Liberay Legal Limited logo

Liberay Legal Limited

4.8 | 147 Reviews 147 Reviews | Housing & Property
226 Total Company Reviews info icon Housing & Property | info icon 226 Total Company Reviews Housing & Property | info icon 226 Total Company Reviews

Atria, Spa Road, Bolton, Lancashire, BL1 4AG

Accepting new clients

Atria, Spa Road, Bolton, Lancashire, BL1 4AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8002945

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Liberay Legal Limited |

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Liberay Legal Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Liberay Legal Limited are accredited by

Clinical Negligence accreditation awarded to Liberay Legal Limited
The Law Society accreditation awarded to Liberay Legal Limited
Lexcel - Practice Management Standard accreditation awarded to Liberay Legal Limited

Description

At Liberay Legal, our focus is simple: to use our superior technical and strategic legal knowledge and experience to achieve the best possible outcome for our clients and place them in the financial position they would have been had they not been manipulated.

Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Liberay Legal Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Liberay Legal Limited are accredited by

Clinical Negligence accreditation awarded to Liberay Legal Limited
The Law Society accreditation awarded to Liberay Legal Limited
Lexcel - Practice Management Standard accreditation awarded to Liberay Legal Limited

Description

At Liberay Legal, our focus is simple: to use our superior technical and strategic legal knowledge and experience to achieve the best possible outcome for our clients and place them in the financial position they would have been had they not been manipulated.

Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Thomas

Thomas

Verified
Housing & Property

Annie your a star ⭐

"Overall a pleasant company to deal with we finally got the repairs done in the end! Thanks guys you don’t realise how much I appreciate what you achieved no more flooding around the property so big thumbs up 👍🏼 from me 😊"

Profile image of Elizabeth Opoku Mensah

Elizabeth Opoku Mensah

Verified
Housing & Property

Thank you

"You also arranged for the painting to be done, which has made my house feel fresh and comfortable again. Now my friends can visit me, and I finally feel happy and at peace when I come home. It truly feels like my home again. Your legal team has made a huge difference in my life."

Contact & Locations - Liberay Legal Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Atria, Spa Road, Bolton, Lancashire, BL1 4AG

Reviews

4.8 /5 147 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Liberay Legal Limited

The firm specialises in housing disrepair and landlord claims, with strong legal expertise in securing repairs, assessments and settlements efficiently. Clients praise their practical results (repairs, compensation, boiler replacement) and knowledgeable, professional handling. Valued soft skills include clear communication, patience, empathy, persistence and responsiveness; clients felt supported, protected and well informed throughout. The team is described as courteous, efficient and attentive, providing reassurance and good customer care.

helpful staff
clear communication
patient explanations
professional service
efficient handling
prompt responses
successful outcomes
persistent support
expert knowledge
highly recommended

ReviewSolicitors Review List

Profile image of Mary Brown

Mary Brown

Housing disrepair

Rebecca helped me I didn’t actually win the case because of a stubborn landlord that wouldn’t reply to the letters but thanks to Rebecca they actually did come out and do the repairs so for that I’m really happy and grateful to her and her team

0
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Profile image of Philip savage

Philip savage

Excellent

Liberay legal has been great with me rebecca won my disrepair case for me I cant thank rebecca enouth

A representative from Liberay Legal Limited responded to this review

Thank you for your wonderful review, Philip! We're delighted to hear that Rebecca was able to help you achieve a successful outcome in your disrepair case. We'll be sure to pass on your kind words to her. Thank you so much for choosing Liberay Legal.

0
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Profile image of Anonymous

Anonymous

Verified

Excellent service

We opened a claim against our landlord and could not have asked for a better service

A representative from Liberay Legal Limited responded to this review

Thank you for your kind review! We're so pleased to hear that you had a positive experience with us. We appreciate your trust in us and are glad we could help with your claim against your landlord.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Housing disrepair

Very straight forward, a pleasure to deal with, was leotard up to date,

A representative from Liberay Legal Limited responded to this review

Thank you for your feedback! We're delighted to hear that you found the process straightforward and a pleasure to deal with. We really appreciate your kind words.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Shan and Kie

Shan and Kie

House repair claim 🙂

Great communication and good work stayed persistent Thank you

A representative from Liberay Legal Limited responded to this review

Thank you for your kind review, Shan & Kie! 😊 We're delighted to hear that you were happy with our communication and the work carried out on your house repair claim. We really appreciate your feedback and thank you for trusting us with your claim. If you ever need assistance again, we're here to help!

0
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Other Reviews

Profile image of lee bromley

lee bromley

lee

Well 4 years ago my roof started leaking. My land lord didn’t respond for 15 months, that’s when I saw an add for housing disrepair and to cut a long story short Liberay legal was on my side. Within three weeks a property assessor came and took a full damage report and within a year my Claim was finally settled out of court. I was very happy with the service that was provided to me with special thanks and attention to Natalie Tomlinson who handled my Claim. I finally received my check on the 13th of June this year and was very happy indeed with the outcome. I would highly recommend this service to anyone Is Where their landlord thinks it’s okay for people to live in poor damp mouldy conditions I can’t praise them enough for the service they have provided. I would highly recommend this company to anyone and everyone who is going through landlord this repairs. My thanks again to Liberay Legal and Natalie. It is definitely a five star service.

Thank you for taking the time to share your experience so openly and positively. We’re so pleased we could support you through a difficult situation and achieve a positive outcome. Your kind words about Natalie will be passed on - she’ll be delighted to know she made such a difference. We really appreciate your recommendation. Thank you again for your trust in Liberay Legal, and we wish you all the very best moving forward.

0
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Profile image of Timothy Oleary

Timothy Oleary

Housing & Property

Timothy

I found dealing very easy they kept me informed I got my compensation and repairs all done quickly I would recommend this company to anyone again thanks for all your help

Thank you for taking the time to leave us such a positive review. We’re really glad to hear that you found the process easy and that we kept you informed throughout. It’s great to know that your repairs were completed and your compensation resolved promptly. Thank you for your recommendation and kind words! Kind regards, Liberay Legal

0
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Profile image of Scott

Scott

Wills, Trusts & Probate

Scott

Prompt work, great communication and helpful throughout, would highly recommend Lisa Kirk and the team at Liberay Legal

Liberay Legal Limited

Thank you for your kind review, Scott! We are really pleased to hear you found the service prompt, the communication clear, and the team helpful throughout. I will make sure your feedback is passed on to Lisa and the wider Liberay Legal team. Thank you again for recommending us. Kind Regards, Liberay Legal

0
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Profile image of Michelle

Michelle

Housing & Property

Michelle

I've had a really good experience liberay they have kept me updated with all progress of my claim and was always at the end of the phone if I had any questions, very helpful company

A representative from Liberay Legal Limited responded to this review

Thank you for your lovely feedback, Michelle. We're so pleased to hear that you had a positive experience with us and felt supported throughout your claim. Keeping our clients informed and being available when needed is very important to us, so it’s great to know that came through. We really appreciate you taking the time to share your experience! Kind regards, Liberay Legal

0
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Profile image of Lili

Lili

Housing & Property

Lili

I had a good experience with this company.I had used them in case against my housing association for disrepair . In particular, with Deborah Owen, who dealt with my case.I was kept updated, and overall, it was a smooth, easy process.

Liberay Legal Limited

Thank you so much for your kind words and for taking the time to share your experience Lili. We're really pleased to hear that you found the process smooth and straightforward, and that you felt well supported throughout your case. Deborah will be especially glad to know her efforts were appreciated. Wishing you all the best for the future, and thank you again for trusting us with your housing disrepair matter. Liberay Legal

0
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Reviews

4.8 /5 226 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Liberay Legal Limited

The firm specialises in housing disrepair and landlord claims, with strong legal expertise in securing repairs, assessments and settlements efficiently. Clients praise their practical results (repairs, compensation, boiler replacement) and knowledgeable, professional handling. Valued soft skills include clear communication, patience, empathy, persistence and responsiveness; clients felt supported, protected and well informed throughout. The team is described as courteous, efficient and attentive, providing reassurance and good customer care.

helpful staff
clear communication
patient explanations
professional service
efficient handling
prompt responses
successful outcomes
persistent support
expert knowledge
highly recommended

ReviewSolicitors Review List

Profile image of Mary Brown

Mary Brown

Housing disrepair

Rebecca helped me I didn’t actually win the case because of a stubborn landlord that wouldn’t reply to the letters but thanks to Rebecca they actually did come out and do the repairs so for that I’m really happy and grateful to her and her team

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Excellent

Annie was very helpful she answered all my queries. Do insure you are aware of you contract and know how much the take back ehen you are compensated

0
Collected on: ReviewSolicitor collection source logo
Profile image of Philip savage

Philip savage

Excellent

Liberay legal has been great with me rebecca won my disrepair case for me I cant thank rebecca enouth

A representative from Liberay Legal Limited responded to this review

Thank you for your wonderful review, Philip! We're delighted to hear that Rebecca was able to help you achieve a successful outcome in your disrepair case. We'll be sure to pass on your kind words to her. Thank you so much for choosing Liberay Legal.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Excellent service

We opened a claim against our landlord and could not have asked for a better service

A representative from Liberay Legal Limited responded to this review

Thank you for your kind review! We're so pleased to hear that you had a positive experience with us. We appreciate your trust in us and are glad we could help with your claim against your landlord.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Housing disrepair

Very straight forward, a pleasure to deal with, was leotard up to date,

A representative from Liberay Legal Limited responded to this review

Thank you for your feedback! We're delighted to hear that you found the process straightforward and a pleasure to deal with. We really appreciate your kind words.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of lee bromley

lee bromley

lee

Well 4 years ago my roof started leaking. My land lord didn’t respond for 15 months, that’s when I saw an add for housing disrepair and to cut a long story short Liberay legal was on my side. Within three weeks a property assessor came and took a full damage report and within a year my Claim was finally settled out of court. I was very happy with the service that was provided to me with special thanks and attention to Natalie Tomlinson who handled my Claim. I finally received my check on the 13th of June this year and was very happy indeed with the outcome. I would highly recommend this service to anyone Is Where their landlord thinks it’s okay for people to live in poor damp mouldy conditions I can’t praise them enough for the service they have provided. I would highly recommend this company to anyone and everyone who is going through landlord this repairs. My thanks again to Liberay Legal and Natalie. It is definitely a five star service.

Thank you for taking the time to share your experience so openly and positively. We’re so pleased we could support you through a difficult situation and achieve a positive outcome. Your kind words about Natalie will be passed on - she’ll be delighted to know she made such a difference. We really appreciate your recommendation. Thank you again for your trust in Liberay Legal, and we wish you all the very best moving forward.

0
Collected on: Google collection source logo
Profile image of June Slater

June Slater

June

Informative, patient, professional, courteous and totally efficient with following up with calks, post and emails. I felt protected and in expert hands every step of the way through this procedure. Especially with Debra Owen. Many Thanks June Slater.

Dear June, Thank you so much for your kind and thoughtful feedback. It’s wonderful to hear that you felt informed, supported, and in safe hands throughout the process. Debra will be especially pleased to know that her care and dedication made such a positive impact on your experience. We’ll be sure to pass along your kind words to her. Thank you again for taking the time to share your experience, it’s truly appreciated.

0
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Profile image of Antonio “Ant” Domingos

Antonio “Ant” Domingos

Antonio

Do not think twice ! We are over few years with them they will call get your details sent a fake people around claiming that they will help but in the end nothing. Mind you they claim money from the government with your details our housing disrepair claim never help us in nothing. Am gutted fed up like being scammed. That star means rubbish.

Dear Mr Domingos, Thank you for your review relating to your ongoing case. I am so sorry that you are unhappy with the progress that this is making and would like to the opportunity to discuss your concerns further. Could I please ask you to e-mail me directly on amy.duxbury@liberaylegal.co.uk so I can try to make this right? Thank you, Liberay Legal Limited

0
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Profile image of jill broadgate

jill broadgate

Wills, Trusts & Probate

jill

Lisa was really patient with us and took her time to explain everything to us regarding our wills This was made tricky by us working shifts and not being contactable for periods of time We would definitely recommend and would use Liberay again if we needed further advice Thank you

Hi Jill, We’re so pleased to hear that Lisa was able to guide you through the process clearly and patiently. We understand that shift work can make communication challenging at times, so we’re glad we were able to work around your availability and make everything as straightforward as possible for you. It was a pleasure assisting you with your wills, and we truly appreciate your recommendation. If you ever need any further advice in the future, we would be more than happy to help. Thank you, Liberay Legal Limited

0
Collected on: Google collection source logo
Profile image of Timothy Oleary

Timothy Oleary

Housing & Property

Timothy

I found dealing very easy they kept me informed I got my compensation and repairs all done quickly I would recommend this company to anyone again thanks for all your help

Thank you for taking the time to leave us such a positive review. We’re really glad to hear that you found the process easy and that we kept you informed throughout. It’s great to know that your repairs were completed and your compensation resolved promptly. Thank you for your recommendation and kind words! Kind regards, Liberay Legal

0
Collected on: Google collection source logo

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