Waterstone Legal

After 8 long years of waiting, I finally received my visa, thanks to my solicitor and her continued support. I am incredibly grateful for her professionalism, patience, dedication and hard work throughout this long journey. She stood by me during a very difficult and stressful time, and I truly appreciate everything she has done for me. Receiving my visa after so many years means the world to me, and I will always be thankful for her help. I highly recommend her services to anyone looking for a caring, dedicated and professional solicitor.

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Oliverta Mediu

Hana Khan

I cannot thank my solicitor enough for all the help and support they have provided throughout my immigration journey. They have successfully handled all three of my visa applications: my initial fiancé visa, my first partner visa extension, and my latest partner visa extension. All three applications were successful, and I am extremely happy with the service I received. The solicitor was professional, knowledgeable, supportive, and helpful throughout the entire process, making what can be a stressful experience much easier. I highly recommend their services to anyone looking for reliable and professional immigration advice. Thank you for your excellent work, dedication, and support throughout all three applications! Five-star service from start to finish!

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Oliverta Mediu

Denada Koci Hysa

Pretty much a bad experiance, our solicitor at the firm was Honey Shakeri (some associate) who oversaw the process, who failed to exercise their own due diligence in checking whether they where on the Halifax panel, which led them attempting to charge an extra £250 + VAT, it also took her approx 4 x weeks from getting the signed client care letter back to getting the initial enquiries to the sellers solicitors, which time consuming and indicated no priority from their side. I really can't say I would recommend them. It also took ages to be connected and never recieving timely call back requests.

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Honey Shakeri

Shah Ali

15/10/2026

Dear Mr Stephen, Thank you for your feedback. We are sorry to learn that you were dissatisfied with the service and communication you received. We have carried out a preliminary review of our records. However, due to our professional duties of client confidentiality and our obligations under UK data protection legislation, including the UK GDPR, we are only able to provide limited information on a public platform. Our initial review indicates that the funds held on your behalf were refunded and that your file was subsequently closed. We would nevertheless be happy to undertake a full investigation into the concerns you have raised, including the communication and delays referred to in your review, to establish whether any further issues require attention. We take client service standards and complaints seriously. Please contact us directly at s.ali@wslegal.co.uk or 02070639040, so that the matter can be investigated fully and we can provide you with a substantive response through the appropriate confidential channel. Waterstone Legal

Had a pleasure working with Nithi on my flat purchase as she was very proactive with communication and responding to any queries I may had.

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Nithi Kumar

I am extremely grateful Oliverta Mediu for supporting me during my application for settled status and my spouse visa for my wife , and I am also very grateful to Denada for handling my application. I recommend that everyone entrust their cases to Oliverta and Denada.

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Oliverta Mediu

Denada Koci Hysa

Excellent service. I really appreciate their honesty and integrity. I paid them some extra money mistakenly and refunded it very quickly. I really liked Mr Shah and Jasmine services. Thank you

I would highly recommend Oliverta and Hana who were both extremely helpful and accommodating. They supported me all throughout the process.

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Oliverta Mediu

Hana Khan

They were incredibly professional, responsive, knowledgeable, and always kept me informed throughout the entire process. I highly recommend them to anyone!

We were helped by Hredi, who took on our case and did an outstanding job. Everything was sorted with minimal effort from our side. Thank you so much to Hredi and the team!

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Hredi Chhabria

Used them for conveyencing work for the purchase of my first home. The solicitor in charge at the time did a wonderful job and I was very happy with him. However he unfortunately left the firm and post closure work included transfer of title was never followed up by the relevant team. The owner Mr Shah Ali, was very keen to secure my business and take full payment, he stops communicating and doesn’t respond to a single email addressed to him thereafter. Clearly shows how interest drops once payment is made. Unscrupulous is too good a word to describe them. Please don’t engage at any cost. I am still suffering from phone calls not being answered or continued excuses and emails not being responded to. Please find another solicitor, NEVER use Waterstone legal.