heather
heather
It pains me to give this company one star. I chose Bishopsgate Law partly based on the good reviews but am more than disappointed with the dreadful service. Just one of the many failures was four months in when we were at the point of talking about exchange they discovered they had not got the management pack from the flat's managing agents. This is a huge and fundamental error which caused a lengthy delay. The only positive thing about the whole transaction was that they did respond to my complaints.
A representative from Bishopsgate Law Ltd responded to this review
Hi there Heather, Thank you for your review, although we are of course disappointed to read its contents as it is certainly at odds with the service we strive to offer here to our clients. We understand that one of our Directors had been liaising with you regarding your concerns, and had responded, in full to them. We would still like to reach out to you to discuss this further, if you would be open to, and we will arrange another member of Senior Management to review what happened here and reach out to you accordingly. Kind regards, The Bishopsgate Law team