Matter Type:
Wills
Anonymous
Collected on:
Thank you.
A professional, slick service giving in full confidence in your organisation.
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01603666001
Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.
Rogers & Norton Limited
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Rogers & Norton Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rogers & Norton Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rogers & Norton Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Rogers & Norton Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rogers & Norton Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Rogers & Norton Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Wills
Anonymous
Collected on:
A professional, slick service giving in full confidence in your organisation.
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Matter Type:
Wills
Anonymous
Collected on:
The quality and language used in such sensitive documentation was correct and thoughtful.Thank you for your help and guidance during this very difficult time for us as a family.
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Matter Type:
Residential Conveyancing
Ben
Collected on:
I was recommended Rogers & Norton, specifically Liz Coleman, by a friend as they had an exceptional experience with them.
Initially it was good, a lot of contact as I first started using them. Paperwork was sent out quickly. I had 2 weeks not hearing from them so emailed to request an update. I then had a call back, on the same day, telling me that they cannot work with my mortgage lender, AFTER taking a £400 payment from me for the checks. Why that took 2 weeks to work out is beyond me. So now I am back to square 1 and have to wait for them to issue a refund. As if buying a house (as a first time buyer, on my own) isn't stressful enough.
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Matter Type:
Wills
Anonymous
Collected on:
Efficient, friendly and helpful.
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Matter Type:
Wills
Anonymous
Collected on:
Pleasent and efficient in person and on the phone.
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Matter Type:
Wills
Anonymous
Collected on:
First class service received. Susan Rowl was excellent with excellent advice with clear explanation.
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Anonymous
Collected on:
Ms Rumsey was so kind and patient with me, and guided me throughout with this important matter. She was very professional and treated me with every respect.
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Matter Type:
Wills
Anonymous
Collected on:
Everything explained in detail, friendly approach.
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Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Excellent.
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Matter Type:
Wills
Anonymous
Collected on:
I really appreciated the kind and understanding way Luara dealt with my huspand and also myself at a stressful time.
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Merin
Collected on:
Excellent. It was quick and very helpful. I'm happy with the service
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Matter Type:
Residential Conveyancing
Sherise
Collected on:
Wouldn’t use any other firm for conveyancing. We have used Roger’s and Norton a few times now over a 20 year period and have always came in better in price and service is always impeccable, have even helped with queries after move too, reducing my stress levels 😊. Michelle Walter’s handled our most recent move, and she was nothing less than brilliant.
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Ben
Collected on:
Absolutely awful experience with Rogers & Norton. 1 star is generous.
Initially it was good, a lot of contact as I first started using them. Paperwork was sent out quickly. I had 2 weeks not hearing from them so emailed to request an update. I then had a call back, on the same day, telling me that they cannot work with my mortgage lender, after taking a substantial payment from me for the checks. Why that took 2 weeks to work out is beyond me. So now I am back to square 1 and have to wait for them to issue a refund. As if buying a house (as a first time buyer, on my own) isn't stressful enough. Thanks for nothing.
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Matter Type:
Residential Conveyancing
Miriam
Collected on:
Excellent service, with an empathetic human approach. Claire Watson was a pleasure to work with and I will be using Rogers and Norton again.
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Matter Type:
Residential Conveyancing
David
Collected on:
Very efficient and professional service. Regularly updated as to the progress. Highly recommended and i would certainly use again.
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Our ethos is all about the collaborative approach with our clients; offering bespoke, flexible and cost-effective legal advice in order to achieve the best possible outcome. Our team of lawyers are empathetic and approachable; striving to exceed our clients’ expectations with our core values at the forefront of all we do.