Matter Type:
Probate
EAA
Collected on:
Escalated Complaint to Solicitor Regulator - unprofessional
Unprofessional with exorbitant charges - no follow up; significant delays and no breakdown of charges provided. No response from solicitors or responses to complaints, no acknowledgment from senior partners. Unfair dealings causing financial losses. They were supposed to be managing probate and settlement of my mothers estate - it’s been over 6months and they are still holding onto funds from sale despite telling me twice they’re going to make interim settlements - that was more than a month ago after chasing them repeatedly. Now they’ve gone completely silent. The solicitor and partner don’t even answer or return calls; no customer service e at all! They’re disinterested and treat clients unfairly.
I’ve been left with no choice but to escalate to the solicitors regulator now. Hoping SRA sort it out, of course that’s even more delays and financial losses in the meantime.
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