Murray Hills Solicitors Limited

Headline: Shocking negligence and zero accountability—avoid at all costsReview Body:I used this firm for my house purchase, only to discover 10 years later when selling the property that they completely failed to include my garden in the original conveyancing. This massive error caused my house sale to collapse, costing me my buyer.Instead of taking responsibility for their negligence, their customer service was insulting. They refused to compensate me for the £980 I was already out of pocket due to their mistake. Instead, they offered a measly £200 and a discount on a future sale if I used them again. Why would anyone ever trust them with a legal transaction again?They showed zero empathy, never apologised, and simply do not care about the severe financial and emotional distress they cause. They make catastrophic mistakes and leave clients to pick up the pieces. Absolutely the worst solicitors ever—avoid them to protect your property and your money.

Having lived in the same house for 45 years, the prospect of moving was daunting. I would highlyu recommend Murray Hills Solicitors. Although the whole process was not "speedy" it was done thoroughly with clear communication that I could understand. There was direct contact by phone or email with people I needed to speak with, they responded quickly. I felt ok to ask even "basic " questions, and was usually able to speak to someone immediately or they called me back immediately. The completion was well co-ordinated and we moved. However, I had cause to contact the office a couple of times, even a couple of months after the completion, to request their help with some issues that I came up after the purchase ( eg request for solicitor's letter to confirm something) and I was, even then, given timely and helpful advice and information.

Jessica handled our sale and subsequent purchase of our new build home. Jessica was very professional, approachable and kept us informed throughout both transactions. We would highly recommend Jessica Briggs and Murray Hills. Thank you again, fantastic service. Alistair and Patricia Marritt.

I would highly recommend this solicitors. They have been wonderful in guiding us through the house buying process with what can sometimes be a stressful experience especially with us being 1st time buyers. They have put our minds at ease and sent paper work etc promptly. Our solicitor Ann fletcher has been extremely efficient and also her assistants, answering an questions of queries we had. 5* all round. Will use again! BIG THANK YOU! SARAH AND PAUL