable for periods of time We would definitely recommend and would use Liberay again if we needed further advice Thank you

Hi Jill, We’re so pleased to hear that Lisa was able to guide you through the process clearly and patiently. We understand that shift work can make communication challenging at times, so we’re glad we were able to work around your availability and make everything as straightforward as possible for you. It was a pleasure assisting you with your wills, and we truly appreciate your recommendation. If you ever need any further advice in the future, we would be more than happy to help. Thank you, Liberay Legal Limited

0
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Profile image of Timothy Oleary

Timothy Oleary

Housing & Property

Timothy

I found dealing very easy they kept me informed I got my compensation and repairs all done quickly I would recommend this company to anyone again thanks for all your help

Thank you for taking the time to leave us such a positive review. We’re really glad to hear that you found the process easy and that we kept you informed throughout. It’s great to know that your repairs were completed and your compensation resolved promptly. Thank you for your recommendation and kind words! Kind regards, Liberay Legal

0
Collected on: Google collection source logo
Profile image of Ged

Ged

Wills, Trusts & Probate

Ged

Thanks to everyone at Liberay Legal , I was quite nervous about the process , but you made it straightforward and comfortable .

Liberay Legal Limited

Dear Ged, Thank you for your feedback. We’re delighted to hear that the team at Liberay Legal helped put you at ease and made the process straightforward and comfortable.

0
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Profile image of Samantha

Samantha

Wills, Trusts & Probate

Samantha

Excellent efficient service. Good communication throughout for the arrangement of my will. Would highly recommend.

A representative from Liberay Legal Limited responded to this review

Thank you for your lovely review. We’re delighted to hear that you found our service efficient and that communication was clear throughout the process of arranging your will. Wishing you all the best for the future. Kind regards, Liberay Legal

0
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