Donna
I have to say I have never had to deal with Solicitors before and was dreading it. I spoke with Mark Wisby, who went through every aspect of my case with me and my husband, and advised me that I indeed did have a case. He made everything very clear on how things would happen, and of course I was incredibly nervous about underlying hidden cost, and Mark made me feel very comfortable after he explained exactly how this would work, and put all of the right measures in place for me. I will not go into details of my legal issues, but there has been times when I have been very anxious and a bit of a state, and even on a Sunday afternoon, when I was panicking I emailed Mark expecting to hear from him on the Monday, but Mark took the time, as soon as he received my email Sunday afternoon, to come away from his family and called me to reassure me. I am a very tough women and have been all my life, but what has happened to me has broken me, and I feel that this solicitor really gets that, and he is very straight to the point, and there is no sugar coating it with him, but he has made this awful process I have had to go through, much less scary than I thought it was going to be. He has also put me in contact with some very good professional people while this case has been ongoing, one of them is a professor Valarie Lund who is a ear Nose and Throat Specialist from UCLH, and as a medical professional myself, I found her to be very nice in her manner, which is not always the way with consultants and specialist, and she again was very to to the point, but again very reassuring with the information regarding my aftermath of symptoms. I would recommend anyone to this law firm, and especially my solicitor Mark Wisby who has been the pillar of strength, not just to me but also the whole of my family, whom he has gotten to know during this time. I would have no hesitation to put any of my future legal issues in the hands of these people at Hart Brown.
Was this review helpful? Yes
Personal Injury / Insurance
I dealt with Mark Wisby. He was kind and gave me information that I could understand.
Solicitor named in this review: Mark Wisby
A representative from Hart Brown responded to this review on 12 February, 2024
Thank you very much for this kind review.
Was this review helpful? Yes
Personal Injury / Insurance
The service I received from your firm was very good indeed, Mark Wisby very clear, very informative and a genuinely likeable individual.
Solicitor named in this review: Mark Wisby
A representative from Hart Brown responded to this review on 30 October, 2023
Thank you for giving feedback on the service you received from Mark, he will be delighted to read this.
Was this review helpful? Yes
Litigation / Dispute Resolution
Mark was clear, confident, efficient and extremely helpful.
Solicitor named in this review: Mark Wisby
A representative from Hart Brown responded to this review on 29 July, 2022
Thank you for this great 5 star review. Mark will be delighted.
Was this review helpful? Yes
Excellent Experience
I chose Hart Brown for my personal injury case, due to the good reviews on here, and I was not dissapointed.
Communication from Mark Wisby and Claire Padilla was excellent, and they both kept me fully informed throughout the claim.
I was very happy with my settlement amount, and would not hesitate to recommend Hart Brown for your personal injury case.
Solicitor named in this review: Mark Wisby
A representative from Hart Brown responded to this review on 16 February, 2022
Thank you so much for leaving this lovely five star review. It's great to hear how happy you were with the outcome, Mark and Claire will be delighted.
Was this review helpful? Yes
Personal Injury / Insurance
Dealing with Hart Brown, and specifically with Mark Wisby on a personal injury claim, was made easy, professional and took all of the anxiety out of a daunting experience which myself and my family had gone through. I highly recommend them.
Solicitor named in this review: Mark Wisby
A representative from Hart Brown responded to this review on 14 January, 2022
Thank you very much for taking the time to leave such a lovely review. Great to hear how helpful Mark was to you and your family.
Was this review helpful? Yes
Personal Injury / Insurance
Unfortunately covid played a part in halting progress in this case - also, I had less than co-operative relatives who ultimately put paid to a final result. Thanks to Mark for being understanding, although he was stymied at most instances.
Solicitor named in this review: Mark Wisby
A representative from Hart Brown responded to this review on 15 February, 2021
Thank you for taking the time to leave us this review, we will pass your feedback on to Mark now.
Was this review helpful? Yes
Personal Injury / Insurance
Mark Wisby and Claire Padilla were fantastic. They kept me in the loop, explained everything and updating me every step of the way. Fantastic communication. Would highly recommended them to friends and family.
Solicitor named in this review: Mark Wisby
Was this review helpful? Yes
Litigation / Dispute Resolution
Service provided excellent.
Solicitor named in this review: Mark Wisby
Was this review helpful? Yes
Mark Wisby Fabulous solicitor
I have to say I have never had to deal with Solicitors before and was dreading it. I spoke with Mark Wisby, who went through every aspect of my case with me and my husband, and advised me that I indeed did have a case. He made everything very clear on how things would happen, and of course I was incredibly nervous about underlying hidden cost, and Mark made me feel very comfortable after he explained exactly how this would work, and put all of the right measures in place for me. I will not go into details of my legal issues, but there has been times when I have been very anxious and a bit of a state, and even on a Sunday afternoon, when I was panicking I emailed Mark expecting to hear from him on the Monday, but Mark took the time, as soon as he received my email Sunday afternoon, to come away from his family and called me to reassure me. I am a very tough women and have been all my life, but what has happened to me has broken me, and I feel that this solicitor really gets that, and he is very straight to the point, and there is no sugar coating it with him, but he has made this awful process I have had to go through, much less scary than I thought it was going to be. He has also put me in contact with some very good professional people while this case has been ongoing, one of them is a professor Valarie Lund who is a ear Nose and Throat Specialist from UCLH, and as a medical professional myself, I found her to be very nice in her manner, which is not always the way with consultants and specialist, and she again was very to to the point, but again very reassuring with the information regarding my aftermath of symptoms. I would recommend anyone to this law firm, and especially my solicitor Mark Wisby who has been the pillar of strength, not just to me but also the whole of my family, whom he has gotten to know during this time. I would have no hesitation to put any of my future legal issues in the hands of these people at Hart Brown.
Solicitor named in this review: Mark Wisby
A representative from Hart Brown responded to this review on 07 December, 2020
Thank you for this wonderfully heartfelt review. We have passed this on to Mark and his team for them to see. This sort of feedback is so gratefully received.
Was this review helpful? Yes
Litigation / Dispute Resolution
Mark Wisby is a very approachable solicitor who shared empathy but common sense to my case. His explanations were considered, clear and convincing without jealousness. The outcome was satisfactory which was his prediction.
Solicitor named in this review: Mark Wisby
A representative from Hart Brown responded to this review on 04 February, 2020
Thank you for taking the time to write us a review. We will make sure that Mark Wisby receives your positive feedback.
Was this review helpful? Yes