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Business process outsourcing (BPO) involves contracting a third party to perform back‑office services such as customer support, payroll, finance, IT, or HR functions. A solicitor drafts and negotiates master service agreements, data processing amendments under UK GDPR, and service level agreements, and helps with transition plans, governance, subcontracting, IP rights, audits, and termination. They counsel on risk allocation, data security, cross‑border transfers, regulatory compliance, and how to respond to performance failures or contract exits.
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Rankings are worked out mainly from client reviews: the ratings clients give and how recent the reviews are, with reviews about Business Process Outsourcing counting most. We also take into account how much of a firm's work is in Business Process Outsourcing.
Twice a week, every Thursday and Sunday, so new reviews are reflected quickly. This list was last updated on 29 October 2026.
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