Will
Overpriced and terrible communication
We hired Laurus to do our conveyancing for a property we bought at auction. On my first conversation with my solicitor I was told I could call her any time if I had a question. That was the last time I spoke to her, she never answered the phone or returned my calls. The communication was absolutely appalling. I had to email and call relentlessly to get answers to basic questions, which eventually got answered by email. Promises to respond promptly were almost never kept. We were in the dark for the vast majority of the process. Three weeks in, we couldn't even get an answer as to whether contact with the sellers solicitors had even been initiated. For the money Laurus charge, this is appalling service. Paying higher fees for conveyancing does not get you a higher calibre of service. Anyone reading this is advised to look elsewhere.