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Muve Conveyancing

Oriel House, 26 The Quadrant, Richmond, Surrey, TW9 1DL

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Oriel House, 26 The Quadrant, Richmond, Surrey, TW9 1DL

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The Council for Licensed Conveyancers

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Muve Conveyancing Review Scores & Client Satisfaction Overview

No Reviews
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Value for
Money
83% below
national average
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Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Muve Conveyancing are accredited by

The Law Society accreditation awarded to Muve Conveyancing
Trading names:
Connect2Law

Description

At Muve, we understand the problems posed by complex conveyancing tasks Since Muve’s inception in 2016, we have been challenging the status quo and prioritising our clients’ experience at every turn. Today, we continue to focus wholeheartedly on making moving house less stressful with minimal paperwork, proactive case progression and an online portal providing case updates. At every level, we are committed to providing innovative solutions and a service that exceeds your expectations.

Rankings by area of expertise

The rankings below show the areas of expertise that Muve Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Muve Conveyancing Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
7% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.6/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Muve Conveyancing are accredited by

The Law Society accreditation awarded to Muve Conveyancing
Trading names:
Connect2Law

Description

At Muve, we understand the problems posed by complex conveyancing tasks Since Muve’s inception in 2016, we have been challenging the status quo and prioritising our clients’ experience at every turn. Today, we continue to focus wholeheartedly on making moving house less stressful with minimal paperwork, proactive case progression and an online portal providing case updates. At every level, we are committed to providing innovative solutions and a service that exceeds your expectations.

Rankings by area of expertise

The rankings below show the areas of expertise that Muve Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Muve Conveyancing

Contact details

N/A

Oriel House, 26 The Quadrant, Richmond, Surrey, TW9 1DL

Reviews

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Clients say

What clients say about Muve Conveyancing

The firm specialises in conveyancing, remortgages and Help to Buy/leasehold transactions with a user-friendly portal and competitive pricing. Clients praise legal expertise, efficiency and timely completions. Valued soft skills include clear, patient communication, regular updates, responsiveness, professionalism and empathy that reduce client stress. Negatives centre on inconsistent service: poor or infrequent communication, missed deadlines, staff changes, surprise extra fees and occasional administrative errors (e.g. service-charge checks, Land Registry issues). Several clients reported escalation/complaint delays and frustration when initial promises didn’t match later delivery.

Clear communication
Regular updates
Friendly team
Efficient process
Good value
Slow progress
Hidden fees
Poor responsiveness
Change of staff
Portal useful

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Reviews

4.5 /5 1153 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Muve Conveyancing

The firm specialises in conveyancing, remortgages and Help to Buy/leasehold transactions with a user-friendly portal and competitive pricing. Clients praise legal expertise, efficiency and timely completions. Valued soft skills include clear, patient communication, regular updates, responsiveness, professionalism and empathy that reduce client stress. Negatives centre on inconsistent service: poor or infrequent communication, missed deadlines, staff changes, surprise extra fees and occasional administrative errors (e.g. service-charge checks, Land Registry issues). Several clients reported escalation/complaint delays and frustration when initial promises didn’t match later delivery.

Clear communication
Regular updates
Friendly team
Efficient process
Good value
Slow progress
Hidden fees
Poor responsiveness
Change of staff
Portal useful

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Good experience

I can honestly say I felt looked after from end to end. Reasonal fees abd friendly team. I was frequently given progress updates, clear explanations and patience when I was unsure of the legal process. I was nervous but Adisha and Madhusha really helped to ease my nervousness and moved things along as much as possible. Highly recommended. Thank you

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anonymous

Awful

I wish I had not instructed them they are awful, never give updates and when they do they lie that things have been done when they haven’t They were quick enough to take over £2,000 to instruct them and now it’s a disaster and we risk losing our buyer and seller due to their constant delays

0
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Minesh Patel

Thank you Thilaj

To be honest, my past dealings with Muve has not been very positive. However, mu last completed case was was dealt with proffessionally and as effeciently as it could be. Thilaj, the case handler was very good. He was very communicative and gave regular updates. This is how I would like all solicitors to communicate. Thank you for all.your efforts.

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Mohammed Aziz

Purchase of my property

I have just completed on purchasing my second property using the service of Muve. Again I can only say massive thank you for the great work carried out by my solicitor Umar Safras and his assistance Afareen Nihad, they kept me updated and answered all questions promptly, completed all tasks quickly. Ensuring that the purchase took place within 10 weeks without any issues. We'll done and thank you both for your great work. Look forward to working with you again. Strongly recommend both them

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Donato

STAY AWAY AND PICK A LOCAL SOLICITOR INSTEAD!

Where do I even start? I bought a leasehold property with Muve in 2024 and I was positively impressed by their portal and its user-friendly interface. But that's about all the positives... My conveyancer was based in Sri Lanka and I never received a single phone call from her, just email updates. When we were approaching the exchange date, they started adding several extras to my bill - and they tried to charge me much more compared to what is listed on their website! But more worryingly, the main issue became evident only well after completion. My conveyancer had failed to properly investigate service charge arrears. As it turns out, the management company was late in issuing their invoices, which has left me in debt of >£2000 for charges I should have never had to pay in the first place... I just wish I had gone with a local solicitor instead. I went with Muve hoping to save some money only to find myself paying MUCH MORE as a result of their poor transparency and callouness. I have raised a formal complaint with them over 2 months ago and I am yet to receive an update... RIDICULOUS!!!

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Other Reviews

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Karen

Karen

Fabulous experience with Ashen. Always polite, and up to date with information on the purchase of a sale and a purchase of property.

0
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Ned

Ned

Very professional, on-time responds,always ready to help and answer questions. Special thanks to Sayuni and Afareen. Recommended!

0
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Joseph

Joseph

Umar Safras have provided well professionalism in keeping UpToDate with the process . He is very helpful and knowledgeable. Michael from Nova also provided regular updates in related to house purchase. Best team ..

0
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Ella

Ella

We had a great experience with Disuri and Madhusha during our house move. They were professional, efficient, and very responsive throughout the entire process. Everything was explained clearly, deadlines were met, and any questions we had were handled promptly, which made the whole process far less stressful. Thank you so much, highly recommend!

0
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Sandra

Sandra

I had exalant experience working with this mortgage solicitors company. And specifically with Sumudu and Aneegha. They were professional, responsive, and explained every step of the process clearly. All documents were handled effectively and deadlines were met without issues. The whole mortgage process felt smooth and stress-free thanks to their expertise. Highly recommended.

A representative from Muve Conveyancing responded to this review

Dear Sandra, Thank you for your lovely review! We’re thrilled to hear that your experience with Sumudu and Aneegha was so positive. It’s wonderful that their professionalism, responsiveness, and clear guidance helped make your mortgage process smooth and stress-free. Wishing you all the best in your new home! Kind regards, Anjalee Team Muve

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