Book an appointment

Book an appointment

Melanie Lazarus & Co Solicitors Limited

01656 750888

View map
Melanie Lazarus & Co Solicitors Limited

How Melanie Lazarus & Co Solicitors Limited Compares

Value for money

!

Limited data.

This firm - 48%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Melanie Lazarus & Co Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

!

Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Melanie Lazarus & Co Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Melanie Lazarus & Co Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 25%
No 75%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

!

Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Melanie Lazarus & Co Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Melanie Lazarus & Co Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 25%
No 75%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Melanie Lazarus & Co Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Melanie Lazarus & Co Solicitors Limited has Not Been Verified by ReviewSolicitors

You may want to discover a firm with an established and proven reputation on ReviewSolicitors


Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Review Sources

Client Reviews

2.0/5

Reviews summary

  • Excellent

    1
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mari

Mari

September 18, 2021

Report to admin

Collected on:

A Life saver

Was so pleased that Melanie accepted me as her client as I was let down by another law firm
Melanie was easy to deal with and instead of me asking what the next steps should be as I was previously it was a refreshing and boosted my confidence that I could lean on her. The whole team were supportive and I regret not going to her initially .

Was this review helpful?

A

Matter Type:

Divorce

A

October 24, 2019

Report to admin

Collected on:

Terrible.

Only interested in her own financial gain. Advised me incorrectly. Overcharged me.
Only got to decree nisei stage, no young children or property to sort out. Terrible!

Was this review helpful?

Vienna

Matter Type:

Divorce

Vienna

September 16, 2019

Report to admin

Collected on:

Disgusting!

Merely put her own financial interest over mine.

Was this review helpful?

Vienna

Matter Type:

Divorce

Vienna

March 29, 2019

Report to admin

Collected on:

Melanie LiesRus. ‘Consideried one of the leading law firms in South Wales’ (BY HERSELF)

I instructed Ms Lazarus to deal with divorce related finances and made my wish for mediation and a prompt and amicable settlement most clear. Highly distressed Ms Lazarus recommended I attend counselling. She made no attempt whatsoever to try to keep me out of court (where I eventually ended up) as she catagorically refused to put offers to settle to my then husband as he had not provided his pension information. At a hearing I desperately tried to avoid the judge severely criticised Ms Lazarus for her failure to try to obtain them. Ms Lazarus ignored a court order to try to agree a value of a matrimonial property and instead instructed a very expensive chartered surveyor which resulted in massive (unnecessary) costs to me and my then husband. She had her receptionist make calls and charged me her hourly rate (ie £240) each time she did so even though her regulator stipulates dispursements must be charged to clients at the actual cost. She subjected me to a cost of over a £1000 by booking a barrister for a court hearing she eventually informed me was ‘very much a paperwork exercise’. She insisted I attend her office to go through a simple form I could easily have checked at home affording her another opportunity to hike up her bill. She was instructed to merely send my then husband’s solicitor a USB stick yet she unnecessarily transcripted the entire contents of it before telling me she did not think it was a good idea to send it (charge for a completely unnecessary exercise £360). When I told her I had no money she suggested I approach my 76 year old mother to continue paying her fees. My mother was battling cancer and undergoing gruelling chemotherapy when Ms Lazarus made her suggestion. Ms Lazarus was aware of my mother’s illness. Ms Lazarus caused me unbelievable distress with her refusal to try to settle out of court and the fees she continued to rack up such as £24 for letters that were necessary to sort out her errors and £24 for one line emails. When I told Ms Lazarus I intended seeing another solicitor she resigned and charged me £24 for her letter doing so. To add insult to injury she then refused to give me my files on the day she agreed to as her final bill could not be paid owing to the fact she gave me the wrong figure. Every part of my dealings with Ms Lazarus were stressful and where she took every opportunity to run up my bill and did nothing to try to keep me out of court even though she has a professional duty to try to keep her clients out of court. Despite her impressive claims on her website Ms Lazarus has thus so far failed to substantiate them and the Legal 500 (who keep a list of the best solicitors and firms) confirmed she is definitely not on their list nor is her firm. On a positive note Ms Lazarus went some way to acknowledging the appalling way she managed my affairs and offered to pay me £1000. I have now passed the matter to The Legal Ombudsman who I hope will order a full refund of all the £9000 (ish) fees I paid her which was a complete waste of money and where she was the only one to benefit from her refusal to try to settle out of court. I am further hopeful the Legal Ombudsman will order her to pay further compensation for her failures including another large bill it was necessary for me to incur when I had to employ another solicitor who said they considered ‘Ms Lazarus had severly predjudiced my position. I am of the opinion Ms Lazarus is a disgrace to the legal profession and where her agenda is to benefit from the distress of those who go to her for assistance at a very emotional time. It is my view Ms Lazarus capitalised on my misery and unfortunate circumstances with her disingenuous sympathy to feather her own nest to the extreme financial and emotional detriment of her client. May she hang her immoral head in utter shame.

Was this review helpful?

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Wills