01782 289122
Lichfield Reynolds was established in 1984 by Robin Lichfield and Geoffrey Reynolds. Our first office was in Commerce Street, Longton, where we are still located. In 2002 the practice merged with Sankeys, another local firm based in Hanley in Pall Mall, and this remains the location of our Hanley office. Read more...
Lichfield Reynolds LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lichfield Reynolds LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lichfield Reynolds LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lichfield Reynolds LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lichfield Reynolds LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lichfield Reynolds LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lichfield Reynolds LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Lichfield Reynolds LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Jael
Collected on:
Good quality service as per - Emma James in particular always does a great job. Highly recommend.
A representative from Lichfield Reynolds LLP responded to this review on 26 April, 2024:
Dear Jael, Thank you for your feedback! We're delighted to hear that you were satisfied with the quality of our service, particularly with Emma James. Your recommendation is greatly appreciated.
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Beth
Collected on:
I used Lichfield and Reynolds Solicitors in Longton Stoke-on-Trent. I found from the receptionist to the solicitors very professional. It was a hard struggle at the end to sell a property but thanks to a very professional James Whitmore we got there. Thank you all for your help. I will recommend you to anyone who is in need of a solicitor. Their fee and Austerberrys fee was very reasonable. Thank you very much.
A representative from Lichfield Reynolds LLP responded to this review on 26 March, 2024:
Dear Beth, Thank you for your feedback! We're thrilled to hear about your positive experience with our team, especially with James. If you ever need legal assistance in the future, don't hesitate to reach out. Best regards, Lichfield Reynolds LLP
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Matter Type:
Child Arrangements Following Divorce
Lucy
Collected on:
Thank you so much for helping with my difficult divorce, and then related childcare matters, which were long and drawn out. The outcome was exactly what I was hoping for, and we now move forward in a more concrete way, without the need for court.
A representative from Lichfield Reynolds LLP responded to this review on 14 March, 2024:
We're glad we could assist you through your difficult divorce and childcare matters, Lucy. Achieving the outcome you hoped for without the need for court is a great success. Thank you for entrusting us with your case.
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Matter Type:
Residential Conveyancing
STEVE
Collected on:
I have used Lichfield Reynolds several times to carry out property conveyancing work for me. I find them to be professional, approachable and competitively priced. I will continue to use them in the future.
A representative from Lichfield Reynolds LLP responded to this review on 11 March, 2024:
Dear Steve, Thank you for choosing us for your property conveyancing needs. We're glad to hear that you found Nicholas and the team's services professional, approachable, and competitively priced. We look forward to assisting you in the future. Best regards, Lichfield Reynolds LLP
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Matter Type:
Children
Sandra
Collected on:
Absolutely amazing law firm couldn't do enough for me definitely recommend this company went above and beyond to help me with my family case
A representative from Lichfield Reynolds LLP responded to this review on 27 February, 2024:
Hi Sandra. Thank you for recommending our law firm. We appreciate the opportunity to have assisted you with your family case. Please don't hesitate to contact us if you require further assistance in the future.
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Antony
Collected on:
I was extremely happy with the service provided by Natalie Poole, in writing my Will. She was helpful and also Emma her secretary too. All in all I had a very good customer experience
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John
Collected on:
Our letter and card are to thank Natalie and your team Zoe & Emma for the arduous task of sorting out the administration of our relatives estate for us. For your kind attention to detail carried out in such a professional manner detailing the assets, liabilities and distributions of the legacies that they wished to their family and friends. Thank you for making us feel special as we took on our role as Executors to the estate under your expert guidance.
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Lynda
Collected on:
Very pleased with the service, felt comfortable with all the staff. Would definitely use your company again, also recommend to friends and family
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Anonymous
Collected on:
Excellent and professional service, thank you
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Raman
Collected on:
Thank you to Jan and the team for all the help and support during our home buying process. We were pleased throughout the whole process, the communication from yourself and team was second to none and we couldn't have asked for anything more throughout the journey, just wanted to send over a massive thank you
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Mohammed
Collected on:
Top solicitors
Reliable
Honest Advice
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Jael
Collected on:
Second time I have approached this firm to represent me and they have done a wonderful job once again. I had the pleasure of being represented by Emma who made the court process more bearable through her professional service and beyond. Thank you very much.
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Nikki
Collected on:
Do NOT ever consider using this firm. They have zero integrity, professionalism, compassion. They will work to sabotage there own clients who it's their duty to legally protect at the request of the courts who they say their commitment is with. If you are faced been in a position of not been the favoured party,in court you need to change lawyers as they will seek to damage you while smiling in your face posing as your legal representation. People's lives are been destroyed through this corruption and they go home to their own families and don't care or lose a wink over the families they have wrecked. There's a story a read that's going into a podcast or Ebook about a parents fight against this broken system, people need to be aware of what goes on. They have no power over our voices.
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Natalie
Collected on:
I had to get a solicitor asap a couple of years ago and I'm so thankful I chose Lichfield & Reynolds. Nicola went above and beyond to help me and she was always there when I needed advice or if I had any problems and still is if I'm ever in need of her help. I will always be grateful for what she did for me and how well she handled my case.
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Natasha
Collected on:
Still not rang me back.
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We primarily serve the whole of the Stoke-on-Trent together with parts of Staffordshire and Cheshire, our conveyancing department provides services throughout England and Wales. We offer a friendly, sympathetic and professional service, where client care is paramount, and ensure we approach every case with care and compassion throughout. We believe communication is key and tailor our service to meet our client’s individual needs. We offer face to face appointments, telephone or email communication.
