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How Waterstone Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Waterstone Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Waterstone Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 1%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Waterstone Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Waterstone Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Waterstone Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Waterstone Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Waterstone Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    288
  • Very Good

    11
  • Average

    2
  • Poor

    1
  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anne

Anne

April 22, 2025

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Extremely Professional

Darius and the team at Waterstone Legal answered all of my questions immediately and nothing was too much trouble during our families stressful time.
We would highly recommend Waterstone Legal and would not hesitate to use their services again. Many thanks to all concerned.

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Alma

Alma

April 14, 2025

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Fantastic service!

I am very happy with level and quality of service I got from Oliverta, the team is very professional and friendly, made the process very smooth,fast and efficient
I would highly recommend!
Thank you Oliverta and Alishba! 🤗

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Jake

Jake

April 14, 2025

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Sale of my flat

Darius ensured my property sale transaction ran smoothly in a very timely manner. His attention to detail and responsiveness to email queries put me at ease every step of the way. Thanks very much for your support to get my sale over the line.

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Ben

Matter Type:

Residential Conveyancing

Ben

April 12, 2025

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Very efficient and professional service

Nithi & Waterstone Legal were extremely efficient and helpful with the conveyancing for my first home purchase, which was completed in less than 3 months ahead of the SDLT deadline. I felt that some chasing/reminding was required to keep things on track (though this might be true of all solicitors), but Nithi was generally easily contactable and gave really quick and helpful responses to any questions, and completed tasks very efficiently as well.

There were a few very minor issues with inaccuracies and communications with the firm as a whole, but any issues were quickly resolved. This was around the middle-to-more-expensive side of quotes I received (including a refundable £600 expedition fee to meet the SDLT deadline), but was definitely worth it for a quick and mostly hassle-free process. I'd definitely recommend Waterstone Legal and especially Nithi.

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madeline

Matter Type:

Residential Conveyancing

madeline

April 09, 2025

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Expedient property sale

I had an excellent experience with Darius as my Solicitor who was extremely efficient, supportive, understanding and highly effective at communicating with me even out of office hours.

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Yellow Homes Limited

Verified review

This review has been left by a verified client who used Waterstone Legal.

Yellow Homes Limited

April 08, 2025

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Reliable, First-Class Service.

Following the identification of a short notice auction property (4 days to auction including a weekend), Jasmine jumped into action. She conducted a review of the legal pack, submitted enquiries to the Vendor's conveyancer and responded to enquiries we had identified from the legal pack too.

Jasmine pulled a late night, weekend shift, to make this work for us and we couldn't be more grateful. Would happily recommend and will use again in the future.

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Vanessa

Vanessa

April 07, 2025

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Nithi was great!

Nithi was very professional and helpful throughout the entire process of buying our property and we really appreciate all the work it takes.

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Nancy

Matter Type:

Purchase and Sale

Nancy

April 03, 2025

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Much Appreciated!

Thank you Darius and Waterstone for supporting us with our purchase and helping us complete in a such a short timeframe. It was our first purchase so we had no clue what to expect but you were brilliant at keeping us up to date, you always responded right away to our many questions and we felt reassured throughout. Thank you!

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brian

Matter Type:

Residential Conveyancing

brian

April 01, 2025

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Nithi was great!

Despite several buyers failing to launch and and the landlords building agent being notoriously slow Nithi got our sale done on time and to everyone's delight. Thank you Nithi!

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Zahraa

Verified review

This review has been left by a verified client who used Waterstone Legal.

Zahraa

March 31, 2025

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Speedy and efficient service by Jasmine

Jasmine supported me with the transfer of ownership of my family home following a lengthy divorce case. Thanks to her help, my eight-year-long case concluded successfully and efficiently. Jasmine followed up diligently with my ex-husband's solicitor and was on top of the case, pushing them to adhere to the strict deadline. I would definitely recommend working with Jasmine.

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Reviews collected from

IULIAN

IULIAN

February 17, 2025

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IULIAN

Unfortunately in my case the experience was below average!
Not satisfied!

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Hektor

Hektor

January 22, 2025

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Hektor

Oliverta has assisted with my case and has been amazing throughout. Her professionalism and dedication to helping me is deeply appreciated. Highly recommend her

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Les

Les

January 14, 2025

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Les

I highly recommend Waterstone Legal, who were approved as a conveyancer by my lender. I was impressed by the quick response to my query despite it being so close to the Christmas break. This compared to two other firms that did not return my calls around the same time.
Darius Dani was exceptionally efficient at dealing with all my queries.
I will certainly be using them again.

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Anest

Anest

December 30, 2024

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Anest

Great experience as first time buyer the process was faster then I expected
Thank you Darius

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Tony

Tony

December 18, 2024

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Tony

Sold my property with Waterstone the beginning it was a bit slow but after I explained my hospital situation they really took a very good care of my case Especially Nithi and Shah. Long story short in the end the conclusion was excellent. Especially Nithi she was answering my e-mails all the time and dealing with third party solicitors.
Would highly recommend
Thank you

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Waterstone Legal are accredited by

accreditation
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About this branch

Description

Our clients range from multinational individuals and enterprises of all backgrounds. As a single, fully integrated partnership, we pride ourselves on our approachable and team-based way of working and we aim to reassure every client who need a legal service that they are in the right place for down to earth advice.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Immigration
    • Applications for British citizenship
    • Asylum and Deportation
    • Asylum applications and appeals
    • Citizenship
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Human Rights
    • Refugee Family Reunion
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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