Verified review
This review has been left by a verified client who used RLE Law.
Angela Roberts
Collected on:
Will Writing - Excellent
Fabulous service from start to finish. Thank you.
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RLE Law
01443 775000
RLE LAW Solicitors was established in 2010 and incorporated the firm of RL Edwards which had been providing legal services to individuals and businesses for over 50 years. We have recently been awarded the Lexcel accreditation which is the highest award given by the Law Society where excellent client care standards are met, the first firm of solicitors in the Bridgend and Rhondda Cynon Taf counties with only 500 firms holding the accreditation nationwide. Read more...
- Address
- CF42 6AA
- 01443 775000
- www.rlelaw.com
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Accreditations
Available lawyers at RLE Law
How RLE Law Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of RLE Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using RLE Law. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used RLE Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how RLE Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used RLE Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how RLE Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that RLE Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used RLE Law.
Wayne Lancaster
Collected on:
Will
Very nice people to deal with. Would deal with again.
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Matter Type:
Residential Conveyancing
Susannah
Collected on:
Slow, poor communication and vaguely insulting
- I was advised that the purchase of a flat would take 3 months, but through RLE it took over 8 months
- Very difficult to get ahold of. Multiple voicemails unanswered. I eventually made an appointment for a phone call consultation with them but it wasn't honoured. Even the seller's solicitor couldn't get ahold of them.
- Kept telling me I had done everything I needed to do and then changing their mind and asking me for more paperwork which kept pushing back the completion day.
- My initial mortgage offer expired because RLE was so slow.
- I had to find a printer as I was sent documents through an email and, when I asked them to post them to me as I did not own a printer, they said they would and then never did.
- Even after I bought the leasehold for the flat, the solicitors did not update the freeholder owners of the building which meant that the previous owner was charged for the ground rent. When they refused to pay and sent them my way, I was close to having to pay an extra charge for late payment.
Overall - shockingly poor and very emotionally draining.
The only ray of light was when Bernice and Natalie took over my case in the last month. Natalie in particular was very patient and I finally felt like somebody was willing to help me.
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Verified review
This review has been left by a verified client who used RLE Law.
Matter Type:
Divorce
Amanda
Collected on:
Had a divorce
Very satisfied with everything you done for me I'm very happy 😊
A representative from RLE Law responded to this review on 10 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used RLE Law.
G REES
Collected on:
Probate
The Solicitor handled my case with respect and efficiently
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Verified review
This review has been left by a verified client who used RLE Law.
Karen Lewis
Collected on:
WILLS
Very happy with the service provided. Solicitor who dealt with was friendly, and completely put us at ease. She was very knowledgeable and explained everything clearly, giving us plenty of time to ask questions and repeating anything we didn't understand.
Cost quoted was what we ended up paying which was quite reasonable.
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Verified review
This review has been left by a verified client who used RLE Law.
Rhi
Collected on:
Exceptional Team
I have experienced both the Family and Conveyancing departments of RLE Law and I must say, they're a fantastic firm. When I discovered RLE Law, it was my first experience with seeking legal representation. I have been back twice since and would easily choose them again. They are efficient, reliable and always willing to support in the best way possible. Thank you
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Ceri
Collected on:
Thank you
I contacted RLE Law to produce my Will. I was very happy with the service provided. Jessica provided clear answers to any queries or changes required throughout the process. The level of communication that I received throughout was good and I would recommend RLE Law to anyone looking for this service.
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Linda
Collected on:
Amazing advice and service
From the first phone call to RLE Law in Bridgend to the end of service required. It was friendly, knowledgeable, everything was explained in detail on a personal level. The staff from receptionists to the solicitor were amazing. Thank you for a great service and value for money.
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Anonymous
Collected on:
Wills
Return calls in good time. Be more accurate and check documentation before issuing them.
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Reviews collected from
Nige
Collected on:
Nige
It would be impossible for me to recommend this firm. One star because I cannot post with no stars.
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Steve
Collected on:
Steve
Very professional and friendly service would definitely recommend them to anybody.
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Lyn
Collected on:
Lyn
Can't even begin to express my complete disappointment with this company. They are dreadful. Avoid at all cost. Apart from the fact that they sent very sensitive personal information of mine to a third party email address on at least 3 occasions they were painfully slow & professionally negligent on all levels. I complained & was ignored. I really would avoid.
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Chris
Collected on:
Chris
Not very helpful.
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Richard
Collected on:
Richard
Absolutely rubbish. 2 years since we purchased land and still ongoing. They are now trying to charge us extra as costs have gone up since they priced their so called services. Not happening. Still waiting to gain the final documents. Lol. What a joke!!!
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RLE Law are accredited by
About this branch
Description
We recognise that people are at the heart of our business. We are committed to the training and development of all of our staff, as a critical element in the delivery of quality legal services to our clients. We recognise that our clients demand efficient and well-trained legal teams to deliver the correct solutions.
Regulated by
Legal services
Personal areas of law
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Consumer
- Consumer Disputes
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Freehold Enfranchisement
- Housing Associations
- Investment and buy to let properties
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Purchase and Sale
- Remortgaging
- Residential Conveyancing
- Right of First Refusal
- Transfer of title
- Transfers of equity
- Transfers of parts of land
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Wills, Trusts & Probate
- Probate
- Trusts
- Wills