Jury O'Shea Llp

I have just exchanged contracts on the sale of my parents property. Kevin Ross and Isabella Rimmer were exceptional throughout - proactive at all times with crucial advice that saved time and avoided problems. Highly recommended.

Both Amy and Isabella in London were efficient, helpful and very professional. My property conveyance was carried out in record time and I would have no hesitation on recommending them.

We have just purchased a probate property which was sold via Co-op Legal Services, Move With Us & DC Law which was the most stressful purchase ever due to their poor communication and time taken to confirm basic legal requirements. The Hove office, especially Lauren Fitzgerald, together with Bethany Jones and Nicola Carswell went above and beyond what was required to ensure we exchanged and completed the same date as the sale of our property. We really cannot thank the team enough as we know how hard they worked on this purchase, often having to chase information daily by telephone and sending several emails requesting the same information, they remained professional at all times, regularly updated us and gave honest advice, especially when we were contemplating withdrawing our offer. We have now moved to our forever home and that's all because of hard work and dedication Lauren and her team provided. For anyone considering appointing Jury O'Shea - we would highly recommend and would not use any other company as they are simply the best.

Avoid at all costs if you're using funds gifted from abroad – they are utterly unknowledgeable and obstructive when it comes to performing compliance/anti-money laundering checks for overseas gifts. I was faced with endless delays, unreasonable demands, and slow/low-quality service. They ended up delaying my purchase timeline by over 1 month. I worked with Jasmin Potts at Jury O’Shea on a property purchase where a substantial share of my deposit came as gifted funds from my parents in Romania. From day one I was transparent: I onboarded both myself and my two parents on the the electronic ID verification system that Jury uses (eCOS). There we all had to submit full personal and bank information, including over 12 months of bank statements for both myself and my two parents. Despite completing all those online forms, I was then asked again for my parents' bank statements, even though my parents had already submitted these on eCOS. I comply and gather all my parents' bank statements once again to send to the solicitor directly via email. To make everything as clear as possible, I clearly highlight all the relevant credits/income entries within my parents' bank statements (which more than justified the gifts they sent me), as well as all their outgoing transfers to my UK bank account. Additionally, I clearly specified how my parents have earned their income and how this is reflected in the payment references of the credits shown on their bank statements. At this point I thought they would finally be able to wrap up the checks, but I couldn't have been more wrong. After many days of unsuccessfully trying to reach out to the solicitor, they come back saying that the documents I have provided are not sufficient and that they now need: - shareholder letters from the 3 companies where my father is a shareholder and earns dividends from - documents certifying the dividend payouts made by all 3 of these companies in the most recent years - payslips / employer letter confirming salary to further verify my mother's income from her workplace Once again we comply and send in the additional documents. Guess what happened next after they took yet another week to "review" these new documents (while responding very slowly or not responding at all to my constant calls/emails)? Of course they required even more documents. This time they ask for: my father's tax returns and bank statements for the last 3 years (!!!), a custom accountant letter addressed to the solicitor confirming my father's dividends and annual income (!!!), as well as further duplicate requests such as a document certifying my mother's salary. They also asked me to re-onboard both my parents using a new ID check platform because eCOS wasn’t suitable. At this point me and my family are getting quite fed up with this circus. We check with several independent UK solicitors and they all tell us that these requests are completely unreasonable and that they most likely stem from utter incompetence on Jury O'Shea's part when it comes to handling AML checks for overseas gifts. I verbally challenge Jasmin regarding their unreasonable requests and interminable delays with regards to my onboarding. She told me I was being “contentious” and encouraged me to go elsewhere. That's probably the best thing she did for me because after that I moved to Farani Taylor Solicitors — and within 4 working days they completed all AML checks. They only asked me to provide: - A standard letter signed by my parents confirming their gifts to me - Bank statements from me and my parents - completing the eCOS questionnaire (just for myself) That’s how this should have gone. No drama. No endless delays. No compliance theatre. Thus, Jasmin Potts and Jury O’Shea have caused me over 4 weeks of delays, potentially jeopardised my property timeline, and buried me in pointless paperwork. Their understanding of AML compliance — especially for gifted overseas funds — is, frankly, not fit for purpose. Do yourself a favour and go with a modern, responsive, and competent firm like Farani Taylor instead.

1.They left a trainee with no real guidance or superior to complete the conveyancing of my flat. 2. When I found an error sometime later it was next to impossible to get an associate within the department to check that all had been completed properly. While the original error had been rectified, I wanted reassurance that all was well. 3. When I contacted the head of property, he ignored my emails and requests. I have never been treated so badly by a law firm in my life.