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Actons

Actons, 4-8 Regent Street, Nottingham, Nottinghamshire, NG1 5BQ

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Actons, 4-8 Regent Street, Nottingham, Nottinghamshire, NG1 5BQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 62882

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Actons Review Scores & Client Satisfaction Overview

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Accreditations

Actons are accredited by

Cyber Essentials Certified accreditation awarded to Actons
Lawnet accreditation awarded to Actons
Lawnet Approved Firm Quality and Service Accredited accreditation awarded to Actons

Description

At Actons, we are proud to be one of Nottingham’s leading independent law firms. We’re well-known for our open and friendly culture, underpinned by top-quality legal advice. Whilst our origins date back some 200 years, we’re a modern, progressive, ambitious law firm. We provide practical, helpful and expert legal advice to individuals, small to medium-sized businesses, family-managed businesses, charities, through to large national organisations.

Rankings by area of expertise

The rankings below show the areas of expertise that Actons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Actons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Actons are accredited by

Cyber Essentials Certified accreditation awarded to Actons
Lawnet accreditation awarded to Actons
Lawnet Approved Firm Quality and Service Accredited accreditation awarded to Actons

Description

At Actons, we are proud to be one of Nottingham’s leading independent law firms. We’re well-known for our open and friendly culture, underpinned by top-quality legal advice. Whilst our origins date back some 200 years, we’re a modern, progressive, ambitious law firm. We provide practical, helpful and expert legal advice to individuals, small to medium-sized businesses, family-managed businesses, charities, through to large national organisations.

Rankings by area of expertise

The rankings below show the areas of expertise that Actons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Actons

Contact & Locations - Actons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Actons, 4-8 Regent Street, Nottingham, Nottinghamshire, NG1 5BQ

Reviews

0.0 /5 0 Reviews
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What clients say about Actons

The firm is praised for its expertise in wills, trusts, conveyancing and personal injury claims, including dog bite cases. Clients value the team’s professionalism, meticulous attention to detail and clear, knowledgeable advice. They are also described as approachable, patient, empathetic and reassuring, making complex matters feel easy to follow. Remote handling is said to be seamless, with efficient service, regular updates and strong communication throughout. Overall, the firm is seen as supportive, responsive and highly effective, delivering an excellent client experience.

Professional service
Exceeds expectations
Knowledgeable advice
Meticulous handling
Empathetic support
Clear explanations
Efficient process
Regular updates
Friendly manner
Excellent communication

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Reviews

4.9 /5 138 Reviews
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Rating

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Clients say

What clients say about Actons

The firm is praised for its expertise in wills, trusts, conveyancing and personal injury claims, including dog bite cases. Clients value the team’s professionalism, meticulous attention to detail and clear, knowledgeable advice. They are also described as approachable, patient, empathetic and reassuring, making complex matters feel easy to follow. Remote handling is said to be seamless, with efficient service, regular updates and strong communication throughout. Overall, the firm is seen as supportive, responsive and highly effective, delivering an excellent client experience.

Professional service
Exceeds expectations
Knowledgeable advice
Meticulous handling
Empathetic support
Clear explanations
Efficient process
Regular updates
Friendly manner
Excellent communication

ReviewSolicitors Review List

Profile image of John M Bingham

John M Bingham

Wills, Trusts & Probate

Renew existing Will

Given that I am resident in Cyprus, all transactions had to take place remotely , but this did not detract from the professional way every aspect was handled. The best way I can summarize ; this experience with Chrissy, is this , I was taught in Customer Experiencers. people will not remember if you provide the experience they expect, but if you exceed their expectations the experience becomes memorable, that was the experience I had with Chrissy throughout this process

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A representative from Actons responded to this review

Hi John, thank you for your review. We've shared your kind comments with Chrissey and the team - it's great to hear. If you need anything further, we're always here to help. - The Actons Team

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Tan

Wills, Trusts & Probate

Will service

I cannot recommend Chrissy highly enough. She was exceptionally professional, knowledgeable, and meticulous, whilst also being incredibly empathetic and understanding. Her warm rapport made the whole process of preparing my Will feel comfortable and reassuring. Her service was impeccable from start to finish, and I would have absolutely no hesitation in recommending her. Truly outstanding. Tan

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A representative from Actons responded to this review

Hi Tan, thank you for your review. We've shared your comments with Chrissey and the team. If you need anything further, we're always here to help. - The Actons Team

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Andy

Personal Injury

Excellent service and highly recommend

After being attacked by a dog and hospitalised over night with my injuries I contacted Actons Solicitors, Justine dealt with my case. The whole process was faultless and very efficient, I received compensation and damages for the injuries. I highly recommend Actons and Justine should you be unfortunate like my self with dog bite injuries and need the aid of a solicitor.

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A representative from Actons responded to this review

Hi Any - thanks so much for your review. It's very much appreciated and has been shared with Justine. If there's anything else we can help you with, please do let us know. Thanks - The Actons Team

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anonymous

Wills, Trusts & Probate

Probate

Charley is a very approachable individual and very knowledgeable but prepared to find out from other specialists when needed. She was empathetic and understanding of our situation and extremely patient when dealing with our many questions. The timeline was in line with advice received once we managed to get everything together (third parties were not very helpful). On reviewing the documents we were very pleased we hadn’t tried to do it ourselves! Overall we were very pleased with the service received.

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A representative from Actons responded to this review

Thank you for your kind review. We're delighted to hear that Charley's knowledge, empathy and patience helped make the probate process easier to navigate. We'll be sure to pass your feedback on to her and the team. Thank you for choosing Actons. - The Actons Team

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Marian Dean

Wills, Trusts & Probate

Amending my will

Christina made the process very easy to follow and I was very pleased with the whole experience.

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A representative from Actons responded to this review

Thank you so much for the kind review. We've shared your feedback with Chrissey and the team. If you need any further legal help in the future on anything else, please do get in touch. Thanks - The Actons Team

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Other Reviews

Profile image of Ben Trott

Ben Trott

Company & Commercial

Ben

From start to finish, Peter and his colleagues were brilliant. The initial discussion put me at ease, and the whole process was smooth, with regular updates throughout. I couldn't fault the service and I've worked with a lot of law firms over the years. I would highly recommend them and wouldn't hesitate to instruct them again in the future.

Solicitors tagged in
this review

Thanks so much for the review Ben - it's appreciated. Your feedback has been shared with Peter and the team. If there's anything else we can help you with, please do let us know. Thanks - The Actons Team

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Leigh

Personal Injury

Leigh

Exceptional service and sound advice from June and her team. Highly recommended!

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A representative from Actons responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Spencer

Personal Injury

Personal Injury Compensation

Lisa O’rourke dealt with my case and I couldn’t be more happier , she was professional all throughout my calls would always get answered and if missed I would. Alwayse here back pretty sharpish , very kind very understanding very helpful , will definitely recommend and will definitely come back in the future , I feel like if I/you was to go to another company the outcome would be as good as what you would get here in every aspect , Kind regards Spencer

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GR Sillero

Personal Injury

Personal Injury Compensation

This was my first time using solicitors for an injury. I was a bit hesitant but from the very beginning Lisa was just excellent. Very communicative and transparent, she put my mind at ease and guided me through the process. She has also been amazing at negotiating and winning the case. I would use Actons Solicitors, especially Lisa in a heartbeat if I ever need it again.

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K. D

Personal Injury

Personal Injury Compensation

We would like to thank June Makings and her team for taking our case on. Great team, brilliant result!

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