Ansham White Limited

I engaged this law firm on a friend’s recommendation, trusting it was based on experience. In hindsight, it felt more about gaining brownie points within a networking club than ensuring I received good legal support.

From the start, I committed substantial legal fees and hundreds of hours of legal work. The lead solicitor agreed to a fixed hourly rate, fully aware it was a High Court matter. Yet later, she tried to raise the rate — despite knowing this from the beginning — and when challenged, she passed me off to a junior solicitor at the same rate.

To be clear, the junior staff were professional and courteous. My concerns are with the leadership. I felt ingenuine claims were made, and that my solicitor lacked transparency, fairness, and accountability.

Just days before a key hearing, the barrister they recommended flagged flaws in my statement, forcing a last-minute rewrite. I was charged again for this work. When I later raised concerns and asked for a small discount, there was no acknowledgment.

The firm strongly encouraged me to concede jurisdiction, despite my objections. In hindsight, this mainly served their interests: by keeping the case in the UK, they stayed involved and continued billing through several proceedings. Had jurisdiction remained where it belonged, their involvement could have ended.

Even the experienced firm I had retained later were puzzled by the decision and indicated that they would have never done this. I trusted this firm's advice — and regrettably, it served them more than me.

In the end, I was left feeling misled and financially drained. I cannot recommend this firm to anyone — particularly not for technical matters or cases with a foreign element, as they lack the necessary experience.

I engaged this law firm on a friend’s recommendation, trusting it was based on experience. In hindsight, it felt more about gaining brownie points within a networking club than ensuring I received good legal support.

From the start, I committed substantial legal fees and hundreds of hours of legal work. The lead solicitor agreed to a fixed hourly rate, fully aware it was a High Court matter. Yet later, she tried to raise the rate — despite knowing this from the beginning — and when challenged, she passed me off to a junior solicitor at the same rate.

To be clear, the junior staff were professional and courteous. My concerns are with the leadership. I felt ingenuine claims were made, and that my solicitor lacked transparency, fairness, and accountability.

Just days before a key hearing, the barrister they recommended flagged flaws in my statement, forcing a last-minute rewrite. I was charged again for this work. When I later raised concerns and asked for a small discount (at the least), there was no acknowledgment.

The firm strongly encouraged me to concede jurisdiction, despite my objections. In hindsight, this mainly served their interests: by keeping the case in the UK, they stayed involved and continued billing through several proceedings. Had jurisdiction remained where it belonged, their involvement could have ended.

Even the experienced firm I had retained in the original jurisdiction was puzzled by the decision. I trusted this firm's advice — and regrettably, it served them more than me.

In the end, I was left feeling misled and financially drained. I cannot recommend this firm to anyone — particularly not for more technical matters or cases with a foreign element, as they lack the necessary experience.

This review is for a different branch.

We had Omair and Rebecca who dealt with our case. Both were very clear, professional and approachable. Especially when dealing with my elderly grandma in which English is an additional language. Both Omair and Rebecca were passionate and keen to help us resolve these legal issues and they both had such good knowledge of how the legal system worked and kept us in the loop throughout the process.