Waterstone Legal

We had an excellent experience working with Nitesh throughout our house purchase. He was professional, responsive, and kept us informed at every stage of the process. Whenever we had questions, he took the time to explain everything clearly and made what could have been a stressful experience much easier. Nitesh worked hard to help us complete within our preferred timeframe and was always courteous and efficient. We really appreciated his support and attention to detail from start to finish. Thank you, Nitesh, for all your help. We would happily recommend you to anyone looking for a reliable and knowledgeable solicitor.

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Nitesh Rewatkar

I would like to appreciate Mr Hasan Foqan for his excellent professional services.He handled my matter with great care

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Hasan Forqan

Amazing, Najiya worked on my proceeds from start to end and it unexpectedly took much longer than expected on buyers side but they keep going. Really appreciate her level of attention, perseverance and attitude! Would definitely recommend to others!

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Najiya Karim

Overall a good experience. At times was hard to get hold of and get an update, but when it mattered was doing everything she could.

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Nithi Kumar

Fiza was excellent in handling the case and dealing with the purchasers. She took charge of the case after weeks of delays. Once she came onboard, matters were resolved quickly and professionally. She was also quick to respond to my questions. Thanks Fiza.

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Fiza Ahmed

Waterstone Legal has unfortunately lacked the high expectations that it holds itself up to. It is highly disappointing especially towards the process behind my mortgage. There was a lack of transparency and communication, for many days I was left without any response despite my consistent messages, calls and emails. It was rare instances at which she decided to message back, overall this has began to make me question whether Waterstone Legal is putting their client first and answering questions. Secondly, the attitude. Unfortunately, many people alongside myself aren't particularly aware of the processes behind these complicated systems like getting a mortgage and it is why we rely on Waterstone Legal. However, members at Waterstone have not offered that sense of understanding and somewhat rude at times when I was unable to understand what was being told or asked. It took awfully long for the mortgage to be processed and linked with the lack of transparency. Whilst there is no denying that issues may occur along the way, it should seem standard to be informed about the troubles and the duration of how long this may take. Finally, contacting the reception at Waterstone Legal was poor. When connected, they had no information in regards to the situation and hence would call me back after informing the relevant member. However, no call back had ever occurred. As you can see, Waterstone Legal has significantly undermined it's clients and their wellbeing, creating a rather unpleasant experience.

Shah Ali

03/06/2026

Dear Syed, Thank you for your feedback. We are sorry to hear that you feel disappointed with your experience. As this relates to a legal matter, we are unable to discuss the details publicly. However, we have contacted you directly regarding outstanding property-related charges and are awaiting your response. We would be happy to address any concerns through the appropriate channel, so please reply to our email and we will continue to assist.

I’ve worked with Jasmine on multiple leasing transactions, and she has been outstanding every single time. She’s always on top of everything, easy to reach, and explains every detail clearly. Jasmine is professional, easy to work with, and consistently delivers excellent service. I highly recommend reaching out to her for any commercial leasing needs, you’ll be in great hands!

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Jasmine Chaudry

Avoid This Firm At All Costs Shocking service. They knew all week that completion was set for today, yet the solicitor on the file went on holiday without preparing or properly handing it over. The person taking over clearly had no idea what they were doing. My solicitor was palmed off with excuses about “other completions” while my buyer’s money sat in their account ready to go. The delays and stress were completely avoidable. Total incompetence. If you want your sale to actually complete, avoid this firm.

Dealing with Hasan Forqan from Waterstones legal conveyancing has been great he explained everything and made the process nice and easy will definitely use Waterstone again and will recommend to others aswell thank you Hasan for everything

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Hasan Forqan

Waterstone Legal's conveyancing services, particularly guided by Nithi, were nothing short of excellent. Nithi's exceptional expertise stood out throughout the process. Their professionalism and commitment to ensuring a smooth transaction were truly commendable. Nithi's clear communication and willingness to go above and beyond made the entire experience seamless. I highly recommend Waterstone Legal, especially with Nithi's outstanding support, for anyone seeking reliable and proficient conveyancing services.

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Nithi Kumar