Donoghue Solicitors Limited

0151 236 1336

Also known as :

Donoghue Solicitors

Address
25 Hatton Garden
Liverpool
Merseyside
L3 2FE
0151 236 1336
www.donoghue-solicitors.co.uk

4.8/5

27 Client Reviews Leave a review

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How Donoghue Solicitors Limited Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Donoghue Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Donoghue Solicitors Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 6%

Overpriced 3%

About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Donoghue Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Donoghue Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Donoghue Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Professional Negligence

Actions against the police

5th / 9

31st / 72

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Donoghue Solicitors Limited only have 27 reviews listed here

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Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

26
Very Good

0
Average

0
Poor

0
Awful

1

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

March 18, 2024

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Excellent!

First class experience from Kemmi and the team.
Kemmi explained the process very well and kept us in the loop.
Thank you!

Solicitor named in this review:
Kevin Terence Donoghue

Kevin Terence Donoghue

A representative from Donoghue Solicitors Limited responded to this review on 18 March, 2024:

Thanks so much for saying this Jo. We're glad that we could help and that you're happy with how things went. Please don't hesitate to get in touch if you, or anyone you know, needs legal help in future. Best wishes from Kevin Donoghue, Kemmi Alfa, and everyone here at Donoghue Solicitors.

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Actions against the police

Matter Type:

Actions against the police

nickola

January 29, 2024

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Compensation against the police.

My experience from start to finish with Kemmi Affia was amazing, I was kept up to date with my claim regularly, she dealt with everything so professionally and efficiently and achieved my desired outcome. Communication was excellent, astounding legal knowledge and so refreshing to always have direct contact with my solicitor. I will recommend to family and friends.
Thanks again.

A representative from Donoghue Solicitors Limited responded to this review on 06 February, 2024:

Thank you so much for saying this Nickola. As you found, one of the things which sets Donoghue Solicitors apart is our focus on our clients. Where possible, Donoghue Solicitors' clients get to work with the same lawyer from start to finish. This means that people who instruct us don’t have to repeat themselves or worry about missing something, and they get time to build up a relationship which makes everything easier. We’re glad you and Kemmi Alfa, Chartered Legal Executive worked so well together, and hope that you’ll contact us again if you need legal help in future. Best wishes from our directors Kevin Donoghue and Daniel Fitzsimmons, and all of us here at Donoghue Solicitors.

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Dave

December 14, 2023

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Thank you

I read a review from a client who had a successful outcome, having been in a similar position to me and I decided to give them a try. From the first call to that final message confirming a positive decision in our favour they were professional, timely and easy to work with. Very much appreciated during one of the most difficult periods in my life.

A representative from Donoghue Solicitors Limited responded to this review on 15 December, 2023:

Thank you for saying this, Dave. We’re glad you contacted us too. We know how important this matter was to you and your family and are glad that we could help you resolve it. Please don’t hesitate to get in touch if you need help in future. Best wishes from Kevin Donoghue, Chloe Cuthbert, and all of us here at Donoghue Solicitors.

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Elaine

December 05, 2023

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Great solicitors

I would definitely recommend this solicitor's, very professional, clear advice and instructions and Kemmi was extremely caring and professional, she tried her best to get me the best outcome for my case.

A representative from Donoghue Solicitors Limited responded to this review on 05 December, 2023:

Thank you for saying this, Elaine. As you found, we pride ourselves on our professionalism and service. We know that the law can be complicated, but dealing with solicitors doesn’t have to be. Please don’t hesitate to get in touch if you need legal help in future. Best wishes from Kevin Donoghue, Kemmi Alfa, and all of us here at Donoghue Solicitors.

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Actions against the police

Matter Type:

Actions against the police

Adam

November 02, 2023

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Exceptional service

I used Donoghue solicitors and won my case against the Police. Things had seemed hopeless for me at the time, but they understood what was needed and gave incredible advice along the way. They then went further to negotiate an even higher settlement. I could not recommend them enough!

A representative from Donoghue Solicitors Limited responded to this review on 14 November, 2023:

Thank you for saying this Adam. We really appreciate you taking the time to write about your experience with us. We're glad you're happy with our services and trust that you'll contact us if you need legal help in future. Best wishes from Kevin Donoghue, Jack Hudson, and all of us here at Donoghue Solicitors.

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Kate

October 17, 2023

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Cannot recomend Chloe Cuthbert / Donoghue Solicitors enough. Amazing.

Really thourough and precise solicitors. Chloe Cuthbert was my solicitor in my CICA claim and she was amazing througout my case. The claim was for historic childhood abuse and she worked so hard to get the compensation i deserve. She was confidential, supportive and professional. I truly cannot recomend chloe and donoghue solicitors enough. They have changed my life.

A representative from Donoghue Solicitors Limited responded to this review on 14 November, 2023:

Thanks for leaving such a positive review, Kate. As you know, we specialise in cases such as yours and do what it takes to make sure our clients get the justice they deserve. But making sure that the legal side is done right is only one part of the equation; we try hard to make sure our clients are supported and confident throughout the process as well. We’re glad that you found Chloe Cuthbert to be a reassuring and supportive lawyer, and hope you’ll contact us again if you need legal help in future. Best wishes from Kevin Donoghue, Chloe Cuthbert, and all of us here at Donoghue Solicitors.

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Kate

October 17, 2023

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Cannot recomend Chloe Cuthbert / Donoghue Solicitors enough. Amazing.

A representative from Donoghue Solicitors Limited responded to this review on 14 November, 2023:

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Jude

August 17, 2023

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Jack Hudson professional and friendly

Our case was protracted but Jack kept us up to date and was very helpful from start to finish .

A representative from Donoghue Solicitors Limited responded to this review on 13 September, 2023:

Thank you for saying this Jude. As you found, working together, and keeping in close contact with each other, made all the difference. We’re glad we could help you with your case and hope you’ll contact us again if you need solicitors in future. Best wishes from Kevin Donoghue, Jack Hudson, and everyone here at Donoghue Solicitors.

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Personal Injury

Matter Type:

Pedestrian Accident

Paul

April 28, 2023

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Did exactly what they said they would do

Had an accident as a pedestrian involving a car. Had lots of trouble with insurers. Jack was very clear with what he and the firm could do and took care of everything. Always there for you and extremely quick to reply to any questions/queries. Took a load off my mind. Thanks Jack!

A representative from Donoghue Solicitors Limited responded to this review on 28 April, 2023:

Thanks for taking the time to leave this five-star review Paul. We’re glad you were happy with everything. As you found, a solicitor’s work isn’t just about the law. Service is important too. We try hard to deliver on both fronts. Please call if you, or anyone you know, needs legal help in future. All the best from Jack Hudson, Kevin Donoghue, Daniel Fitzsimmons, and everyone here at Donoghue Solicitors.

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Actions against the police

Matter Type:

Actions against the police

Mark

April 27, 2023

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Fantastic company to deal with

Kemmi is simply outstanding.
Having been unlawfully arrested I found Donoghue Solicitors from a Google search. I was put intouch with Kemmi who was wonderful to deal with, she is very knowledgeable and friendly. She explained the process to me and kept me up to date throughout. Her knowledge and skills enabled me to win my claim and be awarded compensation. I was expecting a long drawn out process, but the speed and efficiency was beyond my expectations. I cannot thank Kemmi and Donoghue Solicitors enough for their hard work. I would definitely recommend working with them.

A representative from Donoghue Solicitors Limited responded to this review on 28 April, 2023:

Thank you for this excellent review, Mark. As you know, bringing a civil action against the police is not easy. Success or failure often comes down to the skills and experience of the lawyers involved. Thankfully, as you found, getting specialist help from Kemmi Alfa and the actions against the police team at Donoghue Solicitors made all the difference. By working together, we were able to get you the justice, compensation, and result you deserved. We really appreciate you trusting us with your claim and thank you again for your kind words. Please don’t hesitate to get in touch if you need legal help in future. Best wishes from our directors Kevin Donoghue and Daniel Fitzsimmons, and all of us here at Donoghue Solicitors.

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About this branch

Regulated by

Legal services

Personal areas of law

Actions against the police
- Actions against the police
- Assault using a Taser gun
- Excessive force or assault
- Human rights breaches
- Malicious prosecution
- Police negligence
- Wrongful arrest or false imprisonment
Consumer
- Litigation Law
Human rights
- Human rights
Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Car Accident
- Car Passenger
- Children's Serious Injury
- Cycling Accident
- Defective Work Equipment
- Fatal Accident
- Head Injury At Work
- Head and Brain Injury
- Motorbike Accident
- No Win No Fee
- Personal Injury Law
- Road Traffic Accident
- Serious Injury
- Slips, Trips and Falls
- Whiplash
- Workplace Slip and Trip
Professional Negligence
- Professional Negligence
- Professional Negligence law

Get advice now

Donoghue Solicitors Limited

How Donoghue Solicitors Limited Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Donoghue Solicitors Limited only have 27 reviews listed here

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DPP Law Ltd

5.0/5

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4.8/5

Burys Solicitors Limited

4.9/5

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Excellent!

Compensation against the police.

Thank you

Great solicitors

Exceptional service

Cannot recomend Chloe Cuthbert / Donoghue Solicitors enough. Amazing.

Cannot recomend Chloe Cuthbert / Donoghue Solicitors enough. Amazing.

Jack Hudson professional and friendly

Did exactly what they said they would do

Fantastic company to deal with

About this branch

Regulated by

Legal services

Personal areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter