Djafar Hamroun
Very disappointing
I had a very disappointing experience with Muve, particularly with the handling of my case by Shovana Rodrigo. There were serious issues with my conveyancing that should never have occurred. My property was not registered with the Land Registry in a timely manner after completion, which exposed me to unnecessary risk. More concerning, an outstanding charge on the property was not identified or cleared before completion. I only discovered this later when trying to remortgage, which caused significant stress and delay. I ultimately had to pay the charge myself out of pocket. In addition, Muve have failed to respond adequately to my complaint and have not followed their own complaints procedure, which has only added to the frustration. Overall, the lack of due diligence and follow-through resulted in financial loss and a very frustrating experience. I would not recommend based on my experience.