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Thompsons Solicitors LLP

Also known as :

  • Thompsons Solicitors
  • J M Parsons And Co
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Thompsons Solicitors LLP

How Thompsons Solicitors LLP Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 16%
Overpriced 5%
About Right 77%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Thompsons Solicitors LLP only have 365 reviews listed here

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Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    336
  • Very Good

    9
  • Average

    1
  • Poor

    0
  • Awful

    19

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
lloyd

Matter Type:

Military Accident Claim

lloyd

May 07, 2025

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Collected on:

Accident claim

Very professional and prompt response when any questions were asked etc

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davide

davide

May 02, 2025

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Collected on:

review: Roger: Outstanding Legal Support with Heart and Integrity

Thompsons Solicitors is a pillar in executing justice, especially when it comes to protecting vulnerable people and workers.
Roger has been a professional advocate in defending my rights.
He has shown empathy, been a good listener and mediator, and applied the law in the most balanced way. He did this not only to protect me but also to help establish solid relationships with the employer despite the conflict.
I cannot recommend enough how their humanity and strong expertise in the field are key when you need someone trustworthy to apply the law in its most intrinsic and beautiful value.

Thank you from the depth of my heart.

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martin

Matter Type:

Cycling Accident

martin

May 01, 2025

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Collected on:

Great personal service

Used thompsons for a personal injury claim (hit by car while cycling) and cannot fault them. I dealt with Phillip James and emma garland. They were very understanding and patient with my lack of tech abilities when It comes to filling in online forms etc. They made a not very nice experience quite bearable. Commutation was I think the best quality. Promptly answered emails and having phil actually answering the phone for the majority of the time was extremely helpful, especially if i was concerned about something. If I am unfortunate enough to have to go through this process again, I will not hesitate to use thompsons and hopefully Philip James again

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Paul

Paul

April 16, 2025

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Collected on:

Fantastic service

Navigating legal proceedings was a very unfamiliar and stressful process for me, until Eduardo was put on my case. Throughout the process he frequently provided me with supportive advice and clear explanations, detailing what the next stages would entail. Any time medical appointments and tests were required, Eduardo would ensure that they were arranged as quickly as possible, for a time that suited me best. Overall, his expertise and professional demeanour, instilled me with great confidence that my case would be promptly resolved in my favour. I can not thank Eduardo enough for his continuous support in this difficult time and would wholeheartedly recommend him and Thompson's.

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Janyce

Janyce

April 02, 2025

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Collected on:

great experience

It has taken a while to conclude, but my personal injury claim has been completed very succesfully, with an excellent settlement for me.

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Debbie

Debbie

January 13, 2025

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Collected on:

Personal Injury Claim

After a work place injury I needed a lawyer who would understand the physical and emotional challenges I was facing. Throughout the claim process my solicitor Philip James was always very responsive to my emails and gave me guidance every step of the way. Philip was also very approachable and at the end of the phone if I needed to talk things through and this was certainly very helpful in putting my mind at ease.
Although my claim took a long time due to further medical intervention and rehabilitation, Philip was always patient and bought my claim to a successful conclusion. I am extremely grateful for his hard work and would recommend his services.

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Paweł

Paweł

December 02, 2024

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Collected on:

I had an excellent experience

I had an excellent experience with Sarah Lake at Thompsons Solicitors for my motorcycle accident personal injury claim. Sarah was professional, empathetic, and kept me informed every step of the way. Her expertise and dedication resulted in a settlement I’m very happy with. I highly recommend Sarah and Thompsons Solicitors for anyone needing top-notch legal representation.

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Vreau

Vreau

November 28, 2024

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Collected on:

Claim for left ear cut at work

I am going to be honest with you, there was a lot of paperwork and a lot of emails and communication and I had to do my bit and send all the information, pics and docs that they need and always chase for the next step for my claim. But in the end, my claim was successful. A Big Thank you to P J and all the Thompsons Solicitors Team that helped me with my case. All the best !

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Keith

Keith

November 07, 2024

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Collected on:

Thany you Thompsons Solicitors

I can’t thank Thompsons enough for all their hard work and effort over the last 18 month. Not only did they get me compensation for an accident (no fault of my own) but they helped me get my health back on track by putting Medicess in charge of my medical needs (thank you Simone).
I’d just like to thank Gary Tierney, Emma Garland and Emma Whysall (and anyone else that worked on my case) for doing everything to help me get my life back on track. I’ll be forever grateful. You are all brilliant and amazing.

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flat

Matter Type:

Road Traffic Accident

flat

October 25, 2024

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Collected on:

Do you use.

They are really bad.. Incompetence should be their name

Had an accident nearly 2 years ago.. Liability was admitted the day after by the other parties insurers...
But still, not contacted them with a figure of compensation. Nearly two years later and I keep having to bug them or they do not appear to do anything..
Only using them as its free through my unite union membership

Still waiting for them to submit the documents to the liable party.

And get fobbed off constantly

Do not use... Do not use, especially if your paying for it.
Luckily my union are paying

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Clinical Negligence
    • Dental Negligence
  • Crime/ Criminal Defence
    • Criminal defence - All
    • Professional Conduct
    • Regulatory Defence
  • Personal Injury
    • Personal Injury Law
  • Professional Negligence
    • Professional Negligence
    • Professional Negligence law