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Russel + Aitken (Falkirk + Alloa) Ltd

4.6 | 21 Reviews 21 Reviews | Family Law
152 Total Company Reviews info icon Family Law | info icon 152 Total Company Reviews Family Law | info icon 152 Total Company Reviews

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Accepting new clients

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Regulated by:

The Law Society of Scotland

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Russel + Aitken (Falkirk + Alloa) Ltd |

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Russel + Aitken (Falkirk + Alloa) Ltd Review Scores & Client Satisfaction Overview

4.6
Excellent
89%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.5/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.4/5

Accreditations

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

The Law Society of Scotland accreditation awarded to Russel + Aitken (Falkirk + Alloa) Ltd

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russel + Aitken (Falkirk + Alloa) Ltd Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

The Law Society of Scotland accreditation awarded to Russel + Aitken (Falkirk + Alloa) Ltd

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Russel + Aitken (Falkirk + Alloa) Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Reviews

4.6 /5 21 Reviews
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Clients say

What clients say about Russel + Aitken (Falkirk + Alloa) Ltd

Clients praise the firm for expertise in conveyancing, wills, powers of attorney, personal injury trusts and estate administration. Reviews highlight clear guidance on complex legal matters, practical advice, accurate timeframes and clear pricing. The team is described as professional, efficient and highly competent, while also being friendly, caring, polite, patient and reassuring. Clients value the prompt communication, helpful explanations in plain language, and the way the firm reduces stress and handles matters with kindness and respect.

Excellent service
Very helpful
Clear communication
Professional and competent
Friendly and polite
Kept informed
Kind and respectful
Sound advice
Clear explanations
Good value

ReviewSolicitors Review List

Profile image of Robert Anderson

Robert Anderson

Verified
Family Law

First class service

Miss Goodwillie provided an excellent service from start to finish. Everything was communicated in a timely and courteous manner.

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Hugh Watt

Verified
Family Law

Job well done

I was acting on my sisters behalf, and was confronted with issues I have never before experienced. After a 30 minute consultation with Jemma Wright it was obvious they were the solicitors to act on our behalf. The issues were explained step by step and the pressure I felt under was greatly reduced. Honest and realistic time scales were given which were stop on, as we lived 300 miles apart Jemma was always on the end of the phone if I was unsure and stock phrase was (if not sure just call). I cannot thank her enough for what she and Russel and Aitken have done

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to Jemma. We appreciate the positive feedback and hope to work with you again.

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Vicki Buchanan

Verified
Family Law

Amazing

I had 2 solicitors who both went above and beyond to help would highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review. We appreciate the positive feedback and hope to work with you again in the future.

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Anonymous

Verified
Family Law

Separation

The process and approximate fees of my separation was fully explained by Jay. Jay and her secretary Ruth kept me updated as to what was happening throughout the process.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Lesley

Verified
Family Law

Friendly and helpful family law advice

Excellent 5 star experience from the Family Law team

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Ross Copland

Ross Copland

Family Law

Ross

Great experience, always kept me informed

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review - we really appreciate it. Miss Goodwillie is pleased to have supported you through the adoption process. She is glad you felt reassured along the way.

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amanda potter

Family Law

amanda

Needed to renew legal guradianship of my adult son this is. Second time i have used russell and aitken for the process gemma was very knowledgeable helpful and a pleasure to deal with whole process went smoothly and we were kept upto date at every step highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Alison

Alison

Excellent experience with Phil and Joanne when helping me with sale of my house following my marriage separation. Kind and understanding during this difficult time, always keeping me up to date and informed. Easy to contact and flexible to meet my needs. Will be looking to work again with them hopefully in the next year or so. Highly recommend - Alison Smith

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review. We are delighted to receive your comments regarding our service and our team. We look forward to working with you again in the future and wish you all the best.

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Syl

Syl

Yesterday I had a visit with a solicitor who was supposed to take care of my divorce. Fifteen minutes of conversation for free. For 5 minutes he collected all the information needed to give an opinion that a divorce is impossible because one of the children is out of the country with his father. Nevertheless, he dragged the conversation under the pretext of inserting data into the data system to cover the costs of the trial by the state. In the reservation I had to pay 42 pounds. This is an incorrect attitude of an official who should represent the law and not stretch the singiel mother.

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Reviews

4.6 /5 152 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russel + Aitken (Falkirk + Alloa) Ltd

Clients praise the firm for expertise in conveyancing, wills, powers of attorney, personal injury trusts and estate administration. Reviews highlight clear guidance on complex legal matters, practical advice, accurate timeframes and clear pricing. The team is described as professional, efficient and highly competent, while also being friendly, caring, polite, patient and reassuring. Clients value the prompt communication, helpful explanations in plain language, and the way the firm reduces stress and handles matters with kindness and respect.

Excellent service
Very helpful
Clear communication
Professional and competent
Friendly and polite
Kept informed
Kind and respectful
Sound advice
Clear explanations
Good value

ReviewSolicitors Review List

Profile image of Ann McLuckie McLuckie

Ann McLuckie McLuckie

Verified
Housing & Property

House sale

Thr team were amazing as always. Great service.

0
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Robert Devlin

Verified
Wills, Trusts & Probate

Power of Attorney and Will

Where well informed and very helpful given our lack of knowledge of same

0
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Profile image of Robert Anderson

Robert Anderson

Verified
Family Law

First class service

Miss Goodwillie provided an excellent service from start to finish. Everything was communicated in a timely and courteous manner.

0
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Profile image of Wilma Tripney

Wilma Tripney

Verified
Wills, Trusts & Probate

POA for father

Was able and very helpful form start to finish .Was also very polite

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review. We appreciate the positive feedback which has been passed on to to everyone involved. We hope to work with you again in the future

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Paul

Verified
Wills, Trusts & Probate

Trust, will and POA.

Professionally and seemlessly set up a personal injury trust, new will and power of attorney for myself. No headaches and minimum fuss. Reasonably priced too considering the amount done. Couldn't fault it.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review. We appreciate the positive feedback which has been passed on to to everyone involved. We hope to work with you again in the future. Kind Regards

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Other Reviews

Profile image of Ross Copland

Ross Copland

Family Law

Ross

Great experience, always kept me informed

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review - we really appreciate it. Miss Goodwillie is pleased to have supported you through the adoption process. She is glad you felt reassured along the way.

0
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Profile image of david connelly

david connelly

Wills, Trusts & Probate

david

Very good service

Thank you for taking the time to leave this review. We appreciate the feedback that has been passed on to the team. We hope to work with you again in the future. Kind Regards

0
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Profile image of amanda potter

amanda potter

Family Law

amanda

Needed to renew legal guradianship of my adult son this is. Second time i have used russell and aitken for the process gemma was very knowledgeable helpful and a pleasure to deal with whole process went smoothly and we were kept upto date at every step highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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kerisha

Notary

kerisha

I was very satisfied with the service. The team was professional, responsive, and kept me informed throughout the process. I even recommended the service to a friend because I was satisfied with the outcome I received

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you so much for taking the time to leave a review. We appreciate the positive feedback and hope to work with you again in the future.

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Katrin

Wills, Trusts & Probate

Katrin

Very good experience. Would recommended.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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