Waterstone Legal logo

Waterstone Legal

5.0 | 47 Reviews 47 Reviews | Immigration
492 Total Company Reviews info icon Immigration | info icon 492 Total Company Reviews Immigration | info icon 492 Total Company Reviews

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Accepting new clients

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011137

Visit website
Waterstone Legal |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Waterstone Legal Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Waterstone Legal are accredited by

The Law Society accreditation awarded to Waterstone Legal
Conveyancing Quality Scheme accreditation awarded to Waterstone Legal
Trading names:
Waterstone Solicitors
Waterstone Legal

Description

Established in 2014, We strive to be the leading general practice firm by delivering quality and value to our clients. We deliver consistent services across our platform of practices and sectors in all matters we undertake including but not limited to Immigration, Conveyancing, litigation, Landlord and Tenancy matters.

Rankings by area of expertise

The rankings below show the areas of expertise that Waterstone Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Waterstone Legal Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Waterstone Legal are accredited by

The Law Society accreditation awarded to Waterstone Legal
Conveyancing Quality Scheme accreditation awarded to Waterstone Legal
Trading names:
Waterstone Solicitors
Waterstone Legal

Description

Established in 2014, We strive to be the leading general practice firm by delivering quality and value to our clients. We deliver consistent services across our platform of practices and sectors in all matters we undertake including but not limited to Immigration, Conveyancing, litigation, Landlord and Tenancy matters.

Rankings by area of expertise

The rankings below show the areas of expertise that Waterstone Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Waterstone Legal

Meet the team of Waterstone Legal

Contact & Locations - Waterstone Legal

Opening hours

Monday 09:00–18:00
Tuesday 09:00–18:00
Wednesday 09:00–18:00
Thursday 09:00–18:00
Friday 09:00–18:00
Saturday (Closed)
Sunday (Closed)

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Reviews

5.0 /5 47 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Waterstone Legal

Clients praise the firm for strong immigration, family law and conveyancing expertise, with particular strengths in complex immigration appeals, visa applications, property transactions and commercial leasing. Reviewers value clear communication, professionalism, responsiveness, attention to detail, persistence and strategic thinking. Clients also highlight supportive, patient and compassionate handling of stressful cases, reliable updates, efficiency, and a client‑focused, reassuring manner that builds confidence and achieves successful outcomes.

professional
very helpful
kept informed
responsive
attention to detail
efficient
supportive
clear communication
knowledgeable
reliable

ReviewSolicitors Review List

Profile image of Sami bici

Sami bici

Immigration

great legal knowledge

Oliverta and Soela provided excellent support throughout my UK immigration process. They were professional, responsive, and explained every step clearly, making the whole experience much easier and less stressful. I highly recommend their immigration services.

Legal experts tagged in
this review

from Waterstone Legal

Thank you, Sami, for your feedback. We’re glad to hear that Oliverta and Soela provided excellent support throughout your UK immigration process. It’s great to know their professionalism, responsiveness, and clear explanations helped make the experience easier and less stressful for you. Your kind recommendation is greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Armando Aruci

Armando Aruci

Verified
Immigration

Thankyou Oliverta Mediu

I had a very positive experience working with Oliverta Mediu on my family law case. She was professional, knowledgeable, and genuinely supportive throughout what was a very stressful time. She explained everything clearly, kept me updated at every stage, and always made time to answer my questions. I really appreciated her calm and understanding approach, which made a difficult situation much easier to handle. I would highly recommend Oliverta Mediu to anyone looking for a reliable and compassionate family lawyer.

Legal experts tagged in
this review

from Waterstone Legal

Thank you so much for your kind review, Armando. We're very pleased to hear that our professional and supportive approach helped during a difficult time.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Artur

Artur

Verified
Immigration

Immigration

I am extremely grateful for the outstanding support and dedication my solicitor Oliverta Mediu provided throughout my immigration case, which lasted six long years. From the very beginning, she demonstrated professionalism, patience, and a deep understanding of immigration law. Despite the many challenges and delays along the way, she and Rafidah Mahmud remained committed, keeping me informed and reassured at every stage. What truly stood out was their persistence and attention to detail, especially during the appeal process. Thanks to their expertise and thorough preparation, my case was ultimately successful in court. This result has had a life-changing impact on me, and I cannot thank them enough for their hard work and determination. I highly recommend their services to anyone facing complex immigration matters—they genuinely care about their clients and go above and beyond to achieve the best possible outcome. Many Thanks to Oliverta Mediu!

Legal experts tagged in
this review

from Waterstone Legal

Thank you so much for your heartfelt review, Artur. We're delighted that our professionalism, patience, and detailed preparation helped secure a successful outcome and made a life-changing difference for you.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Klodiana Bushamau

Klodiana Bushamau

Verified

Excellent Service and Successful Outcome

I had an excellent experience with Waterstone Legal during my EU Settlement Scheme application, which was successfully granted. I would like to express my sincere gratitude to Rafidah Mahmud for her constant support, professionalism, and clear communication throughout the entire process. She kept me informed at every step and made everything feel much less stressful. I would also like to highly commend Oliverta Mediu for her excellent work and expertise. Her guidance and dedication were truly outstanding and played a key role in the success of my application. The whole team has been incredibly helpful, efficient, and kind. I truly appreciate all their hard work and would highly recommend their services to anyone in need of immigration assistance. Thank you again for everything!

Legal experts tagged in
this review

from Waterstone Legal

Thank you so much for your kind words, Klodiana. We are delighted that your application was granted and that our team could support you through the process. Rafidah and Oliverta will be very pleased to hear your positive feedback.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Safia

Safia

Immigration

Professional support during a long and challenging visa application

I worked with Oliverta Mediu on a very complex spouse visa application that took just over a year. She was professional, knowledgeable, and supportive throughout the process, providing clear legal guidance and attention to detail. We are very grateful for everything she did to help us reach the end. I would recommend her to anyone needing assistance with a spouse visa or immigration matter.

Solicitors tagged in
this review

from Waterstone Legal

Thank you for your thoughtful review and for sharing your experience, Safia. We’re pleased to hear that Oliverta provided professional, knowledgeable, and consistent support throughout what was clearly a long and complex spouse visa application. She is dedicated to guiding clients with care and attention to detail, and your kind words reflect that commitment. We’re very grateful for your trust in our firm and are delighted to have been able to support you to a successful outcome. Your recommendation is truly appreciated.

2
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Igli

Igli

Igli

Oliverta is in a league of her own When it comes to legal matters — especially immigration — there’s only one person I trust: Oliverta at Waterstone Solicitors. I’ve used her services before and I’ll continue to use her for anything I need in the future. Once you experience the way Oliverta works, there’s no going anywhere else. She fights for your case like it’s her own. Her dedication, knowledge, and confidence are unmatched. She doesn’t just handle your case — she owns it, guiding you through every step with clarity and calm. If you want someone who genuinely cares and gets real results, Oliverta is the one. A true professional and a powerful ally.

Solicitors tagged in
this review

Waterstone Legal

Thanks.

0
Collected on: Google collection source logo
Profile image of Ardit _hd

Ardit _hd

Ardit

Oliverta and Hana were incredibly helpful throughout my visa extension application process.They were always available to answer any questions I had, no matter how small or complex.Overall we have been extremely happy with the cost and services provided and would highly recommend their services.

Thanks, Ardit.

0
Collected on: Google collection source logo
Profile image of Rose

Rose

Rose

My husband and I utilised the services of Waterstone Legal to procure an Indefinite Leave to Remain (ILR) visa with the Home Office. Our primary solicitor Mr. Darius Dani was knowledgeable, professional, courteous and competent throughout the process. Since 2018, my family and I have benefited from using the services of Waterstone Legal on numerous occasions. We have no hesitation in recommending Darius + Mr. Shah Ali and the rest of the team @Waterstone Legal for all your legal quandaries.

Waterstone Legal

Thank you for your kind words, Rose. We're thrilled to hear about your positive experience with Darius, Shah Ali, and the team at Waterstone Legal. We truly appreciate your continued trust and recommendation.

0
Collected on: Google collection source logo
Profile image of md

md

A client

This is honestly the best place for all your legal needs, espeically immigration. They are all so professional in what they do, the service you receive over the phone to when you visit in person is always 10/10. Nazrul Islam, in particular, I highly recommend. His advice and support is literally Gold.

Solicitors tagged in
this review

A representative from Waterstone Legal responded to this review

Thank you.

0
Collected on: Google collection source logo
Profile image of Abdul

Abdul

Abdul

My wife's Entry Clearance Application was granted in three months time all thanks to Mr Shah M Jahir Ali and Mr Nazirul Kabir. They are very helpful and hardworking professionals. I am really happy that I came to Waterstone Solicitors for my wife's application. No matter how difficult your matter is please contact Mr Ali or Mr Kabir and you can be at ease. God bless them.

Solicitors tagged in
this review

A representative from Waterstone Legal responded to this review

Many thanks.

1
Collected on: Google collection source logo

Reviews

4.7 /5 492 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Waterstone Legal

Clients praise the firm for strong immigration, family law and conveyancing expertise, with particular strengths in complex immigration appeals, visa applications, property transactions and commercial leasing. Reviewers value clear communication, professionalism, responsiveness, attention to detail, persistence and strategic thinking. Clients also highlight supportive, patient and compassionate handling of stressful cases, reliable updates, efficiency, and a client‑focused, reassuring manner that builds confidence and achieves successful outcomes.

professional
very helpful
kept informed
responsive
attention to detail
efficient
supportive
clear communication
knowledgeable
reliable

ReviewSolicitors Review List

Profile image of Griselda

Griselda

Highly recommended

Professional, supportive and very helpful with my immigration case.Oliverta and Suela handled everything efficiently and kept me informed at every stage. I really appreciate all their effort and support.Thank you for helping me achieve a successful outcome.

Legal experts tagged in
this review

from Waterstone Legal

Dear Grislda. Thank you for your kind feedback. We’re delighted to hear that Oliverta and Suela provided professional, supportive, and efficient assistance throughout your immigration case. Keeping clients informed and supported is very important to us, and we’re so pleased we could help you achieve a successful outcome.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sami bici

Sami bici

Immigration

great legal knowledge

Oliverta and Soela provided excellent support throughout my UK immigration process. They were professional, responsive, and explained every step clearly, making the whole experience much easier and less stressful. I highly recommend their immigration services.

Legal experts tagged in
this review

from Waterstone Legal

Thank you, Sami, for your feedback. We’re glad to hear that Oliverta and Soela provided excellent support throughout your UK immigration process. It’s great to know their professionalism, responsiveness, and clear explanations helped make the experience easier and less stressful for you. Your kind recommendation is greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lorena Tafasi

Lorena Tafasi

Excellent Service

I had an excellent experience with Suela. She was very professional, knowledgeable, and always kept me informed throughout the process. She explained everything clearly and made a stressful situation much easier to deal with. I really appreciated their attention to detail, responsiveness, and dedication to achieving the best outcome possible. I would highly recommend her to anyone looking for reliable legal support.

Legal experts tagged in
this review

from Waterstone Legal

Thank you, Lorena, for your feedback. We’re pleased to hear that Suela provided such professional, knowledgeable, and attentive support throughout your matter. Your kind recommendation is greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Excellent

Very helpful very good l will recommend to everyone Waterstones legal and the solicitor Oliverta she is amazing thank you very much for your support thank you

Legal experts tagged in
this review

from Waterstone Legal

Thank you for your kind feedback. We are delighted to hear that you found the service very helpful and that Oliverta and the team provided such excellent support. We really appreciate your recommendation and you taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Çajka

Çajka

Verified

Highly recommended

Oliverta Mediu provided an excellent service from start to finish. She was always helpful, professional and kept me informed at every stage of my case. Her communication and dedication gave me confidence and peace of mind throughout the process. I would definitely recommend her services

Legal experts tagged in
this review

from Waterstone Legal

Thank you for your feedback and recommendation. We’re delighted to hear that Oliverta provided such professional and supportive service throughout.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Klaura Gjini

Klaura Gjini

Klaura

The worst experience ever with Oliverta Mediu.

0
Collected on: Google collection source logo
Profile image of Md Ujjol

Md Ujjol

A client

I’ve had the experience of dealing with 4 conveyancing firms but this was by far worst I’ve experienced. Do not use them at all costs. Communication is extremely poor. They only work on your case when calling and chasing every week. It took 6 months to complete a chain free purchase due to delays caused by Waterstone. To add to this, they had the cheek to tell me to pay extra 250£ for completing within 10 days of exchange. Disgusting.

0
Collected on: Google collection source logo
Profile image of Syed murshed Miah

Syed murshed Miah

Syed

Waterstone Legal has unfortunately lacked the high expectations that it holds itself up to. It is highly disappointing especially towards the process behind my mortgage. There was a lack of transparency and communication, for many days I was left without any response despite my consistent messages, calls and emails. It was rare instances at which she decided to message back, overall this has began to make me question whether Waterstone Legal is putting their client first and answering questions. Secondly, the attitude. Unfortunately, many people alongside myself aren't particularly aware of the processes behind these complicated systems like getting a mortgage and it is why we rely on Waterstone Legal. However, members at Waterstone have not offered that sense of understanding and somewhat rude at times when I was unable to understand what was being told or asked. It took awfully long for the mortgage to be processed and linked with the lack of transparency. Whilst there is no denying that issues may occur along the way, it should seem standard to be informed about the troubles and the duration of how long this may take. Finally, contacting the reception at Waterstone Legal was poor. When connected, they had no information in regards to the situation and hence would call me back after informing the relevant member. However, no call back had ever occurred. As you can see, Waterstone Legal has significantly undermined it's clients and their wellbeing, creating a rather unpleasant experience.

0
Collected on: Google collection source logo
Profile image of Besmir Baku

Besmir Baku

Besmir

Oliverta is the best

Solicitors tagged in
this review

Reply by profile image of Shah Ali

Shah Ali

We’re grateful for your feedback. Wishing you all the best moving forward.

0
Collected on: Google collection source logo
Profile image of Pepa Duarte

Pepa Duarte

Pepa

We had a very difficult process with this firm. There was a lot of confusion in regard to who was taking our case. As first time buyers, the lack of clarity and communication made the process extremely stressful. After our purchase and paying them their fees we started receiving communication from the council chasing a payment the previous owners didn’t do. This is of course not our bill but we’ve been chasing this for over 3 months, calling , sending emails to Waterstones. Incredibly time consuming and they say “they can’t do anything until the sellers respond”. This was their job in the first place and as a company they should be taking responsibility for it.

Reply by profile image of Shah Ali

Shah Ali

Dear Pepa, Thank you for your feedback. It is appreciated that this matter has been frustrating, and your patience is valued. As solicitors, there are strict confidentiality obligations, and for that reason it would not be appropriate to comment in detail on the specifics of your matter in a public forum. A personalised response will therefore be sent to you by email, so that the position can be addressed properly and in your best interests. Kind regards, Waterstone, Legal

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear