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Verified review
This review has been left by a verified client who used RLE Law.
J Jones
Collected on:
Will
Tea and coffee in reception would be a great addition
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01656 656861
RLE LAW Solicitors was established in 2010 and incorporated the firm of RL Edwards which had been providing legal services to individuals and businesses for over 50 years. We are Lexcel accredited, which is the highest award given by the Law Society where excellent client care standards are met, the first firm of solicitors in the Bridgend and Rhondda Cynon Taf counties with only 500 firms holding the accreditation nationwide. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of RLE Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using RLE Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used RLE Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how RLE Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used RLE Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how RLE Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that RLE Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used RLE Law.
J Jones
Collected on:
Tea and coffee in reception would be a great addition
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This review has been left by a verified client who used RLE Law.
Anonymous
Collected on:
Jessica was excellent to deal with, always had a smile and polite nature, always felt at ease and was never rushed, 1st class service
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This review has been left by a verified client who used RLE Law.
Anonymous
Collected on:
Fees for writing the two wills was acceptable however the fees for two lasting power of attorneys were far too expensive in my opinion
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Angharad Davies
Collected on:
Very happy with the service provided by Emma & Nia. They explained the whole process of how to create a will and what to consider when doing so. They explained all the legal information and made sure I understood.
They were both very friendly and helpful. Will definitely use these solicitors again.
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This review has been left by a verified client who used RLE Law.
Anonymous
Collected on:
RLE Law were there for us when we needed them most. To provide quick, professional, confidential legal support. Emma was so approachable, kind, empathetic and hugely knowledgeable on how we should approach things. We are now lifetime customers/clients of RLE, because we trusted them to help us, and they did. Exceptional service by an exceptional employee.
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This review has been left by a verified client who used RLE Law.
Robert Fraser
Collected on:
Renewing a will is never a pleasant matter but Samantha made us completely at ease, she made the experience so relaxing, she explained everything in detail what was taken place and we were able to absorb all the information she offered
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Graham Harris
Collected on:
I have used your firm several times and I have always had complete satisfaction. The people I have dealt with have been great, everything was explained in detail. Would recommend you to everybody
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Anonymous
Collected on:
Very helpful, knowledgeable and welcoming - an all round good service
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This review has been left by a verified client who used RLE Law.
Matter Type:
Divorce
Leanne Sweeney
Collected on:
Molly Graham handled my divorce with compassion, care and her communication with me throughout was excellent.
Thank you Molly, you have a good future ahead of you.
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Anonymous
Collected on:
Good professional advice and friendly service
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Lyn
Collected on:
Can't even begin to express my complete disappointment with this company. They are dreadful. Avoid at all cost. Apart from the fact that they sent very sensitive personal information of mine to a third party email address on at least 3 occasions they were painfully slow & professionally negligent on all levels. I complained & was ignored. I really would avoid.
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Chris
Collected on:
Not very helpful.
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Richard
Collected on:
Absolutely rubbish. 2 years since we purchased land and still ongoing. They are now trying to charge us extra as costs have gone up since they priced their so called services. Not happening. Still waiting to gain the final documents. Lol. What a joke!!!
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Cj
Collected on:
Really pleased with the overall service I have had from Victoria Jones from the family department been very supportive throughout my case and very professional would highly recommend thank you so much
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Karen
Collected on:
Regularly use this solicitor for my legal tasks. Always pleasant and professional staff
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We recognise that people are at the heart of our business. We are committed to the training and development of all of our staff, as a critical element in the delivery of quality legal services to our clients. We recognise that our clients demand efficient and well-trained legal teams to deliver the correct solutions.