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How Hart Brown Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hart Brown on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 14%
About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hart Brown performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hart Brown compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    607
  • Very Good

    35
  • Average

    0
  • Poor

    2
  • Awful

    10

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Paolo

Paolo

May 19, 2022

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Collected on:

Residential Property/Conveyancing

We chose Hart Brown for the second time for our conveyancing and we are once again very satisfied. Debbie managed our case very well and kept her communication quick, simple and friendly as usual. Very recommended.

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Oli

Oli

May 19, 2022

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Excellent!

Excellent communication skills & attention to detail... made a difficult case significantly less stressful.
Would absolutely recommend!

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Justus Adrian Montyn

Justus Adrian Montyn

May 19, 2022

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Collected on:

Wills, Trusts and Probate

Hart Brown have always supported me promptly and shown sympathetic and good understanding over many years

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Ms M

Ms M

May 06, 2022

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Collected on:

Residential Property/Conveyancing

Willing to go the extra mile to meet my particular needs. Many thanks indeed.

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Mr and Mrs G

Mr and Mrs G

April 14, 2022

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Collected on:

Residential Property/Conveyancing

Excellent service - AGAIN - from Hart Brown. Always personal attention from 'one' solicitor. All staff highly efficient.

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Mr E

Mr E

April 12, 2022

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Collected on:

Residential Property/Conveyancing

Overall I received a good service carried out to a high standard.

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Sally Marsh

Sally Marsh

April 11, 2022

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Collected on:

Wills, Trusts and Probate

Very satisfied with the advice and the service I received from my solicitor Sue MacLeod at Hart Brown Godalming

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Mr M

Mr M

April 11, 2022

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Collected on:

Wills, Trusts and Probate

During my professional career I developed a jaundiced view of solicitors in general. However, I'm happy to say my recent experience at Hart Brown has recovered much of my confidence. The treatment I experienced was very professional, timely, full of advice, clear costings and delivered in a very friendly manner.

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Ms B

Ms B

April 11, 2022

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Collected on:

Residential Property/Conveyancing

Our conveyancing transaction was completed with calm professionalism throughout and I have no hesitation in recommending Hart Brown

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Mr H

Mr H

April 11, 2022

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Collected on:

Residential Property/Conveyancing

Quietly efficient. Pleasant staff. Speedy response. Timely execution.

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Reviews collected from

Shamus

Shamus

February 10, 2022

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Shamus

Superb services unlike others in the area

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Paul

Paul

December 10, 2021

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Paul

My partner and I didn't expect writing our wills would have been a pleasurable experience but it was, thanks to Jordan Page at Hart Brown. You're looking for two things in a solicitor - attitude and knowledge and Jordan has both in abundance. He is a super-nice chap who knows his stuff, is very responsive and easy to chat to about the host of sensitive issues involved in writing wills. Highly recommended.

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Lewis

Lewis

June 10, 2021

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Lewis

From the position of the acting Estate agent for a mutual client, I had the pleasure of working alongside Anne Bridger at Hart Brown. She was incredibly responsive and kept us updated on progress regularly throughout the sales process whilst always acting in the clients best interests. Would highly recommend.

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Steve

Steve

May 12, 2021

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Steve

just had our third property conveyancing by Debbie of Hart Brown and it could not have been easier or less stressful. She is calm, professional, and meticulous. We have also used Hart Brown for various other legal requirements (wills, Powers of Attorney etc) and always had a courteous, efficient service. Thoroughly recommended.

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Harry

Harry

March 22, 2021

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Harry

I have been using Hart Brown and in particular working with David Knapp for over 20 years now. I can only say that the service, attention to detail and straight forward availability and advice is what keeps me with this company. I would recommend Hart Brown and David Knapp for all your property purchase/sales without hesitation.

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