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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Rosie
Collected on:
Well what can I say outstanding service, friendly solicitors and made each stage of my case easy to understand, always helpful and no question asked was silly. Originally I contacted Thompsons solicitors LLP through Usdaw for some advice as I was in an accident no fault of my own.
Outstanding service
Friendly helpful and professional staff
Made me feel at ease and make each stage easy to understand
Thank you again so much
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Linda
Collected on:
I was kept fully up to date by my solicitor Rachel Hart she was efficient and professional, Rachel worked hard to provide a positive outcome to my claim, she is friendly and always approachable and I would highly recommend her
A representative from Thompsons Solicitors LLP responded to this review on 23 June, 2025:
Dear Linda, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Rachel and the team at Thompsons. I will pass along your comments. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE
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Geraldine
Collected on:
Having suffered a serious accident at work, I used Thompson's Solicitors in my fight for compensation against my employer. My case was handled by Michelle Blakemore and her team. From the very start, Michelle provided a very professional and diligent service. All of my queries and emails were answered immediately, in a clear and concise manner.
Even though my case was complex and protracted, Michelle supported me whole heartedly, all the way through, to a successful conclusion.
I have no reservations in recommending Thompson's Solicitors.
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Matter Type:
Military Accident Claim
lloyd
Collected on:
Very professional and prompt response when any questions were asked etc
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davide
Collected on:
Thompsons Solicitors is a pillar in executing justice, especially when it comes to protecting vulnerable people and workers.
Roger has been a professional advocate in defending my rights.
He has shown empathy, been a good listener and mediator, and applied the law in the most balanced way. He did this not only to protect me but also to help establish solid relationships with the employer despite the conflict.
I cannot recommend enough how their humanity and strong expertise in the field are key when you need someone trustworthy to apply the law in its most intrinsic and beautiful value.
Thank you from the depth of my heart.
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Matter Type:
Cycling Accident
martin
Collected on:
Used thompsons for a personal injury claim (hit by car while cycling) and cannot fault them. I dealt with Phillip James and emma garland. They were very understanding and patient with my lack of tech abilities when It comes to filling in online forms etc. They made a not very nice experience quite bearable. Commutation was I think the best quality. Promptly answered emails and having phil actually answering the phone for the majority of the time was extremely helpful, especially if i was concerned about something. If I am unfortunate enough to have to go through this process again, I will not hesitate to use thompsons and hopefully Philip James again
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Paul
Collected on:
Navigating legal proceedings was a very unfamiliar and stressful process for me, until Eduardo was put on my case. Throughout the process he frequently provided me with supportive advice and clear explanations, detailing what the next stages would entail. Any time medical appointments and tests were required, Eduardo would ensure that they were arranged as quickly as possible, for a time that suited me best. Overall, his expertise and professional demeanour, instilled me with great confidence that my case would be promptly resolved in my favour. I can not thank Eduardo enough for his continuous support in this difficult time and would wholeheartedly recommend him and Thompson's.
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Janyce
Collected on:
It has taken a while to conclude, but my personal injury claim has been completed very succesfully, with an excellent settlement for me.
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Debbie
Collected on:
After a work place injury I needed a lawyer who would understand the physical and emotional challenges I was facing. Throughout the claim process my solicitor Philip James was always very responsive to my emails and gave me guidance every step of the way. Philip was also very approachable and at the end of the phone if I needed to talk things through and this was certainly very helpful in putting my mind at ease.
Although my claim took a long time due to further medical intervention and rehabilitation, Philip was always patient and bought my claim to a successful conclusion. I am extremely grateful for his hard work and would recommend his services.
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Paweł
Collected on:
I had an excellent experience with Sarah Lake at Thompsons Solicitors for my motorcycle accident personal injury claim. Sarah was professional, empathetic, and kept me informed every step of the way. Her expertise and dedication resulted in a settlement I’m very happy with. I highly recommend Sarah and Thompsons Solicitors for anyone needing top-notch legal representation.
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