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Russel + Aitken (Falkirk + Alloa) Ltd

4.7 | 23 Reviews 23 Reviews | Housing & Property
158 Total Company Reviews info icon Housing & Property | info icon 158 Total Company Reviews Housing & Property | info icon 158 Total Company Reviews

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Accepting new clients

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Regulated by:

The Law Society of Scotland

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Russel + Aitken (Falkirk + Alloa) Ltd |

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Russel + Aitken (Falkirk + Alloa) Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
Value for money: 92%
91%
Success
Rate
Satisfied with outcome: 91%
91%
Would
Recommend
Would recommend to friends and family: 91%
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

The Law Society of Scotland accreditation awarded to Russel + Aitken (Falkirk + Alloa) Ltd

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russel + Aitken (Falkirk + Alloa) Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
91%
Value for
Money
Value for money: 91%
8% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

The Law Society of Scotland accreditation awarded to Russel + Aitken (Falkirk + Alloa) Ltd

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Russel + Aitken (Falkirk + Alloa) Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Unit 5 The Courtyard, Callendar Business Park, Falkirk, Stirlingshire, FK1 1XR

Reviews

4.7 /5 23 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russel + Aitken (Falkirk + Alloa) Ltd

Clients praise the firm for expertise in wills, powers of attorney, personal injury trusts, estate matters and conveyancing. They are described as organised, professional and efficient, with clear explanations that make complex legal issues easy to understand. Clients also value the friendly, honest, helpful and sympathetic approach, alongside prompt communication, courteous service and good value. Many note that matters are handled smoothly, with minimum fuss and reassuring support throughout.

Friendly service
Clear explanations
Professional approach
Helpful staff
Quick turnaround
Timely communication
Good value
Courteous manner
Easy understanding
Stress reduced

ReviewSolicitors Review List

Profile image of Marjory Frew

Marjory Frew

Verified
Housing & Property

Excellent, easy to understand professionalism

The company was organised and professional from the beginning. They managed all aspects of the legal requirements and explained in a straight forward manner all steps to ensure clients outside the legal profession could comprehend.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. Your feedback is much appreciated and has been passed on to the team. We look forward to working with you again in the future.

0
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Profile image of Ann McLuckie McLuckie

Ann McLuckie McLuckie

Verified
Housing & Property

House sale

Thr team were amazing as always. Great service.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Apologies for the delay in responding. Thank you for taking the time to leave this positive review which has been passed on to the team. We hope to work with you again in the future. Regards.

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Profile image of Jeremiah Scott

Jeremiah Scott

Verified
Housing & Property

moving house

We hadn't moved house for 40 years but Marc and Lauren explained the process and procedures very well and helped to alleviate a lot of the stress involved in selling and buying our new house.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to Marc and Lauren. We appreciate the positive feedback. Good luck in your new home and we are here if you need any assistance.

0
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Profile image of Edward Goldie

Edward Goldie

Verified
Housing & Property

Property purchase

Excellent service. Very professional. Receptionist, Wendy, at Alloa Office very helpful. I would recommend Russell and Aitken to anyone.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to the team. We appreciate the positive feedback and hope to work with you again in the future.

0
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Profile image of James Dornan

James Dornan

Verified
Housing & Property

First class, friendly service

Smooth transaction and clear advice at every stage of the proceedings. Easy to contact for updates on progress and assistance with some financial compliance requirements. All fees were clearly outlined and accounted for from the outset. Arranged for the collection of keys from the vendor at a more convenient location than first proposed. I would have no hesitation in recommending this firm to any prospective customer.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you again in the future.

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Other Reviews

Profile image of Mark

Mark

Mark

Good value and effective conveyancing - the proof of the pudding is that we are now, within the expected timeframe, living in our new house!

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Ewan

Ewan

Ewan

Very professional people doing a great job. I used them for a house sale and did not regret a single second. The problem with most solicitors is there lack of communication but I can categorically say the these solicitors don't have that issue!! Cannot recommend highly enough.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review, it was a pleasure working with you. We are delighted to receive your comments regarding our service and have passed them to those involved. We wish you all the best for the future.

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Profile image of Emma

Emma

Emma

Marc provided a brilliant conveyancing service to myself and my husband when we were buying our first home in 2017. Honestly could not have asked for a smoother process. We were communicated with throughout. Marc was prompt, efficient and a pleasure to work with. Buying a first home or any home is stressful and I would highly recommend this firm to anyone who who wants a firm who will make it as pain free as possible.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review. We are delighted to receive your comments regarding our service and our team. We look forward to working with you again in the future and wish you all the best.

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Profile image of Alison

Alison

Alison

Excellent experience with Phil and Joanne when helping me with sale of my house following my marriage separation. Kind and understanding during this difficult time, always keeping me up to date and informed. Easy to contact and flexible to meet my needs. Will be looking to work again with them hopefully in the next year or so. Highly recommend - Alison Smith

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review. We are delighted to receive your comments regarding our service and our team. We look forward to working with you again in the future and wish you all the best.

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Reviews

4.7 /5 158 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russel + Aitken (Falkirk + Alloa) Ltd

Clients praise the firm for expertise in wills, powers of attorney, personal injury trusts, estate matters and conveyancing. They are described as organised, professional and efficient, with clear explanations that make complex legal issues easy to understand. Clients also value the friendly, honest, helpful and sympathetic approach, alongside prompt communication, courteous service and good value. Many note that matters are handled smoothly, with minimum fuss and reassuring support throughout.

Friendly service
Clear explanations
Professional approach
Helpful staff
Quick turnaround
Timely communication
Good value
Courteous manner
Easy understanding
Stress reduced

ReviewSolicitors Review List

Profile image of Marjory Frew

Marjory Frew

Verified
Housing & Property

Excellent, easy to understand professionalism

The company was organised and professional from the beginning. They managed all aspects of the legal requirements and explained in a straight forward manner all steps to ensure clients outside the legal profession could comprehend.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. Your feedback is much appreciated and has been passed on to the team. We look forward to working with you again in the future.

0
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Profile image of Raja Saddique

Raja Saddique

Verified
Family Law

Excellent service

Friendly & Honest,recommend to everyone 10 out of 10 marks

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review. Your positive feedback is much appreciated and has been shared with the team. We look forward to working with you again. Kind Regards

0
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Profile image of Anne Whyte

Anne Whyte

Verified
Wills, Trusts & Probate

Will and Power of Attorney

Sorted out Will and Power of Attorney efficiently and quickly.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review. Your positive feedback is much appreciated and has been shared with the team. We look forward to working with you again. Kind Regards

0
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Profile image of John Bruce

John Bruce

Verified
Wills, Trusts & Probate

Iona Pryde

Iona was a pleasure to deal with, carefully explaing every aspect of what I had asked for in a friendly way & easy for Me to understand. I would recommend Her 100% & definitely use again. Many Thanks!

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review. Your positive feedback is much appreciated and has been shared with Iona. We look forward to working with you again. Kind Regards

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Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Excellent Service

Very professional to deal with. Communicates clearly and the advice given was extremely helpful.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review. Your positive feedback is much appreciated and has been shared with the team. We look forward to working with you again. Kind Regards

0
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Other Reviews

Profile image of Karen Rennie

Karen Rennie

Karen

Helpful, informative, sympathetic to our needs. I would definitely recommend & use their services again.

Thank you for taking the time to leave your review - we really appreciate it. Lesley is pleased to have supported you through the process. She is glad you felt she was helpful and understanding of your situation

0
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Profile image of Ross Copland

Ross Copland

Family Law

Ross

Great experience, always kept me informed

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review - we really appreciate it. Miss Goodwillie is pleased to have supported you through the adoption process. She is glad you felt reassured along the way.

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Profile image of david connelly

david connelly

Wills, Trusts & Probate

david

Very good service

Thank you for taking the time to leave this review. We appreciate the feedback that has been passed on to the team. We hope to work with you again in the future. Kind Regards

0
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Profile image of amanda potter

amanda potter

Family Law

amanda

Needed to renew legal guradianship of my adult son this is. Second time i have used russell and aitken for the process gemma was very knowledgeable helpful and a pleasure to deal with whole process went smoothly and we were kept upto date at every step highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Profile image of kerisha

kerisha

Notary

kerisha

I was very satisfied with the service. The team was professional, responsive, and kept me informed throughout the process. I even recommended the service to a friend because I was satisfied with the outcome I received

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you so much for taking the time to leave a review. We appreciate the positive feedback and hope to work with you again in the future.

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