Waterstone Legal logo

Waterstone Legal

4.9 | 120 Reviews 120 Reviews | Immigration
592 Total Company Reviews info icon Immigration | info icon 592 Total Company Reviews Immigration | info icon 592 Total Company Reviews

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Accepting new clients

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011137

Visit website
Waterstone Legal |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Waterstone Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Waterstone Legal are accredited by

The Law Society accreditation awarded to Waterstone Legal
Conveyancing Quality Scheme accreditation awarded to Waterstone Legal
Trading names:
• Waterstone Solicitors
• Waterstone Legal

Description

Established in 2014, We strive to be the leading general practice firm by delivering quality and value to our clients. We deliver consistent services across our platform of practices and sectors in all matters we undertake including but not limited to Immigration, Conveyancing, litigation, Landlord and Tenancy matters.

Rankings by area of expertise

The rankings below show the areas of expertise that Waterstone Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Waterstone Legal Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Waterstone Legal are accredited by

The Law Society accreditation awarded to Waterstone Legal
Conveyancing Quality Scheme accreditation awarded to Waterstone Legal
Trading names:
• Waterstone Solicitors
• Waterstone Legal

Description

Established in 2014, We strive to be the leading general practice firm by delivering quality and value to our clients. We deliver consistent services across our platform of practices and sectors in all matters we undertake including but not limited to Immigration, Conveyancing, litigation, Landlord and Tenancy matters.

Rankings by area of expertise

The rankings below show the areas of expertise that Waterstone Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Waterstone Legal

Meet the team of Waterstone Legal

Contact & Locations - Waterstone Legal

Opening hours

Monday 09:00–18:00
Tuesday 09:00–18:00
Wednesday 09:00–18:00
Thursday 09:00–18:00
Friday 09:00–18:00
Saturday (Closed)
Sunday (Closed)

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Reviews

4.9 /5 120 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Waterstone Legal

Clients praise the firm for immigration and visa work, including settled status, spouse and partner visas, skilled worker applications, and renewals, as well as property conveyancing for purchases, sales, remortgages and completion support. Reviews highlight strong legal knowledge, attention to detail and efficient handling of complex cases. Clients particularly value the team’s professionalism, responsiveness, clear communication, patience, dedication and supportive manner, with frequent updates and reassuring guidance throughout stressful processes.

Professional service
Clear communication
Prompt responses
Helpful support
Legal knowledge
Patience and dedication
Proactive updates
Efficient handling
Friendly staff
Honest integrity

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Excellent and professional service

After 8 long years of waiting, I finally received my visa, thanks to my solicitor and her continued support. I am incredibly grateful for her professionalism, patience, dedication and hard work throughout this long journey. She stood by me during a very difficult and stressful time, and I truly appreciate everything she has done for me. Receiving my visa after so many years means the world to me, and I will always be thankful for her help. I highly recommend her services to anyone looking for a caring, dedicated and professional solicitor.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Samuel

Samuel

Immigration

⭐⭐⭐⭐⭐ Excellent Service – Highly Recommended!

I cannot thank my solicitor enough for all the help and support they have provided throughout my immigration journey. They have successfully handled all three of my visa applications: my initial fiancé visa, my first partner visa extension, and my latest partner visa extension. All three applications were successful, and I am extremely happy with the service I received. The solicitor was professional, knowledgeable, supportive, and helpful throughout the entire process, making what can be a stressful experience much easier. I highly recommend their services to anyone looking for reliable and professional immigration advice. Thank you for your excellent work, dedication, and support throughout all three applications! Five-star service from start to finish!

Solicitors tagged in
this review

from Waterstone Legal

Thank you for your continued trust in our services, Samuel. We’re delighted to have supported you through each stage of your immigration journey and that all three applications were successful. Your recommendation is greatly appreciated, and we wish you all the best for the future.

2
Collected on: ReviewSolicitor collection source logo
Profile image of Kloird Qevani

Kloird Qevani

Immigration

Excellent service

I am extremely grateful Oliverta Mediu for supporting me during my application for settled status and my spouse visa for my wife , and I am also very grateful to Denada for handling my application. I recommend that everyone entrust their cases to Oliverta and Denada.

Solicitors tagged in
this review

from Waterstone Legal

Thank you for your kind feedback, Kloird. We’re delighted Oliverta and Denada provided such valuable support with your settled status and your wife’s spouse visa application. We truly appreciate your recommendation and will pass on your thanks to them.

3
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Immigration

They’re the best!

I’ve felt very well for the mind that I got to take my visa.It was a pleasure.

Solicitors tagged in
this review

from Waterstone Legal

Thank you for your feedback. We are delighted you felt well supported with your visa application and that you had a positive experience with our team.

5
Collected on: ReviewSolicitor collection source logo
Profile image of Arber

Arber

Verified
Immigration

Highly recommended

I had a great experience with Waterstone Legal. They stayed in contact and kept me updated upon my case. I appreciate the support and help and I can definitely say I would refer them to others.

Legal experts tagged in
this review

from Waterstone Legal

It’s lovely to hear that you felt well supported by the Waterstone Legal team. We’re pleased their communication and guidance made a positive difference. Thank you for your kind words and recommendation.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of arsid

arsid

arsid

I am incredibly grateful to Oliverta Mediu and the team at Waterstone Legal for their outstanding support with my spouse visa application. From start to finish, Oliverta was professional, knowledgeable, and genuinely caring. She took the time to explain every stage of the process in clear detail and made sure all my documents were perfectly prepared. Her communication was excellent — every email and call was answered promptly, and she always went the extra mile to reassure me and keep me updated. Thanks to Oliverta’s expertise and dedication, my spouse visa was approved smoothly and without any issues. What could have been a stressful and complicated process was made easy and stress-free under her guidance. I highly recommend Oliverta Mediu at Waterstone Legal to anyone seeking reliable, professional, and compassionate legal support for immigration matters. She truly delivers exceptional results.

Solicitors tagged in
this review

Waterstone Legal

Thank you!

1
Collected on: Google collection source logo
Profile image of Putokseris

Putokseris

Putokseris

I am not happy with Oliverta Mediu I have been calling her on the phone for 1 month and she does not answer someone else is holding her phone and I do not know if she tells Oliverta that people are calling her that she has got a new assistant Oliverta is not there she is not finishing my work she does not answer the phone I have sent her over 20 sms not for the fines she just says to pick up later and never calls back I have a call that she called I have paid as much money as she asked because I lied okay but she is not finishing my work maybe for Oliverta it is not important but for me yes because if my work is not finished my life will change my life will end my life will be sent back to my country I have not lived there anymore but I think her assistant is more to blame because since she got this assistant she does not answer but. Oliverta should check her assistant and answer the phone thank you 😑

A representative from Waterstone Legal responded to this review

Thank you for your feedback. We take all reviews seriously. However, due to professional and confidentiality obligations, we cannot comment on the specifics of any case or the individuals involved. We can confirm that we act in accordance with our professional duties and always strive to achieve the best possible outcomes for our clients. We would be happy to discuss your concerns directly at m.david@wslegal.co.uk so we can address this appropriately.

0
Collected on: Google collection source logo
Profile image of Igli

Igli

Igli

Oliverta is in a league of her own When it comes to legal matters — especially immigration — there’s only one person I trust: Oliverta at Waterstone Solicitors. I’ve used her services before and I’ll continue to use her for anything I need in the future. Once you experience the way Oliverta works, there’s no going anywhere else. She fights for your case like it’s her own. Her dedication, knowledge, and confidence are unmatched. She doesn’t just handle your case — she owns it, guiding you through every step with clarity and calm. If you want someone who genuinely cares and gets real results, Oliverta is the one. A true professional and a powerful ally.

Solicitors tagged in
this review

Waterstone Legal

Thanks.

0
Collected on: Google collection source logo
Profile image of Ardit _hd

Ardit _hd

Ardit

Oliverta and Hana were incredibly helpful throughout my visa extension application process.They were always available to answer any questions I had, no matter how small or complex.Overall we have been extremely happy with the cost and services provided and would highly recommend their services.

Thanks, Ardit.

0
Collected on: Google collection source logo
Profile image of Rose

Rose

Rose

My husband and I utilised the services of Waterstone Legal to procure an Indefinite Leave to Remain (ILR) visa with the Home Office. Our primary solicitor Mr. Darius Dani was knowledgeable, professional, courteous and competent throughout the process. Since 2018, my family and I have benefited from using the services of Waterstone Legal on numerous occasions. We have no hesitation in recommending Darius + Mr. Shah Ali and the rest of the team @Waterstone Legal for all your legal quandaries.

Waterstone Legal

Thank you for your kind words, Rose. We're thrilled to hear about your positive experience with Darius, Shah Ali, and the team at Waterstone Legal. We truly appreciate your continued trust and recommendation.

0
Collected on: Google collection source logo

Reviews

4.7 /5 592 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Waterstone Legal

Clients praise the firm for immigration and visa work, including settled status, spouse and partner visas, skilled worker applications, and renewals, as well as property conveyancing for purchases, sales, remortgages and completion support. Reviews highlight strong legal knowledge, attention to detail and efficient handling of complex cases. Clients particularly value the team’s professionalism, responsiveness, clear communication, patience, dedication and supportive manner, with frequent updates and reassuring guidance throughout stressful processes.

Professional service
Clear communication
Prompt responses
Helpful support
Legal knowledge
Patience and dedication
Proactive updates
Efficient handling
Friendly staff
Honest integrity

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Excellent and professional service

After 8 long years of waiting, I finally received my visa, thanks to my solicitor and her continued support. I am incredibly grateful for her professionalism, patience, dedication and hard work throughout this long journey. She stood by me during a very difficult and stressful time, and I truly appreciate everything she has done for me. Receiving my visa after so many years means the world to me, and I will always be thankful for her help. I highly recommend her services to anyone looking for a caring, dedicated and professional solicitor.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Samuel

Samuel

Immigration

⭐⭐⭐⭐⭐ Excellent Service – Highly Recommended!

I cannot thank my solicitor enough for all the help and support they have provided throughout my immigration journey. They have successfully handled all three of my visa applications: my initial fiancé visa, my first partner visa extension, and my latest partner visa extension. All three applications were successful, and I am extremely happy with the service I received. The solicitor was professional, knowledgeable, supportive, and helpful throughout the entire process, making what can be a stressful experience much easier. I highly recommend their services to anyone looking for reliable and professional immigration advice. Thank you for your excellent work, dedication, and support throughout all three applications! Five-star service from start to finish!

Solicitors tagged in
this review

from Waterstone Legal

Thank you for your continued trust in our services, Samuel. We’re delighted to have supported you through each stage of your immigration journey and that all three applications were successful. Your recommendation is greatly appreciated, and we wish you all the best for the future.

2
Collected on: ReviewSolicitor collection source logo
Profile image of Joseph F

Joseph F

Family Law

Wouldn't use again :(

Pretty much a bad experiance, our solicitor at the firm was Honey Shakeri (some associate) who oversaw the process, who failed to exercise their own due diligence in checking whether they where on the Halifax panel, which led them attempting to charge an extra £250 + VAT, it also took her approx 4 x weeks from getting the signed client care letter back to getting the initial enquiries to the sellers solicitors, which time consuming and indicated no priority from their side. I really can't say I would recommend them. It also took ages to be connected and never recieving timely call back requests.

Legal experts tagged in
this review

Reply by profile image of Shah Ali

Shah Ali

Dear Mr Stephen, Thank you for your feedback. We are sorry to learn that you were dissatisfied with the service and communication you received. We have carried out a preliminary review of our records. However, due to our professional duties of client confidentiality and our obligations under UK data protection legislation, including the UK GDPR, we are only able to provide limited information on a public platform. Our initial review indicates that the funds held on your behalf were refunded and that your file was subsequently closed. We would nevertheless be happy to undertake a full investigation into the concerns you have raised, including the communication and delays referred to in your review, to establish whether any further issues require attention. We take client service standards and complaints seriously. Please contact us directly at s.ali@wslegal.co.uk or 02070639040, so that the matter can be investigated fully and we can provide you with a substantive response through the appropriate confidential channel. Waterstone Legal

0
Collected on: ReviewSolicitor collection source logo
Profile image of Spyros V

Spyros V

Verified

Excellent solicitor service

Had a pleasure working with Nithi on my flat purchase as she was very proactive with communication and responding to any queries I may had.

Legal experts tagged in
this review

from Waterstone Legal

Thank you for your feedback. We’re glad Nithi helped keep your flat purchase on track and made sure you felt informed throughout.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kloird Qevani

Kloird Qevani

Immigration

Excellent service

I am extremely grateful Oliverta Mediu for supporting me during my application for settled status and my spouse visa for my wife , and I am also very grateful to Denada for handling my application. I recommend that everyone entrust their cases to Oliverta and Denada.

Solicitors tagged in
this review

from Waterstone Legal

Thank you for your kind feedback, Kloird. We’re delighted Oliverta and Denada provided such valuable support with your settled status and your wife’s spouse visa application. We truly appreciate your recommendation and will pass on your thanks to them.

3
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Excel Tutors

Excel Tutors

Excel

Excellent service. I really appreciate their honesty and integrity. I paid them some extra money mistakenly and refunded it very quickly. I really liked Mr Shah and Jasmine services. Thank you

from Waterstone Legal

Thank you for your kind feedback. We’re pleased our team made a positive impression through their professionalism and integrity. Your appreciation means a great deal to us.

0
Collected on: Google collection source logo
Profile image of Soni Gjata

Soni Gjata

Soni

I would highly recommend Oliverta and Hana who were both extremely helpful and accommodating. They supported me all throughout the process.

Legal experts tagged in
this review

from Waterstone Legal

Thank you, Soni, for your kind words and recommendation. We are delighted to hear that Oliverta and Hana were so helpful and supportive throughout your matter. We really appreciate your feedback.

0
Collected on: Google collection source logo
Profile image of Arber Isufi

Arber Isufi

Arber

They were incredibly professional, responsive, knowledgeable, and always kept me informed throughout the entire process. I highly recommend them to anyone!

from Waterstone Legal

We really appreciate your kind feedback, Arber. It’s great to know you found the team professional, responsive and knowledgeable throughout. Thank you for your recommendation.

0
Collected on: Google collection source logo
Profile image of Rinnert van den Bergh

Rinnert van den Bergh

Rinnert

We were helped by Hredi, who took on our case and did an outstanding job. Everything was sorted with minimal effort from our side. Thank you so much to Hredi and the team!

Legal experts tagged in
this review

from Waterstone Legal

Thank you for your kind recommendation, Rinnert. We are delighted that Hredi was able to handle your matter so effectively and make the process as straightforward as possible for you. We greatly appreciate your recognition of Hredi and the wider team.

0
Collected on: Google collection source logo
Profile image of Imaadh Marikar Bawa

Imaadh Marikar Bawa

Imaadh

Used them for conveyencing work for the purchase of my first home. The solicitor in charge at the time did a wonderful job and I was very happy with him. However he unfortunately left the firm and post closure work included transfer of title was never followed up by the relevant team. The owner Mr Shah Ali, was very keen to secure my business and take full payment, he stops communicating and doesn’t respond to a single email addressed to him thereafter. Clearly shows how interest drops once payment is made. Unscrupulous is too good a word to describe them. Please don’t engage at any cost. I am still suffering from phone calls not being answered or continued excuses and emails not being responded to. Please find another solicitor, NEVER use Waterstone legal.

Dear Imaadh, Thank you for taking the time to provide your feedback. We are sorry to hear about your experience and the concerns you have raised regarding communication and the post-completion work relating to your property purchase. This is not the standard of service we aim to provide. We understand that our post-completion team is currently in contact with you and is actively engaged in addressing the outstanding matters. Following a review, we have also seen correspondence evidencing the team’s ongoing efforts to progress the matter. As a regulated legal practice, we must respect client confidentiality and cannot discuss the details of an individual matter on a public platform. We remain committed to working with you to clarify the current position and resolve any outstanding issues as promptly as possible. Should you wish to raise any further concerns, please contact Najiya Karim (Head of Post-Completion and Partner) directly, you have her email address and contact number. Any concerns will be considered under our formal complaints procedure. Waterstone Legal

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear