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Cook Legal Limited

5.0 | 60 Reviews 60 Reviews | Housing & Property
66 Total Company Reviews info icon Housing & Property | info icon 66 Total Company Reviews Housing & Property | info icon 66 Total Company Reviews

28b Thingwall Road, Irby, Wirral, Merseyside, CH61 3UE

Accepting new clients

28b Thingwall Road, Irby, Wirral, Merseyside, CH61 3UE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8001282

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Cook Legal Limited |

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Cook Legal Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5
Trading names:
Cook Legal Solicitors

Description

Cook Legal Solicitors is a Wirral-based law firm specialising in Tenancy Deposit Claims. We offer practical, client-focused legal advice across the Wirral and North West England.

Rankings by area of expertise

The rankings below show the areas of expertise that Cook Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Cook Legal Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 5.0/5
Value for money 4.9/5
Trading names:
Cook Legal Solicitors

Description

Cook Legal Solicitors is a Wirral-based law firm specialising in Tenancy Deposit Claims. We offer practical, client-focused legal advice across the Wirral and North West England.

Rankings by area of expertise

The rankings below show the areas of expertise that Cook Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Cook Legal Limited

Meet the team of Cook Legal Limited

Contact & Locations - Cook Legal Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

28b Thingwall Road, Irby, Wirral, Merseyside, CH61 3UE

Reviews

5.0 /5 60 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Cook Legal Limited

The firm specialises in landlord–tenant and personal injury matters, offering knowledgeable, strategic legal expertise and clear, timely guidance. Clients value professional, courteous communication, responsiveness, attention to detail and reliability — including effective remote support — which makes stressful cases easier to manage and inspires strong recommendations.

Great service
Fantastic staff
Excellent support
Highly recommended
Professional conduct
Courteous team
Timely updates
Clear explanations
Attention to detail
Responsive lawyer

ReviewSolicitors Review List

Profile image of Laura

Laura

Verified

Absolutely amazing, professional & sympathetic

Well, what can I say about Shannon. From the get go, Shannon was patient and happy to answer any questions I had (no matter how daft they sounded to myself). Shannon was more than happy to break down the legal terms so I had a full understanding of everything that was going on. Shannon was always punctual at responding to emails and called when she needed to get in touch quicker. After a long 2 years, the case was successful after a lot of work by Shannon on behalf of Cook Legal. I'd recommend Shannon to anyone who needs help and support, particularly in a case which involved a rental tenancy deposit not being placed in an approved scheme, Shannon was able to recover my initial deposit and the added costs I was entitled to. Thanks again Shannon!

Legal experts tagged in
this review

0
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Profile image of Muhammad Yousaf

Muhammad Yousaf

Verified
Housing & Property

House Deposit claim

Excellent customer service they did unbelievable support through out the process would definitely recommend that

Legal experts tagged in
this review

Reply by profile image of Shannon Morgan

Shannon Morgan

Dear Muhammad, Thank you for your positive review, I'm glad you were happy with the service and support received. Best regards, Cook Legal

0
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Profile image of Dr. Sanjeewa Aryasingha

Dr. Sanjeewa Aryasingha

Verified
Housing & Property

Rent deposit compensation

Cook legal was recommended to me by a friend who also sought their services. While renting a property in the UK my landlord failed to keep his word and return the deposit. It was in this backdrop that I approached Cook Legal and their team which was simply brilliant. By this time I had left UK, but this did not hamper the efforts of Cook legal. They took charge and guided me and updated me every step of the way. They were very professional, courteous and timely. I highly recommend their services to anyone who requires similar legal assistance.

Legal experts tagged in
this review

Reply by profile image of Shannon Morgan

Shannon Morgan

Dear Sanjeewa, Thank you for taking the time to share your experience with us at Cook Legal. Your feedback truly means a great deal to our team. We wish you all the very best for the future, and please don’t hesitate to reach out if we can ever assist you again. Best regards, Cook Legal

0
Collected on: ReviewSolicitor collection source logo
Profile image of Danguole

Danguole

Verified
Housing & Property

Excellent

Shanon is a amazing lawyer. Shes always been quick and efficient in responding. True professional and would recommend her services.

Legal experts tagged in
this review

Reply by profile image of Shannon Morgan

Shannon Morgan

Dear Danguole, Thank you for your positive feedback, I am so glad we were able to assist. Best regards, Cook Legal Limited

0
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Profile image of Giovanni Nunziata

Giovanni Nunziata

Verified
Housing & Property

Shannon is a star.

Polite, friendly, professional. Shannon went beyond and above to get my deposit back from a very naughty, shady and un uncooperative landlord. Not only I got my deposit back, but I also received compensation for all the years he did not register the deposit in a scheme. Thank you so much Shannon, the landlord got what he deserved and we will enjoy our compensation fully

Legal experts tagged in
this review

Reply by profile image of Shannon Morgan

Shannon Morgan

Dear Giovanni, Thank you so much for your kind words, your support is truly appreciated. We wish you all the best for the future. Best regards, Cook Legal Limited

0
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Other Reviews

Profile image of Laura Pugh

Laura Pugh

Laura

Well, what can I say about Shannon. From the get go, Shannon was patient and happy to answer any questions I had (no matter how daft they sounded to myself). Shannon was more than happy to break down the legal terms so I had a full understanding of everything that was going on. Shannon was always punctual at responding to emails and called when she needed to get in touch quicker. After a long 2 years, the case was successful after a lot of work by Shannon on behalf of Cook Legal. I'd recommend Shannon to anyone who needs help and support, particularly in a case which involved a rental tenancy deposit not being placed in an approved scheme, Shannon was able to recover my initial deposit and the added costs I was entitled to. Thanks again Shannon!

0
Collected on: Google collection source logo
Profile image of David

David

Housing & Property

David

I had an excellent experience working with this lawyer. From the very beginning, they were professional, knowledgeable, and genuinely invested in my case. Everything was explained clearly, my questions were answered promptly, and I always felt informed and supported throughout the process. Their attention to detail and strategic approach made a stressful situation much easier to manage. I truly felt that my best interests were the top priority. I would highly recommend this lawyer to anyone looking for reliable, effective, and compassionate legal representation.

Legal experts tagged in
this review

A representative from Cook Legal Limited responded to this review

We really appreciate your wonderful feedback and are so happy to know we made a valuable difference! It's satisfying to hear that you felt well-informed and supported throughout. Your recommendation warms our hearts. Thank you for choosing us! 😊

0
Collected on: Google collection source logo
Profile image of Giovanni

Giovanni

Housing & Property

Giovanni

Polite, friendly, professional. Shannon went beyond and above to get my deposit back from a very naughty, shady and un uncooperative landlord. Not only I got my deposit back, but I also received compensation for all the years he did not register the deposit in a scheme. Thank you so much Shannon, the landlord got what he deserved and we will enjoy our compensation fully

Legal experts tagged in
this review

A representative from Cook Legal Limited responded to this review

We’re so grateful for your kind words and delighted we could assist in your case! It's incredibly fulfilling to know Shannon’s dedication made such a positive impact. Knowing that you can enjoy your compensation makes us smile. Thank you for sharing your experience with us; it truly means a lot! 😊

0
Collected on: Google collection source logo
Profile image of Elahe

Elahe

Housing & Property

Elahe

Hi I had an outstanding experience working with Shannon and the team at Cook Legal. Their professionalism, expertise, and dedication were truly exceptional. Shannon’s guidance and support throughout our legal case were invaluable, and the team’s commitment ensured a smooth and successful outcome. I highly recommend Shannon and Cook Legal to anyone seeking top-notch legal representation. Many thanks😍🙏

Legal experts tagged in
this review

A representative from Cook Legal Limited responded to this review

Thank you, Elahe – we really appreciate your heartfelt review. Shannon and the team are so pleased to have supported you through your case. Your trust means a lot to us, and we’re delighted we could achieve a smooth and successful outcome together. Thanks again for your recommendation and lovely message! 🙏

0
Collected on: Google collection source logo
Profile image of soroush

soroush

Housing & Property

soroush

Hello everyone, I had the pleasure of working with Shannon and the team at Cook Legal, and I couldn’t be more impressed. Their professionalism, attention to detail, and unwavering commitment to their clients are truly remarkable. Shannon guided us through every step of our legal matter with clarity and expertise, making a potentially stressful process smooth and manageable. I wholeheartedly recommend Shannon and Cook Legal to anyone seeking reliable and highly skilled legal representation.

Legal experts tagged in
this review

A representative from Cook Legal Limited responded to this review

Thank you so much, Soroush, for your kind words. We’re thrilled to hear that your experience with Shannon and the team was such a positive one. We pride ourselves on guiding our clients through every step with care and clarity, so it’s lovely to know that came through. Wishing you all the best and thank you again for recommending Cook Legal!

0
Collected on: Google collection source logo

Reviews

5.0 /5 66 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Cook Legal Limited

The firm specialises in landlord–tenant and personal injury matters, offering knowledgeable, strategic legal expertise and clear, timely guidance. Clients value professional, courteous communication, responsiveness, attention to detail and reliability — including effective remote support — which makes stressful cases easier to manage and inspires strong recommendations.

Great service
Fantastic staff
Excellent support
Highly recommended
Professional conduct
Courteous team
Timely updates
Clear explanations
Attention to detail
Responsive lawyer

ReviewSolicitors Review List

Profile image of Eman

Eman

Verified

Helpful and professional service

I had a really positive experience. Shannon was very kind and helpful throughout my case and kept me updated at every stage. The process was handled quickly and professionally, and I’m happy with the outcome I received. Overall, I appreciate the support and clear communication.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Laura

Laura

Verified

Absolutely amazing, professional & sympathetic

Well, what can I say about Shannon. From the get go, Shannon was patient and happy to answer any questions I had (no matter how daft they sounded to myself). Shannon was more than happy to break down the legal terms so I had a full understanding of everything that was going on. Shannon was always punctual at responding to emails and called when she needed to get in touch quicker. After a long 2 years, the case was successful after a lot of work by Shannon on behalf of Cook Legal. I'd recommend Shannon to anyone who needs help and support, particularly in a case which involved a rental tenancy deposit not being placed in an approved scheme, Shannon was able to recover my initial deposit and the added costs I was entitled to. Thanks again Shannon!

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Muhammad Yousaf

Muhammad Yousaf

Verified
Housing & Property

House Deposit claim

Excellent customer service they did unbelievable support through out the process would definitely recommend that

Legal experts tagged in
this review

Reply by profile image of Shannon Morgan

Shannon Morgan

Dear Muhammad, Thank you for your positive review, I'm glad you were happy with the service and support received. Best regards, Cook Legal

0
Collected on: ReviewSolicitor collection source logo
Profile image of Dr. Sanjeewa Aryasingha

Dr. Sanjeewa Aryasingha

Verified
Housing & Property

Rent deposit compensation

Cook legal was recommended to me by a friend who also sought their services. While renting a property in the UK my landlord failed to keep his word and return the deposit. It was in this backdrop that I approached Cook Legal and their team which was simply brilliant. By this time I had left UK, but this did not hamper the efforts of Cook legal. They took charge and guided me and updated me every step of the way. They were very professional, courteous and timely. I highly recommend their services to anyone who requires similar legal assistance.

Legal experts tagged in
this review

Reply by profile image of Shannon Morgan

Shannon Morgan

Dear Sanjeewa, Thank you for taking the time to share your experience with us at Cook Legal. Your feedback truly means a great deal to our team. We wish you all the very best for the future, and please don’t hesitate to reach out if we can ever assist you again. Best regards, Cook Legal

0
Collected on: ReviewSolicitor collection source logo
Profile image of Danguole

Danguole

Verified
Housing & Property

Excellent

Shanon is a amazing lawyer. Shes always been quick and efficient in responding. True professional and would recommend her services.

Legal experts tagged in
this review

Reply by profile image of Shannon Morgan

Shannon Morgan

Dear Danguole, Thank you for your positive feedback, I am so glad we were able to assist. Best regards, Cook Legal Limited

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Laura Pugh

Laura Pugh

Laura

Well, what can I say about Shannon. From the get go, Shannon was patient and happy to answer any questions I had (no matter how daft they sounded to myself). Shannon was more than happy to break down the legal terms so I had a full understanding of everything that was going on. Shannon was always punctual at responding to emails and called when she needed to get in touch quicker. After a long 2 years, the case was successful after a lot of work by Shannon on behalf of Cook Legal. I'd recommend Shannon to anyone who needs help and support, particularly in a case which involved a rental tenancy deposit not being placed in an approved scheme, Shannon was able to recover my initial deposit and the added costs I was entitled to. Thanks again Shannon!

0
Collected on: Google collection source logo
Profile image of Neal Griffiths

Neal Griffiths

Neal

Great service from start to finish. Shannon was fantastic

0
Collected on: Google collection source logo
Profile image of David

David

Housing & Property

David

I had an excellent experience working with this lawyer. From the very beginning, they were professional, knowledgeable, and genuinely invested in my case. Everything was explained clearly, my questions were answered promptly, and I always felt informed and supported throughout the process. Their attention to detail and strategic approach made a stressful situation much easier to manage. I truly felt that my best interests were the top priority. I would highly recommend this lawyer to anyone looking for reliable, effective, and compassionate legal representation.

Legal experts tagged in
this review

A representative from Cook Legal Limited responded to this review

We really appreciate your wonderful feedback and are so happy to know we made a valuable difference! It's satisfying to hear that you felt well-informed and supported throughout. Your recommendation warms our hearts. Thank you for choosing us! 😊

0
Collected on: Google collection source logo
Profile image of Giovanni

Giovanni

Housing & Property

Giovanni

Polite, friendly, professional. Shannon went beyond and above to get my deposit back from a very naughty, shady and un uncooperative landlord. Not only I got my deposit back, but I also received compensation for all the years he did not register the deposit in a scheme. Thank you so much Shannon, the landlord got what he deserved and we will enjoy our compensation fully

Legal experts tagged in
this review

A representative from Cook Legal Limited responded to this review

We’re so grateful for your kind words and delighted we could assist in your case! It's incredibly fulfilling to know Shannon’s dedication made such a positive impact. Knowing that you can enjoy your compensation makes us smile. Thank you for sharing your experience with us; it truly means a lot! 😊

0
Collected on: Google collection source logo
Profile image of Elahe

Elahe

Housing & Property

Elahe

Hi I had an outstanding experience working with Shannon and the team at Cook Legal. Their professionalism, expertise, and dedication were truly exceptional. Shannon’s guidance and support throughout our legal case were invaluable, and the team’s commitment ensured a smooth and successful outcome. I highly recommend Shannon and Cook Legal to anyone seeking top-notch legal representation. Many thanks😍🙏

Legal experts tagged in
this review

A representative from Cook Legal Limited responded to this review

Thank you, Elahe – we really appreciate your heartfelt review. Shannon and the team are so pleased to have supported you through your case. Your trust means a lot to us, and we’re delighted we could achieve a smooth and successful outcome together. Thanks again for your recommendation and lovely message! 🙏

0
Collected on: Google collection source logo

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