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How RLE Law Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of RLE Law on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using RLE Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 12%
About Right 84%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used RLE Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how RLE Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used RLE Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how RLE Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that RLE Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    177
  • Very Good

    17
  • Average

    1
  • Poor

    3
  • Awful

    10

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Janet,

Verified review

This review has been left by a verified client who used RLE Law.

Janet,

November 01, 2024

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Collected on:

Advice about Will & Probate

Although it took quite some time for issues to be sorted, it was outside agencies that caused the problem.

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Anonymous,

Verified review

This review has been left by a verified client who used RLE Law.

Matter Type:

Agricultural land for sale or development

Anonymous,

October 15, 2024

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Collected on:

Conveyancing

Very professional and businesslike. Easy to make contact.

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D D

D D

October 12, 2024

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Collected on:

Poor service in dealing with probate estate

There has been a lack of communication, incorrect papework sent to banks, missed accounts, fees well over last estimate and a great turnaround of staff.
I would advise against using them

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Anonymous,

Verified review

This review has been left by a verified client who used RLE Law.

Matter Type:

Agricultural land for sale or development

Anonymous,

September 23, 2024

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Collected on:

Home sale

Good communication, straightforward communication and process

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Gerald Hope

Verified review

This review has been left by a verified client who used RLE Law.

Gerald Hope

September 22, 2024

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Collected on:

New Home

Very good, professional, very easy transaction, would recommend and would use again if the need arises.

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Gaynor Lovell

Verified review

This review has been left by a verified client who used RLE Law.

Gaynor Lovell

September 19, 2024

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Collected on:

Poor start redeemed

My family have used RLE Law for over 40 years and had the deeds to the property for sale. It took a long time to get a response to my request for someone to deal with a simple conveyancing process. After two months of difficulties contacting the office and solicitor I put in a complaint. Subsequently a new conveyancer was appointed and the matter took the usual 8 weeks for completion. The new conveyancer was responsive and dealt with the matters swiftly and efficiently.

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Jeremy,

Verified review

This review has been left by a verified client who used RLE Law.

Matter Type:

Probate

Jeremy,

September 05, 2024

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Collected on:

mothers funeral

very good efficient service, all questions answered clearly and help given as needed.

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Joseph,

Verified review

This review has been left by a verified client who used RLE Law.

Matter Type:

Agricultural land for sale or development

Joseph,

September 03, 2024

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Collected on:

Knock Knock? Who's there? No one from RLE Law.

A truly unsatisfactory experience that is hard to define within the word count allowed...

RLE law had changes of staff throughout our house purchase. Each time these changes were not communicated to us as the client and there was little handover / continuation of the process.

RLE repeatedly failed to communicate to us. They didnt answer the phone or respond by email. When they did respond they would often only answer one of the 5 questions asked. We ended up having to call them twice a day to make any sort of progress as staff repeatedly claimed they would complete activities, only to then not honour those commitment's. Staff were rude to me, the estate agents and other solicitors.

RLE were unable to resolve basic problems such as a freehold indemnity. This issue was first raised 15th April and took until 29th of July to resolve.

They repeatedly made mistake with paperwork, forgot to issue paperwork and repeatedly had to ask me what document had / had not been sent and signed.

I complained to RLE but to date have had no response to that complaint from RLE management. I find it baffling that there has been no effort from RLE to acknowledge these issues or put them right by offering any kind of reduction in fees or as a minimum an apology!

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Gareth Davies

Verified review

This review has been left by a verified client who used RLE Law.

Gareth Davies

August 30, 2024

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Collected on:

House sale

Very poor communication.
Lack of urgency to communicate and action tasks.
Withholding funds unnecessarily.
Unprofessional attitude.

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Reviews collected from

Lyn

Lyn

March 20, 2024

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Collected on:

Lyn

Can't even begin to express my complete disappointment with this company. They are dreadful. Avoid at all cost. Apart from the fact that they sent very sensitive personal information of mine to a third party email address on at least 3 occasions they were painfully slow & professionally negligent on all levels. I complained & was ignored. I really would avoid.

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Chris

Chris

March 18, 2024

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Collected on:

Chris

Not very helpful.

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Richard

Richard

February 11, 2024

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Collected on:

Richard

Absolutely rubbish. 2 years since we purchased land and still ongoing. They are now trying to charge us extra as costs have gone up since they priced their so called services. Not happening. Still waiting to gain the final documents. Lol. What a joke!!!

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Cj

Cj

February 10, 2024

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Collected on:

A client

Really pleased with the overall service I have had from Victoria Jones from the family department been very supportive throughout my case and very professional would highly recommend thank you so much

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Karen

Karen

December 23, 2023

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Karen

Regularly use this solicitor for my legal tasks. Always pleasant and professional staff

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RLE Law are accredited by

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About this branch

Description

We recognise that people are at the heart of our business. We are committed to the training and development of all of our staff, as a critical element in the delivery of quality legal services to our clients. We recognise that our clients demand efficient and well-trained legal teams to deliver the correct solutions.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Freehold Enfranchisement
    • Housing Associations
    • Investment and buy to let properties
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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