Leigh Day

My partner was killed by nhs doctor I contacted leigh day highly recomended by someone they took on. My partner died of sepsis following 9 months of non treatment she had a plural effusion after 3 weeks drainage was discharged with no follow up appointments or imaging and died of undiagnosed SEPSIS Leigh Day were approached and asked to look at case withing 18 hours not taking any recorded evidence we were turned down WHY no explanation just a email couldn't even be bothered to call to explain were devastated I'm now so down I'm contemplating taking my life my sons also devastated.

After 4 & half years of going through this process of making a claim; in a case where I had no blame, with the defenders insurer admitting liability, I am left feeling totally let down and unsupported. The1st year Leigh Day were proactive with my case. However after this time & especially in the last year & half they have delayed so much as to be detrimental to the case. Leigh Day were unable to secure funds during this time to be able to fix my vehicle or any of my expenses, paying for all my own physiotherapy which I was assured the insurer would pay. I was sent to a medical consultant who mislead about his specialty. When I most desperately needed legal advice on how to proceed I was told 'it would be difficult to give me any clear advice'. No support was given after repeatedly reporting how the case was effecting my mental wellbeing. I feel that my emotional, physical and financial needs were treated with utter contempt. I am now worse off than if I hadn't made this claim. I had no choice but to settle. I wish I had never taken my case to them.

Signed up with them get compensation for the failed Woodford investment fund. I was led to believe this was on a "No win, no fee" basis. They failed to get compensation but still want a fee.

I share my experience on here as my experience being a client of Leigh Day, Panagram was such that I would not want anyone to go through what I went through. The initial meeting was filled with promises and assurances that amounted to nothing. The service I received slow and second rate as I was handed a junior person who was away on leave for most of my case which meant that the solicitor in charge overall appeared to have little or no time for my case despite assuming me on numerous occasions that she was 'working very ' my case. I found her attitude unhelpful and short. After a long period of time where I thought and had been led to believe we would be going to court I felt that they bailed on me under the guise of considering the offer I had received was good enough. I felt as if they lost interest - were not on my side - did not fight my corner and when it came to actually doing the work and fighting for my physical and emotional wellbeing in an accident that had nothing to do with my doing anything wrong they gave up. I wish I had never started with them as I spent two years tip toeing in every conversation in the hope that when push came to shove they would come through which they said they would.

After climbing from the wreckage, instructing Leigh Day is like plunging your hand into a blender. This appalling firm is simply not competent and not entirely professional. Proceed with extreme caution. The case started badly and over the following five years there were serious mistakes and failings including the failure to obtain a vital witness statement. This was followed by allegations of lying and dishonesty. The Americans would describes this firm as a 'Yard sale.' So imagine random and unwanted things carelessly strewn about in a disorganised and badly managed manner and you will have an idea of what to expect.

Never took my case

Where do I even begin, there are not enough words to share my gratitude. I started this journey back in 2021, after suffering life-changing injuries following the birth of my child. Even making that first step to contact a solicitor was something I went back and forth on so many times. I didn’t know if I had the strength to face it all again—the memories, the trauma, the unknown. What I didn’t realise then was just how long, detailed, and at times overwhelming this journey would be. There were moments where I had to relive some of the hardest experiences of my life, and that is not something you can ever truly prepare for. But from day one, I was never alone. Kirsten Wall has been beside me every single step of the way. Through every question, every worry, every moment of doubt—she was there. Patient, kind, and always understanding. She didn’t just do her job, she truly cared. Marie and Ayla have been just as incredible, showing the same compassion, reassurance, and dedication throughout. I cannot put into words how much it has meant to feel heard, supported, and believed during such a vulnerable time in my life. This team of amazing women have handled everything with such sensitivity and strength, never once making me feel like I was just another case. They made me feel human. They made me feel safe. Five years later, as this journey comes to an end, I look back with so much gratitude. Not just for the outcome, but for the people who stood beside me and helped me through one of the most difficult chapters of my life. If you have suffered birth trauma and are unsure whether to take that first step—please know you don’t have to go through it alone. Kirsten and her team will stand with you, support you, and fight for you with everything they have. I will be forever grateful.

I contacted them twice today and was messed around by the administration on both occasions.

I called the office several times leaving a message for someone to call me back. I was then asked to send all my personal information. I received an email saying they can't help me..I said I needed to speak to someone about my case because it's difficult to explain it all in an email. I found this firm very unprofessional and insensitive.

I recently had cause to claim compensation for an accident which was not my fault. I chose Leigh Day and very glad I did. They made it simple and stress free from the start and always kept me informed. In particular Mary Ojidu made me feel that my case was important to her and did everything to get the result I I think I deserved. I would definitely recommend them.