juliette
Collected on:
Left feeling let down and betrayed
I share my experience on here as my experience being a client of Leigh Day, Panagram was such that I would not want anyone to go through what I went through. The initial meeting was filled with promises and assurances that amounted to nothing. The service I received slow and second rate as I was handed a junior person who was away on leave for most of my case which meant that the solicitor in charge overall appeared to have little or no time for my case despite assuming me on numerous occasions that she was 'working very ' my case. I found her attitude unhelpful and short. After a long period of time where I thought and had been led to believe we would be going to court I felt that they bailed on me under the guise of considering the offer I had received was good enough. I felt as if they lost interest - were not on my side - did not fight my corner and when it came to actually doing the work and fighting for my physical and emotional wellbeing in an accident that had nothing to do with my doing anything wrong they gave up. I wish I had never started with them as I spent two years tip toeing in every conversation in the hope that when push came to shove they would come through which they said they would.
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