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How Actons Compares

Value for money

!

Limited data.

This firm - 90%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Actons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Actons. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Actons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Actons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Actons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Actons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Actons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    28
  • Very Good

    1
  • Average

    1
  • Poor

    2
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Spencer

Matter Type:

Personal Injury Law

Spencer

February 27, 2024

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Collected on:

Personal Injury Compensation

Lisa O’rourke dealt with my case and I couldn’t be more happier , she was professional all throughout my calls would always get answered and if missed I would. Alwayse here back pretty sharpish , very kind very understanding very helpful , will definitely recommend and will definitely come back in the future , I feel like if I/you was to go to another company the outcome would be as good as what you would get here in every aspect ,
Kind regards
Spencer

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GR Sillero

Matter Type:

Personal Injury Law

GR Sillero

February 26, 2024

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Collected on:

Personal Injury Compensation

This was my first time using solicitors for an injury. I was a bit hesitant but from the very beginning Lisa was just excellent. Very communicative and transparent, she put my mind at ease and guided me through the process.
She has also been amazing at negotiating and winning the case. I would use Actons Solicitors, especially Lisa in a heartbeat if I ever need it again.

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K. D

Matter Type:

Personal Injury Law

K. D

February 25, 2024

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Collected on:

Personal Injury Compensation

We would like to thank June Makings and her team for taking our case on. Great team, brilliant result!

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Anonymous

Matter Type:

Personal Injury Law

Anonymous

January 22, 2024

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Collected on:

Other

Lisa was a pleasure to deal with. She kept us informed all the way and was very helpful.

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John Slade

Matter Type:

Personal Injury Law

John Slade

January 13, 2024

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Collected on:

Personal Injury Compensation

Hello. My first time that i've ever tried to claim for anything in my life , so I started out quite sceptical of the process. I was quickly reassured and made to feel welcome by Lisa, putting me at ease and explaining every step and process that was needed. The way that Lisa kept me unto date with every part of the claim, listening to my points of view at all times, was exceptional. I felt as if I had a friend in her who was ready to stand up for me. Thank you Lisa, and well done. What a great out come.
With out doubt I would recommend you.

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MW

Matter Type:

Personal Injury Law

MW

December 22, 2023

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Collected on:

Personal Injury Compensation

Justine at Actons was very professional and personable. She pitched everything at the right level, kept me informed, and ultimately got us a great result.

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Anonymous

Matter Type:

Personal Injury Law

Anonymous

November 22, 2023

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Collected on:

Personal Injury Compensation

Very helpful and professional, kept me informed all the time

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RJ

Matter Type:

Personal Injury Law

RJ

November 15, 2023

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Collected on:

Personal Injury Compensation

Justine has been great at dealing with my case. She has always been on hand to answer my queries and emails. She is professional, highly knowledgable and sympathetic. I am very thankful to her for helping me during my claim.

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Farhana Ugradar

Matter Type:

Personal Injury Law

Farhana Ugradar

October 23, 2023

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Collected on:

Personal Injury Compensation

Justine has been an absolute pleasure through this whole experience from beginning to end. Very informative, highly knowledged, professional and constantly maintaining communication and contact with me throughout. I was felt like my claim and concerns were in good hands and I was at ease with the way my claim has been handled.

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Anonymous

Matter Type:

Personal Injury Law

Anonymous

June 11, 2023

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Collected on:

Personal Injury Compensation

Justine fully explained the process at the outset and made everything easy to understand with regards to what was happening/timescales, etc.
I really appreciate her help settling my claim and helping active a favourable outcome.

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Reviews collected from

Gail

Gail

August 20, 2023

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Collected on:

Gail

So much care and immediate empathy with my issue! Daniel really got 'under the skin' of my problem, understood it, and analysed and explained it with intelligence and insight. I am very impressed - and very grateful.

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Kevin

Kevin

November 22, 2022

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Kevin

Have dealt with one partner in particular and needed to effect some changes. Initial contact was a bit shakey but quickly sorted and back on track.

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Employer

Employer

November 03, 2022

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Collected on:

Employer

From the start a June was most unhelpful. All I have done is re present information over and over for her as she's either lost it or forgotten what I've sent. Shocking service avoid

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Heidi

Heidi

September 25, 2022

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Collected on:

Heidi

Quick professional service.

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Eden

Eden

April 25, 2022

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Collected on:

Eden

Amazing company! Would 100% recommend to anyone

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Actons are accredited by

accreditation
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About this branch

Description

We provide solution based, incisive legal advice – in plain English, so you can concentrate on the things that really matter. Based in the heart of Nottingham city centre, Actons is a law firm with a vibrant, friendly culture and a client base that is the envy of many of our competitors. Our lawyers offer real experience and proactive, effective legal advice across a broad range of legal services and industry sectors. Actons is Nottingham’s leading independent law firm and is known for its open and friendly culture, underpinned by top quality legal services. Whilst our origins date back some 200 years, we’re a modern, progressive, ambitious law firm on a journey. Whether you are looking for a fresh approach to your legal advice or a new career opportunity, come and talk to us! Not only are we included in legal directories, The Legal 500 and Chambers & Partners, but we were also included in The Times Best Law Firms 2019. We’re also a member of LawNet, the leading network of independent UK law firms.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - M&A and warranty disputes
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Holiday Pay Issues
    • Maternity and Paternity
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Back Injury At Work
    • Burns, Scars and Lacerations At Work
    • Dog Bite
    • Gym Injury Compensation
    • Head Injury At Work
    • No Win No Fee
    • Personal Injury Law
    • Slips, Trips and Falls
    • Supermarket Accident
    • Workplace Slip and Trip
  • Professional Negligence
    • Professional Negligence
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Farm partnerships and corporate structures
    • Farming disputes
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Employment - business
    • Management buyouts
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Computer and IT Law
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