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Ocl Solicitors Limited

4.6 | 133 Reviews 133 Reviews | Knocked Off Bike Compensation Claims
220 Total Company Reviews info icon Knocked Off Bike Compensation Claims | info icon 220 Total Company Reviews Knocked Off Bike Compensation Claims | info icon 220 Total Company Reviews

Saturn, Firstpoint, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ

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Saturn, Firstpoint, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ

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The Solicitors Regulation Authority

Regulator ID: 451265

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Ocl Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
89%
Value for
Money
Value for money: 89%
6% above
national average
90%
Success
Rate
Satisfied with outcome: 90%
8% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.6/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Rankings by area of expertise

The rankings below show the areas of expertise that Ocl Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ocl Solicitors Limited Review Scores & Client Satisfaction Overview

4.5
Excellent
87%
Value for
Money
Value for money: 87%
4% above
national average
89%
Success
Rate
Satisfied with outcome: 89%
7% above
national average
88%
Would
Recommend
Would recommend to friends and family: 88%
7% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Rankings by area of expertise

The rankings below show the areas of expertise that Ocl Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Ocl Solicitors Limited

Saturn, Firstpoint, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ

Reviews

4.6 /5 133 Reviews
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Rating

Clients say

What clients say about Ocl Solicitors Limited

Clients praise OCL for motor-accident and personal-injury expertise, clear processes and good communication from named staff (Claire, Maddison). Reviews highlight professionalism, tenacity and approachable, easy-to-understand advice. However several clients report serious failings: poor case management, long periods of no contact, failure to pursue an at-fault driver, confusion over facts and legal detail, and inadequate compensation for time and higher premiums. Frustrations centre on inconsistent responsiveness, perceived gaps in technical knowledge, and avoidable client inconvenience despite ultimately winning outcomes.

Good communication
Poor communication
Kept updated
Lack of updates
Confused solicitors
Professional staff
Slow action
Clear process
Insufficient compensation
Tenacious representation

ReviewSolicitors Review List

Profile image of Pam Watson

Pam Watson

Personal Injury

excellent service

I would particularly like to thank Keeli ( director ) and Nicola Fleming for not only believing in me but providing me with legal advice and guidance in dealing with what was a contested case throughout. I am a solicitor myself but with no experience in this particular area of law, (this does not make me a good client !!) From the day I was introduced to Nicola, my stress levels reduced drastically and the process, although not necessarily straightforward, became so much easier, every stage was discussed with me and steps agreed before they were taken. I had absolute faith in her ability due to her vast knowledge, experience and her ability to explain the options to me and the reasons behind each choice. I would highly recommend both of them without any hesitation whatsoever.

Solicitors tagged in
this review

0
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Profile image of Richard

Richard

Personal Injury

Excellent Caring Service All Round!

I had a serious motorcycle accident where a car had pulled out on me and I had to swerve to avoid a side on impact but was unable to control the slide resulting in a broken collar bone, several broken ribs and a collapsed lung. The car driver disputed liability so my insurer footed the bill for repairs. Unfortunately, I didn't have personal accident insurance but OCL stepped in and offered me cover via an ATE Policy. OCL were absolutely first class throughout. I'd never had a serious accident before and was a little wary at first that I could be landed with costs. Claire reassured me and ordered additional scans, physiotherapy and even some counselling to get me back on my bike. Then Brett Fleming took over and was absolutely excellent. He really drove the case forward, explaining both positive precedents and potential litigation risks along the way and helped me make informed decisions. He succeeded in getting a settlement that I am absolutely delighted with. Thanks OCL and particularly Brett!!

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Poor performance

I was the victim in a no fault accident. Other party admitted full liability. Witness corroborated. Claim for write off paid. Travel expenses on the day were not. Car hire charges were not settled, and although paid by my insurer claims service, One Call Claims, as it was in my name, I was involved in subsequent court case. This whole series of events took 20 months, the solicitors involved for the last 15 months. Throughout the entire process there seemed little or no communication between the claims service, the solicitor and me. On the day of the court case, where I had to travel at my own expense, the barrister seemed to be bullied by the other sides barrister, eventually capitulating before the case actually got to the courtroom. I received no travel expenses for the day of the accident, even though the papers I received showed the defence agreed to them in part! I lost money, and wasted time and suffered inconvenience, down to their incompetence.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Maya

Maya

Car Claim

I dealt with Maya Singh who has been exemplary, she explained everything in a straight forwad way that I could understand. She is a star.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Stephen

Stephen

Helpful

OCL are pursuing my claim for repairs to my vehicle following an accident. I have been kept up to date with developments I have been pleased with.

0
Collected on: ReviewSolicitor collection source logo

Reviews

4.5 /5 220 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Ocl Solicitors Limited

Clients praise OCL for motor-accident and personal-injury expertise, clear processes and good communication from named staff (Claire, Maddison). Reviews highlight professionalism, tenacity and approachable, easy-to-understand advice. However several clients report serious failings: poor case management, long periods of no contact, failure to pursue an at-fault driver, confusion over facts and legal detail, and inadequate compensation for time and higher premiums. Frustrations centre on inconsistent responsiveness, perceived gaps in technical knowledge, and avoidable client inconvenience despite ultimately winning outcomes.

Good communication
Poor communication
Kept updated
Lack of updates
Confused solicitors
Professional staff
Slow action
Clear process
Insufficient compensation
Tenacious representation

ReviewSolicitors Review List

Profile image of Pam Watson

Pam Watson

Personal Injury

excellent service

I would particularly like to thank Keeli ( director ) and Nicola Fleming for not only believing in me but providing me with legal advice and guidance in dealing with what was a contested case throughout. I am a solicitor myself but with no experience in this particular area of law, (this does not make me a good client !!) From the day I was introduced to Nicola, my stress levels reduced drastically and the process, although not necessarily straightforward, became so much easier, every stage was discussed with me and steps agreed before they were taken. I had absolute faith in her ability due to her vast knowledge, experience and her ability to explain the options to me and the reasons behind each choice. I would highly recommend both of them without any hesitation whatsoever.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Richard

Richard

Personal Injury

Excellent Caring Service All Round!

I had a serious motorcycle accident where a car had pulled out on me and I had to swerve to avoid a side on impact but was unable to control the slide resulting in a broken collar bone, several broken ribs and a collapsed lung. The car driver disputed liability so my insurer footed the bill for repairs. Unfortunately, I didn't have personal accident insurance but OCL stepped in and offered me cover via an ATE Policy. OCL were absolutely first class throughout. I'd never had a serious accident before and was a little wary at first that I could be landed with costs. Claire reassured me and ordered additional scans, physiotherapy and even some counselling to get me back on my bike. Then Brett Fleming took over and was absolutely excellent. He really drove the case forward, explaining both positive precedents and potential litigation risks along the way and helped me make informed decisions. He succeeded in getting a settlement that I am absolutely delighted with. Thanks OCL and particularly Brett!!

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Poor performance

I was the victim in a no fault accident. Other party admitted full liability. Witness corroborated. Claim for write off paid. Travel expenses on the day were not. Car hire charges were not settled, and although paid by my insurer claims service, One Call Claims, as it was in my name, I was involved in subsequent court case. This whole series of events took 20 months, the solicitors involved for the last 15 months. Throughout the entire process there seemed little or no communication between the claims service, the solicitor and me. On the day of the court case, where I had to travel at my own expense, the barrister seemed to be bullied by the other sides barrister, eventually capitulating before the case actually got to the courtroom. I received no travel expenses for the day of the accident, even though the papers I received showed the defence agreed to them in part! I lost money, and wasted time and suffered inconvenience, down to their incompetence.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Julie Ryan

Julie Ryan

Fully Supporting Experience

Rob Frost has been thoroughly supportive with an experience I never thought I would have to go through. Rob has kept me regularly updated on any developments with my claim and spoke to me at length over the phone to clarify issues I couldnt quite grasp. Rob is polite well spoken and is a really good listener. Although I considered a independent Solicitor at the begining, due to the increasing complexities of my case. I am so very happy and satisfied that I chose to stay with Rob Frost.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Maya

Maya

Car Claim

I dealt with Maya Singh who has been exemplary, she explained everything in a straight forwad way that I could understand. She is a star.

0
Collected on: ReviewSolicitor collection source logo

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